Carmel, Indiana, United States · On-site
The Client Experience Supervisor will lead the Client Experience team by providing coaching, guidance, and support through positive communication to employees. This individual will operate with a high sense of urgency an…
Skills: Team Leadership, Employee Coaching, Client Relationship Management, Issue Resolution, Performance Management
Carmel, Indiana, United States · On-site
The Lender Task Administrator position will partner with client and internal teams to ensure long-term professional relationships by providing day-to-day management of the CPI/LPI and review of the lender cycle. Working …
Skills: Workflow Management, Data Analysis, Issue Resolution, CPI/LPI Management, Communication
Carmel, Indiana, United States · Remote OK
$61k–$91k/yr
Job Details CNO Financial Group, Inc. (NYSE: CNO) is a leading insurance and financial services company focused on securing the future of middle‑income America. Through brands such as Bankers Life, Colonial Penn, Optavis…
Skills: Tableau, Alteryx, Excel, SQL, Data Analysis
Carmel, Indiana, United States · On-site
We are seeking a meticulous and analytical individual to join our team as an Escrow Coordinator. The ideal candidate will have a keen eye for detail, exceptional analytical skills, and a thorough understanding of escrow …
Skills: Escrow Loan Servicing, Quality Control, Payment Accuracy Analysis, Root Cause Analysis, Regulatory Compliance
Carmel, Indiana, United States · On-site
The Senior HRIS Analyst plays a critical role in supporting and optimizing HR technology, serving as an experienced functional and technical resource within the HR Systems team. This role has strong hands-on system exper…
Skills: Workday Configuration, HRIS Management, Advanced Reporting, Business Process Optimization, Data Integrity
Carmel, Indiana, United States · On-site
$89k–$139k/yr
At Delta Faucet, we are committed to transforming everyday experiences with water through innovative products and exceptional service. As a leader in the plumbing industry, we take pride in our dedication to quality, sus…
Skills: Windows Server, Linux, VMware, AWS, PowerShell
Carmel, Indiana, United States · Hybrid
Benefits: 401(k) 401(k) matching Company parties Competitive salary Dental insurance Employee discounts Health insurance Paid time off Vision insurance Wellness resources Wild Birds Unlimited, Inc. is the original and le…
Skills: Application Development Management, System Architecture, SQL, Data Integrity Management, Business Intelligence
Carmel, Indiana, United States · On-site
$60k–$70k/yr
Pay Range: $60-$70k annually About Carvana If you like disrupting the norm and are looking to join a company revolutionizing an industry then you will LOVE what Carvana has done for the car buying experience. Buying a ca…
Skills: Project Management, Data Analysis, Physical Security Systems, Access Control, IP Video Surveillance
Carmel, Indiana, United States · On-site
Hourly Trader Carmel, IN This position will be responsible for the management of generation and native load requirements of any participating member or client. This position will be accountable for generation and load sc…
Skills: Energy Trading, Load Scheduling, Demand Side Management, Market Analysis, Price Negotiation
Carmel, Indiana, United States · On-site
$89k–$139k/yr
At Delta Faucet, we are committed to transforming everyday experiences with water through innovative products and exceptional service. As a leader in the plumbing industry, we take pride in our dedication to quality, sus…
Skills: OT Cybersecurity, Industrial Control Systems, Risk Management, Network Segmentation, Vulnerability Analysis
Carmel, Indiana, United States · On-site
$129k–$139k/yr
The role involves analyzing complex operational, economic, and accounting data to support evaluations of market structures, outcomes, operations events, and the periodic reporting of market status and results. The positi…
Skills: Market Design, Economic Analysis, Statistical Analysis, Power System Analysis, Econometrics
Carmel, Indiana, United States · On-site
This is a permanent PART-TIME role. The base hours for this position average from 8-10 hours per week across all stores, depending on store size and workload. Additional hours (typically 1–2 hours per week per stor…
Skills: Data Collection, Barcode Scanning, Attention To Detail, Time Management, Independent Work
Carmel, Indiana, United States · On-site
This is a permanent PART-TIME role. The base hours for this position average from 8-10 hours per week across all stores, depending on store size and workload. Additional hours (typically 1–2 hours per week per store) are…
Skills: Data Collection, Barcode Scanning, Attention To Detail, Time Management, Independent Work
