Hope Mission Statement The mission of Hope the Mission is to prevent, reduce and eliminate poverty, hunger, and homelessness by offering immediate assistance and long-term solutions. Position Purpose and Summary The Dire…
Skills: Contract management, Compliance auditing, Microsoft Excel, Data visualization, Risk management
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$80k–$85k/yr
Full-time
bachelor degree, postgraduate degree
Posted 35d ago
~40 hrs/week
Responsibilities
The Director of Program Compliance leads the organization's contract and program compliance function by designing auditing frameworks and managing cross-departmental workflows. This role ensures all agreements are executed and monitored in alignment with federal, state, and local requirements while maintaining accurate data reporting.
Requirements
Candidates must hold a bachelor's degree and have at least four years of experience in government contract management or compliance. Proficiency in Microsoft Excel and familiarity with social service database systems like HMIS are required.
Full job description
Hope Mission Statement
The mission of Hope the Mission is to prevent, reduce and eliminate poverty, hunger, and homelessness by offering immediate assistance and long-term solutions.
Position Purpose and Summary
The Director of Program Compliance leads HTM's contract and program compliance function. This role is responsible for ensuring that all contracts and agreements are executed, monitored, and closed out in alignment with federal, state, and local requirements. It oversees internal auditing systems, compliance policy development, and data infrastructure that supports accurate, real-time reporting across the organization's program portfolio.
This is a systems-oriented leadership role. The Director of Program Compliance does not simply track whether requirements are met. This role builds the tools, processes, and organizational capacity that make compliance sustainable at scale. That includes designing auditing frameworks, managing cross-departmental compliance workflows, and translating regulatory requirements into clear operational guidance for program teams.
HTM's contract portfolio is large, complex, and funder-diverse. The person in this role must be equally comfortable in spreadsheets and in strategy conversations — able to identify a compliance gap in a data tracker and communicate its implications to senior leadership. Precision and systems thinking are not optional. They are the job.
Responsibilities
Contract & Portfolio Management
Monitor, review, track, and ensure execution of all contracts and agreements including government contracts, memoranda of understanding, subcontracts, and other agreements
Develop and maintain a centralized digital repository and dashboard system for the full contract portfolio, tracking lifecycle stages from solicitation to closeout
Create standardized reporting templates for sub-contractor use to ensure consistency across program areas
Identify requirements at each stage of the agreement lifecycle from execution through closeout
Monitor and ensure all compliance documents — including certificates of insurance, ordinances, and affidavits — are current for each active contract
Monitor emerging regulatory and contract trends and translate them into operational policy guidance
Compliance Auditing & Risk Management
Develop internal program auditing systems, controls, tools, and policies related to contract compliance and program outcomes
Establish and implement a comprehensive compliance monitoring program, including corrective action plans to prevent non-compliance
Conduct compliance reviews and lead internal audit activities; monitor corrective actions to strengthen the overall compliance program
Design automated Excel-based auditing tools and trackers that flag non-compliance or performance gaps in real time
Use historical program data to forecast compliance risks and budget burn rates; provide strategic recommendations to the Senior Director of Contracts and Data
Identify trends across the portfolio that signal compliance risk and design systemic interventions in response
Develop processes to reduce manual data entry through the use of macros or integrated software solutions
Data Systems & Reporting
Oversee synchronization of data between program databases (including HMIS), financial software, and compliance trackers to maintain a single source of truth for reporting
Build interactive data visualizations and compliance scorecards to communicate program health to leadership and stakeholders
Ensure accuracy and integrity of compliance records through consistent application of data validation practices
Prepare and deliver program reports, documentation, and formal responses to external contract audits and monitoring visits
Lead organizational response to compliance-related findings from external audits
Reconcile program expenses against contract line items in coordination with finance to ensure fiscal compliance
Cross-Functional Collaboration
Collaborate with all mission impact departments — including Interim Housing, Access and Engagement, Outreach, Housing Services, and Learning and Development — to maintain and communicate contract requirements, compliance risk, and policy guidance
Perform other duties as assigned
Requirements
Must provide proof of legal authorization to work in the United States
Must pass background check as required
Must comply with all HTM policies including safety, confidentiality, conduct, and HIPAA standards
Ability to travel to multiple HTM locations; estimated travel 25–50%
Prolonged periods of sitting and working on a computer required
Ability to bend, twist, kneel, stand, and lift up to 25 lbs. on an intermittent basis
Ability to perform sustained visual and hearing tasks
Ability to work periodic evenings and weekends as operationally required
Position is contingent upon contract funding
Qualifications
Bachelor's degree in Business, Public Administration, Human Services, or closely related field required
Master's degree in Public Administration preferred
Minimum four years of experience in government contract management, administration, compliance, or auditing
Minimum three years of experience working in homeless services preferred
Working knowledge of federal, state, and local policies and regulations applicable to homeless services
Experience conducting internal audits and developing corrective action plans
Experience with sub-contractor oversight and compliance monitoring
Familiarity with HMIS or similar relational database systems used in social services
Skills
Advanced proficiency in Microsoft Excel including VLOOKUP/XLOOKUP, Pivot Tables, Power Query, and logical functions (IF/AND/OR)
Ability to build data dashboards and compliance scorecards for stakeholder reporting
Strong understanding of data validation and integrity practices
Proficiency in project management tools such as Asana, Monday.com, or Smartsheet
Proficiency in SharePoint, OneDrive, or Google Workspace for document version control and cross-departmental filing
Ability to reconcile program expenses against contract line items
Excellent written and verbal communication skills, including formal reporting and audit response
Strong project management skills with attention to detail and the ability to manage competing deadlines
Ability to develop and maintain complex working relationships across departments and organizational levels
Ability to work independently and under pressure in a fast-paced, deadline-driven environment
Mandatory Requirements
Background Screening – Employment is contingent upon the successful completion of background checks as required per worksite.
