SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this poss…
Skills: Python, SQL, Data Analysis, Predictive Modeling, A/B Testing
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this poss…
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this poss…
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this poss…
Skills: Materials Management, Supply Chain Optimization, CAD Software, SQL, Power BI
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this poss…
Skills: Telemetry, Distributed systems, Data engineering, Full stack development, C#
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this poss…
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this poss…
Skills: Process improvement, Data analysis, SQL, Python, Excel
Full Stack Software Engineer, Operations Software (Starlink)
Redmond, Washington, United States · On-site
$125k–$200k/yr
Mid level$37B raised
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this poss…
Skills: Full stack development, Python, JavaScript, Angular, React
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this poss…
Skills: SQL, Data Visualization, Forecasting, Statistical Modeling, Market Research
Operations Engineer, Applied AI (Application Software)
Redmond, Washington, United States · On-site
$100k–$165k/yr
Mid level$37B raised
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this poss…
Skills: Large language models, System architecture, Prompt design, Evaluation methods, Agent systems
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this poss…
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this poss…
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this poss…
Skills: C#.NET, Python, Go, Java, Full stack development
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this poss…
Skills: Storage engineering, NetApp, Pure Storage, Vast, HPE Alletra
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this poss…
Global Operations Manager, Latin America (Country Launch)
Redmond, Washington, United States · On-site
$120k–$175k/yr
Mid level$37B raised
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this poss…
Skills: Business operations, Project management, Strategic planning, Data analysis, KPI tracking
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this poss…
Skills: RAN validation, 4G/5G protocol stack, Python, Linux, Git
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this poss…
Skills: Site reliability engineering, DevOps, Linux, Kubernetes, Istio
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this poss…
Skills: Artificial intelligence, Large language models, Agentic systems, Software engineering, Full stack development
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this poss…
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$130k–$180k/yr
Full-time
bachelor degree, postgraduate degree
Long-term Incentives, Company Stock, Long-term Cash Awards, Employee Stock Purchase Plan, Medical Coverage, Vision Coverage
Posted 10d ago
~40 hrs/week
Responsibilities
Lead high-impact initiatives to improve Starlink customer experience, retention, and lifetime value through technical analysis. Identify systemic defects and build scalable analytical tools to drive strategic growth and profitability.
Requirements
Requires a STEM degree and 5+ years of experience in operations, growth, or analytics, with at least 3 years of Python or SQL experience. Candidates must be US citizens or permanent residents to comply with ITAR regulations.
Full job description
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
SR. OPERATIONS ENGINEER (STARLINK GROWTH)
SpaceX was founded on the belief that a future where humanity is exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars and the Moon.
Starlink is leveraging SpaceX’s experience in building rockets and spacecraft to deploy the world’s most advanced broadband internet system and largest satellite constellation. The Starlink Growth team combines deep analysis, business strategy, and operational excellence to drive customer retention, improve lifetime value, and scale the business.
As a Sr. Operations Engineer, you will own high-impact initiatives from end to end. You will identify complex problems, build scalable solutions, influence cross-functional leadership, and translate data into strategic decisions that directly affect Starlink’s growth trajectory and profitability.
RESPONSIBILITIES:
Own and lead major initiatives to improve Starlink customer experience, retention, and lifetime value through rigorous technical analysis and cross-functional execution
Identify systemic engineering, product, and operational defects; design and drive comprehensive solutions at scale
Deeply analyze end-user metrics to uncover root causes of churn and growth opportunities; develop and implement global strategies across hardware and service offerings
Build, deploy, and maintain predictive models and analytical frameworks that proactively surface retention risks and opportunities
Scope and execute complex experiments (including large-scale A/B tests, customer outreach campaigns, and automation) that measurably move key business metrics
Partner with Engineering, Product, Finance, Customer Support, Legal, and Supply Chain leadership to drive data integrity, define KPIs, and align on strategic priorities
Provide clear, concise, and actionable updates to senior leadership and executives on performance, risks, and strategic opportunities
Define and continuously improve customer retention dashboards, tools, and processes; mentor other team members on analytical best practices
BASIC QUALIFICATIONS:
Bachelor’s degree in Engineering, Mathematics, Computer Science, Data Science, Physics, or STEM field
5+ years of experience in operations, growth, analytics, product management, consulting, or a similar high-impact role
3+ years of experience in Python or SQL
PREFERRED SKILLS AND EXPERIENCE:
Advanced degree or dual background strongly preferred (engineering + business/economics)
Demonstrated experience building scalable analytical tools and models
Proven ability to thrive in ambiguous, fast-paced environments and deliver results with minimal guidance
Demonstrated success leading complex, cross-functional initiatives and influencing executive decision-making
Advanced analytical and modeling skills (Python, SQL, R, PowerBI, Looker, Tableau, or equivalent)
Exceptional communication skills with a track record of presenting to and influencing senior leaders
Extreme ownership, bias for action, and a history of building automated solutions that scale
Strong interpersonal skills with experience mentoring analysts or leading small project teams
Ability to operate effectively both independently and as a leader within a highly cross-functional team
ADDITIONAL REQUIREMENTS:
Must be available to work extended hours and weekends as needed
Willingness to travel to customer sites, other SpaceX locations, and events as required
COMPENSATION AND BENEFITS:
Pay range: Operations Engineer/Level III: $130,000.00 - $180,000.00/per year
Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.
Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees accrue paid sick leave pursuant to Company policy which satisfies or exceeds the accrual, carryover, and use requirements of the law.
ITAR REQUIREMENTS:
To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.
SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to [email protected].
SpaceX designs, manufactures and launches the world’s most advanced rockets and spacecraft
Industry
Aviation and Aerospace Component Manufacturing
Company size
1,001-5,000 employees
Founded
2002
Headquarters
Hawthorne, California
LinkedIn followers
3,638,177
Total funding
$37B
SpaceX designs, manufactures and launches the world’s most advanced rockets and spacecraft. The company was founded in 2002 by Elon Musk to revolutionize space transportation, with the ultimate goal of making life multiplanetary.
SpaceX has gained worldwide attention for a series of historic milestones. It is the only private company ever to return a spacecraft from low-Earth orbit, which it first accomplished in December 2010. The company made history again in May 2012 when its Dragon spacecraft attached to the International Space Station, exchanged cargo payloads, and returned safely to Earth — a technically challenging feat previously accomplished only by governments. Since then Dragon has delivered cargo to and from the space station multiple times, providing regular cargo resupply missions for NASA.
For more information, visit www.spacex.com.
Offices: Rocket Road, Hawthorne, California, US · Rocket Road, McGregor, TX, US · Rocket Road, Cape Canaveral AFS, FL 32920, US · 1030 15th St NW, Washington, DC 20005, US · 731 Kelp Road SLC-4E, Vandenberg AFB, CA 93437, US
Falcon 9 and Falcon Heavy RocketsDragon Cargo and Crew SpacecraftMerlin Rocket EnginesDraco and SuperDraco ThrustersPICA-X high performance heat shield materialand Satellite DevelopmentSpace TravelInformation TechnologyNational SecurityTransportation
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