Carmel, Indiana, United States · Remote OK
$17/hr–$19/hr
Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles. We’re a data …
Skills: Technical Support, Troubleshooting, Customer Service, Salesforce, Hardware Troubleshooting
Carmel, Indiana, United States · On-site
The HRIS Consultant is an essential role in leveraging best in class technologies to drive HR’s strategic initiatives. The HRIS Consultant will collaborate with various departments to implement/enhance HRIS processes and…
Skills: Workday Configuration, HRIS Management, System Implementation, Business Process Optimization, Data Integrity
Carmel, Indiana, United States · Remote OK
$119k–$178k/yr
Job Details CNO Financial Group, Inc. (NYSE: CNO) is a leading insurance and financial services company focused on securing the future of middle‑income America. Through brands such as Bankers Life, Colonial Penn, and Was…
Skills: OneStream Administration, Financial Planning And Analysis, EPM/CPM Platforms, SQL, Relational Databases
Carmel, Indiana, United States · On-site
$127k–$152k/yr
Key Responsibilities: Utilize CROW to enter, modify, and communicate outage-related information. • Build near-term models of the MISO Power System to support power flow, contingency, and stability analysis. • E…
Skills: Power System Analysis, Steady-State Simulation, Transient Stability, Python, SQL
Carmel, Indiana, United States · On-site
$77k–$96k/yr
Description Community Reinvestment Act (CRA) Officer Carmel, IN $77,000-$95,500/year - compensation may be adjusted based on the skills, experience, and expertise of the chosen candidate About First Farmers Bank & Trust …
Skills: CRA Program Administration, Regulatory Compliance, Data Analysis, Community Development, Risk Management
Carmel, Indiana, United States · Remote OK
$75k–$80k/yr
Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles. We’re a data …
Skills: Customer Acquisition, Relationship Management, Business Expansion, Outside Sales, Client Discovery
Carmel, Indiana, United States · Remote OK
Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles. We’re a data …
Skills: Sales, Account Management, Customer Retention, Consultative Selling, CRM Software
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Lead and coach a team of 10+ Client Experience Consultants to ensure performance standards and daily workloads are met. Manage escalated client issues through cross-functional collaboration and analyze operational data to implement process improvements.
Requires 5-7 years of related work experience and at least 2 years of people leadership experience. An associate's degree in a related field is preferred along with exceptional communication and problem-solving skills.
Develop, empower, and coach employees to think creatively, work independently and perform to their maximum potential as a highly efficient and effective Client Experience Consultant
Supervise 10 or more employees and ensure that performance and quality standards are met; assign and delegate workflow to achieve department goals
Interview, hire, coach, evaluate, discipline, and terminate employees according to Human Resources guidelines
Monitor and maintain all Allied Solutions Human Resource responsibilities pertinent to this department (Annual Performance Reviews, PTO/flex requests, timecards, etc.)
Organize and conduct one on one meetings to inform employees about changes, new procedures, or problems pertaining to their areas of responsibilities
Establish goals, action plans, and timelines for team development and quality improvement
Assess employee performance in client servicing and provide ongoing constructive feedback and coaching for improvement
Serve as a role model to team and other departments within the organization; lead by example and promote positivity
Provide additional one on one trainings as needed to team while also providing additional training support to other departments
Manage the resolution of escalated issues through the coordination and collaboration of cross-functional teams while communicating high risk impact findings
Will proactively escalate to management those issues that are not meeting the SLAs for resolution and correction to ensure organizational escalation and attention were warranted
Lead client servicing calls and/or provide support during scheduled calls
Provide corrective action plan for clients and internal teams to ensure issue resolution and improve the client experience; implement processes to prevent future client escalations which includes but is not limited to continuous collaboration with the Operational Risk department, Account Management, Implementation, CPI Underwriting, claims, field staff, accounting, quality assurance.