Drug and Alcohol Testing – Candidates must pass pre-employment and ongoing drug and alcohol screenings in accordance with company policy.
Motor Vehicle Record (MVR) Check – For roles requiring driving, employment is contingent upon an acceptable driving record.
Legal Eligibility to Work – Candidates must provide proof of legal authorization to work in the US.
Compliance with Company Policies and HIPAA standards – All employees must comply with company policies, including safety, confidentiality, and conduct standards.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. The employee is required to: walk and climb stairs; stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis; grasp, push, pull objects such as files, file cabinet drawers, and reach overhead; handle, finger, grasp and feel objects and equipment; reach with hands and arms; be mobile by moving oneself from place to place quickly and easily; repeat various motions with the wrists, hands, and fingers; be able to perform visual activities for (including, but not limited to) administrative and clerical tasks; ability to lift up to 25 lbs.; communicate, receive and exchange ideas, information by means of the spoken and written word; drive vehicles in and around Los Angeles County; be able to enter various buildings that may require climbing stairs; be periodically subjected to outside environmental conditions. The employee may work in proximity to service animals and emotional support animals; use a desktop and/or laptop computer; various office machines. Complete all required forms in personal writing.
Work Environment
The employee may be in contact with individuals and families in crisis who may be ill, using alcohol and drugs, and who may not be attentive to basic personal hygiene, health and safety practices. The employee may experience a number of unpleasant sensory demands associated with the participants’ use of alcohol and drugs, and lack of personal hygiene. The employee must be ready to respond quickly and effectively to many types of situations, including crisis situations and potentially hostile situations. The noise level in the work environment is usually moderate in an office setting. Sometimes work may become stressful when working under pressure or in crisis intervention.
EEO: HTM (Hope the Mission) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HTM complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, placement, promotion, recall, transfer, leaves of absence, compensation and training.
HTM will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if HTM is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the California Department of Fair Employment and Housing’s Fair Chance Act webpage.
Hope of the Valley Rescue Mission, a 501(c)3 organization, was founded in 2009 with a mission to assist in the effort of meeting the needs of every hungry and homeless man, woman, and child in the San Fernando Valley. Through strategic services and partnerships, we empower our clients with the hope, faith, knowledge, resources, and skills to lead a life of wholeness and self-sufficiency.
Hope of the Valley is the only full service rescue mission headquartered in the San Fernando Valley and is uniquely positioned to meet the immediate needs of the homeless and working poor populations of the San Fernando Valley. Initially begun as a hunger relief outreach program serving two hot meals a week, Hope of the Valley Rescue Mission is now a full service agency that
• serves 1,500 meals each week to the San Fernando Valley’s increasing homeless and hungry population,
• distributes more than 30,000 clothing items and 9,000 hygiene packets to homeless individuals annually,
• provides shower rooms at our main campus so that homeless men and women can maintain their personal hygiene in addition to receiving a hot meal,
• provides ongoing case management and life skill classes to the homeless,
• established the House of Hope—a recovery home for men,
• started the Hope of the Valley Thrift Store and employs 11 former homeless workers who are learning business skills,
• launched Genesis House—a 30-bed emergency shelter for homeless families headed by single mothers, and
• opened the Bridge, a transitional living program for men working their way out of homelessness.
Hope of the Valley Rescue Mission believes that the first step to eliminating poverty is to meet populations that are most in need at their point of need. Join us in our effort to provide life essential services to those in need.
Offices: 8165 San Fernando Rd., Sun Valley, CA 90046, US · 8165 San Fernando Rd., Sun Valley, CA 91352, US · 18167 Chatsworth St., Granada Hills, CA 91344, US · 19379 Soledad Cyn., Santa Clarita, CA 91351, US
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