Ho Chi Minh City, Vietnam · On-site
Job Purpose 'Responsible for managing, analyzing, and leveraging customer service data; developing management reporting systems; and operating and optimizing Contact Center/CRM systems, with the objectives of: Improving …
Skills: Data Analysis, Dashboard Development, CRM Management, Contact Center Operations, Power BI
Ho Chi Minh City, Vietnam · On-site
About the Role The Finance Business Partner acts as a trusted advisor to commercial and operational teams within Business Unit Healthcare, translating financial data into actionable business insights. Reporting directly …
Skills: Financial Planning & Analysis, Business Partnering, SAP ERP, Power BI, Power Automate
Ho Chi Minh City, Vietnam · On-site
Company Description About Grab and Our Workplace Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got y…
Skills: Apache Flink, Apache Spark, Trino, StarRocks, Delta Lake
Ho Chi Minh City, Vietnam · On-site
Company Description Life at Grab At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humilit…
Skills: GenAI Product Shipping, Product Intuition, Cross-functional Leadership, Strategic Planning, Data Analysis
Ho Chi Minh City, Vietnam · On-site
Mô tả công ty Chợ Tốt là một phần của Carousell Group, tập đoàn công nghệ rao vặt phát triển nhanh nhất tại Đông Nam Á. Kể từ khi ra mắt tại thị trường Việt Nam vào năm 2013, Chợ Tốt đã trở thành một nền tảng mua bán lại…
Skills: Account Management, Sales Strategy, Data-Driven Decision Making, CRM Management, AI Tool Utilization
Ho Chi Minh City, Vietnam · Hybrid
We’re looking for a Creative Strategist with experience in multimedia or game creative production. You’ll partner with UA and the creative team to produce high-performing ads and app store assets. If you enjoy working on…
Skills: Creative Strategy, User Acquisition, Agile Project Management, AI Tools, Performance Analysis
Ho Chi Minh City, Vietnam · On-site
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is now driving its business growth up with its strong global supp…
Skills: Program Management, Supply Chain Optimization, Cross Border Logistics, Data Analysis, Change Management
Ho Chi Minh City, Vietnam · Hybrid
Thank you for your interest in the HRS AI Internship Program. We are looking for curious minds, ambitious builders, and future AI talent eager to learn, experiment, and contribute to real-world challenges. At HRS, intern…
Skills: Artificial Intelligence, Problem Solving, Experimentation
Ho Chi Minh City, Vietnam · Hybrid
Job Description: DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harn…
Skills: ServiceNow Development, JavaScript, Glide Record, ACLs, Workflow Design
Ho Chi Minh City, Vietnam · Hybrid
We are seeking a dynamic and results-driven User Acquisition (UA) Specialist to join our team, focusing on the growth and scalability of our mobile app. In this role, you will work closely with cross-functional teams to …
Skills: User Acquisition, Performance Marketing, App Store Optimization, Data Analysis, A/B Testing
Ho Chi Minh City, Vietnam · Hybrid
Launch and scale new music games profitably through organic and non-organic channels across the globe (US, China, Japan, etc.) \n WHAT YOU WILL DO Manage and run multiple user acquisition campaigns across platforms (Goog…
Skills: User Acquisition, Performance Marketing, Data Analysis, A/B Testing, Mobile Marketing Attribution
Ho Chi Minh City, Vietnam · On-site
Company: 3801 UOB Vietnam About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and Nor…
Skills: Digital Platform Management, Incident Management, Change Management, User Acceptance Testing, Regulatory Compliance
Ho Chi Minh City, Vietnam · Hybrid
ABOUT THE JOB Join us as a Senior UA Marketing (Mobile Games) and take ownership of growth across multiple game titles. You'll manage substantial marketing budgets, experiment with cutting-edge UA strategies, and help br…
Skills: User Acquisition, Mobile Game Marketing, Budget Management, Google UAC, Meta Ads
Ho Chi Minh City, Vietnam · On-site
Company: 3801 UOB Vietnam About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and Nor…
Skills: Fraud Detection, Fraud Prevention, Card Operations, Data Analysis, MIS Reporting
Ho Chi Minh City, Vietnam · On-site
Company: 3801 UOB Vietnam About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and Nor…
Skills: Data Analysis, Fraud Detection, Card Authorization, MIS Reporting, Excel
Ho Chi Minh City, Vietnam · On-site
Job Description Job Purpose & Dimensions Given the organic growth of our enterprise, we do have the need to establish a central pool of tools, with a standardized way of using them in development, in order to assure deve…
Skills: Polarion, Jama, 3DS, R4J, ALM/PLM Systems
Ho Chi Minh City, Vietnam · Hybrid
About TymeX TymeX is the product, technology and data analytics hub of the Tyme Group. At TymeX, we are reimagining digital banking across emerging markets, across South Africa and Asia. Our mission is to unlock human po…
Skills: Product Management, Agile Methodology, Backlog Prioritization, Sprint Planning, Customer Research
Ho Chi Minh City, Vietnam · On-site
Company Description About Grab and Our Workplace Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got y…
Skills: Go, Python, Java, DataDog, Prometheus
Ho Chi Minh City, Vietnam · On-site
A Strategic Planning Senior Manager role is to bridge cultural trends and business objectives into actionable brand strategies and creative briefs, leading cross-functional teams and mentoring junior planners to drive ac…
Skills: Brand Strategy, Social Strategy, Influencer Strategy, Content Planning, Strategic Briefing
Ho Chi Minh City, Vietnam · Hybrid
CloudStorm Ventures builds, invests in, and accelerates niche technology businesses. We believe in the power of innovative solutions and the passionate individuals behind them - to make a positive impact and serve import…
Skills: QA Automation, Playwright, Manual Testing, CI/CD, API Testing
Ho Chi Minh City, Vietnam • On-site
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Responsible for managing and analyzing customer service data to improve operational efficiency and ensure SLA compliance. This includes developing management reporting systems and optimizing Contact Center and CRM platforms.