Prepare and distribute communication to client and stakeholders; ensure follow up and remediation is completed; self-manage timely responses
Train and educate clients in best practices and product nuances
Effectively and professionally present information to clients and internal staff; ability to handle high level, critical situations
Document client trends, impacts, and make recommendations for operational performance based on client needs
Coordinate the involvement of internal teams to ensure client expectations are met and service standards are adhered to; develop strong internal relationships with cross functional teams
Anticipate client servicing needs and take steps to resolve issues before they occur
Capture data from clients to effectively measure and monitor the client experience
Represent Client Experience team on internal and external calls to present departmental information; be assertive and respectful in presenting new ideas and process improvements
Analyze, direct, and implement solutions for the continued development and success of the department and company; ensure success with consistent measuring and monitoring of data
Review and analyze lender level indicators for overall awareness and issue prevention; provide strategic guidance to optimize product performance
Review and analyze employee trends and patterns; provide guidance and corrective action when necessary
Obtain and interpret high level data to create and present the client story; ability to present clear and concise data to small and large groups
Identify and manage trends related to department procedures and processes
Manage operational reporting and implement new processes and procedures to ensure improvement and efficiency gains
Track and monitor employee data and information for statistical purposes; review and monitor workload to ensure department service level agreements are upheld
Partner with various departments regarding projects and initiatives to streamline procedures while also providing insight regarding concerns identified
Extensive knowledge of lender files and set up
Advanced knowledge of billing processes and set up
Associate’s degree in a related field preferred
5-7 years of directly related work experience required
2+ years of people leader experience required
Exceptional communication skills; use of clear, concise, and effective oral and written communication. Accurately relay information with confidence. Ability to speak and present in small or large groups. Ability to work professionally with other department leads and upper management.
Lead by example; be empathetic, flexible, reliable, and dependable
Be motivated to set goals for self-improvement and to drive team to success
Ability to build and maintain strong professional relationships with employees, internal teams and clients; adaptable to various personalities and adverse situations
Ability to handle confidential information in a responsible manner and lead difficult conversations
Accept and adapt to change; lead team through positive change management
Ability to work independently and take ownership of client and field relationships
Be resourceful, confident, knowledgeable, and highly self-motivated to resolve critical client servicing needs
Ability to convey thoughts in a focused and concrete manner
Ability to identify, analyze, and resolve problems with urgency
Ability to prioritize high level escalations and work with various teams to resolve
Effectively manage time and maintain availability to team
Ability to adapt to change in processes or daily routine quickly
Ability to assign and monitor multiple workloads and complete deadlines
Be creative, present new ideas for efficiencies and better workflow processes
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.
#LI-AB2
#LI-Onsite
We offer our employees a robust compensation package! Our comprehensive benefits include: medical, dental and vision insurance coverage; 100% company-paid life and disability coverage, 401k options with company match, three weeks PTO by the end of the first year and much more. Allied proudly promotes from within as part of a strong commitment to providing career growth opportunities for employees of all levels. Our diverse business portfolio allows employees broad career options with the advantage of staying with the same organization.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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To view our terms and conditions click here
Grow. Protect. Evolve.
Allied Solutions uses technology based products and services to meet the insurance, lending and marketing needs of more than 6,000 financial institutions in North America. Dedicated to helping their clients grow, protect and evolve their business, Allied Solutions maintains several regional offices and service centers around the country and is a subsidiary of Securian Financial Group, Inc. #FinancialServices #EnhanceRevenue #ExpandLending #ManageRisk #ImproveMarketShare #EngageEmployees #AlliedInsights #FindYourPassion #BlueCulture
Offices: 350 Veterans Way, Carmel, IN 46032, US · 400 Robert St N, 1150, St Paul, Minnesota 55101, US · 870 Cottonwood Lane, 200, Dakota Dunes, SD 57049, US · 6111 W Plano Pkwy, Plano, TX 75093, US
Based on 39 listings with disclosed salaries, most data & analytics jobs in Carmel, IN pay between $68k–$163k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 82 open data & analytics positions in Carmel, IN listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include OPENLANE, Allied Solutions LLC, Delta Faucet Company, Midcontinent Independent System Operator (MISO), Allegion US, among others. Browse the listings above to see every active employer.
Yes — 37 of the 82 open data & analytics positions offer remote or hybrid work (18 remote, 19 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