Requires a bachelor's degree in Economics, Finance, Banking, or a related field with 3-5 years of experience in data reporting or customer service operations. Proficiency in BI tools like Power BI or Tableau and experience with CRM/IVR systems is essential.
Senior Manager, Customer Service
Related divisions in company
Insurance Agents / Financial Consultants, External Service Providers, Government Regulators, Industry Associations / Consumer Protection Organizations
VƯỢT TRỘI HƠN MỖI NGÀY - BE GREATER
🌟𝗔𝗯𝗼𝘂𝘁 𝗧𝗲𝗰𝗵𝗰𝗼𝗺𝗯𝗮𝗻𝗸 𝗩𝗶𝘀𝗶𝗼𝗻: Change banking, change lives. Uplifting everyone to reach their full potential. 𝗠𝗶𝘀𝘀𝗶𝗼𝗻: Lead the digital transformation of the financial industry, enabling individuals, businesses, and corporations to progress and thrive sustainably. 𝗕𝗿𝗮𝗻𝗱 𝗣𝗿𝗼𝗺𝗶𝘀𝗲: Be Greater. 🎯 𝗢𝘂𝗿 𝟱 𝗬𝗲𝗮𝗿 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝘆 With a visionary five-year strategy, we're poised to elevate banking experiences while cementing as industry pioneers with talents around the world. 3 main pillars: 𝗗𝗜𝗚𝗜𝗧𝗔𝗟: Enablement & Empowerment, e.g., tools, dashboards, easy processes. 𝗗𝗔𝗧𝗔: Experience @ Scale, e.g., simple and intuitive banking-less clicks, personalized recommendation based on transaction history. 𝗧𝗔𝗟𝗘𝗡𝗧: Experience @ Scale, e.g., help frontline know customers & offer personalized recommendation. 🥇 𝗧𝗵𝗲 𝗕𝗮𝗻𝗸 𝗪𝗶𝘁𝗵 𝗠𝘂𝗹𝘁𝗶𝗽𝗹𝗲 𝗣𝗿𝗲𝘀𝘁𝗶𝗴𝗶𝗼𝘂𝘀 𝗔𝘄𝗮𝗿𝗱𝘀 Step into a world of banking excellence. Our institution stands tall among the industry's elite, adorned with a myriad of prestigious awards. From global recognition for innovation to accolades for exceptional customer service, each accolade signifies our unwavering commitment to excellence. These honors showcase our dedication to setting the benchmark in banking, ensuring every client receives unparalleled service and expertise. 👉 𝗝𝗼𝗶𝗻 𝗼𝘂𝗿 𝗧𝗮𝗹𝗲𝗻𝘁 𝗡𝗲𝘁𝘄𝗼𝗿𝗸 𝘁𝗼 𝗿𝗲𝗰𝗲𝗶𝘃𝗲 𝗼𝘂𝗿 𝗹𝗮𝘁𝗲𝘀𝘁 𝗷𝗼𝗯 𝘂𝗽𝗱𝗮𝘁𝗲𝘀 𝗮𝘁: - Website: http://techcombankjobs.com/en - Fanpage: @Techcombank Careers - Email: [email protected]
Offices: 6 Quang Trung Street, Hoan Kiem District, Ha Noi, VN · 119 Tran Duy Hung Street, Cau Giay District, Hanoi City, VN · 23 Le Duan, Ben Nghe Ward, District 1, Ho Chi Minh City, VN
There are currently 226 open data & analytics positions in Ho Chi Minh City, Vietnam listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Prudential plc, Grab, HSBC, Manulife, Uplive, among others. Browse the listings above to see every active employer.
Yes — 75 of the 226 open data & analytics positions offer remote or hybrid work (11 remote, 64 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
