Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Position Summary: athenahealth is looking for a Senior Product Manager to lead key product are…
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$141k–$239k/yr
Full-time
bachelor degree
Health insurance, Financial benefits, Commuter support, Employee assistance programs, Tuition assistance, Employee resource groups
Posted 4d ago
~40 hrs/week
Responsibilities
The Senior Product Manager will define and execute the product vision and roadmap for payer electronic connectivity and core practice configuration within the revenue cycle management platform. This role involves driving cross-functional execution, building visibility tooling, and utilizing data to optimize workflow automation and transaction health.
Requirements
Candidates must have 8+ years of product management experience, including at least 4 years in US healthcare revenue cycle management. Proficiency in electronic transaction standards like ERA, EFT, and EDI, along with experience in workflow automation and cross-functional leadership, is required.
Full job description
Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Position Summary:
athenahealth is looking for a Senior Product Manager to lead key product areas within athenaCollector's revenue cycle management platform, with a focus on payer electronic connectivity and core practice configuration. This role is responsible for supporting customer onboarding, including payer connectivity and maintaining connecting health at scale. This position is based in Boston, MA, with an expectation to be in the office one day per week. This role reports to the Product Management Director.
About the Team:
The Practice Management Zone supports core revenue cycle workflows that help customers manage their practices to financial and operational excellence. The team brings together product, engineering, UX, analytics, and operations professionals who partner closely to improve payer connectivity, workflow automation, and practice configuration across athenahealth's customer base.
Essential Job Responsibilities:
Define and execute on automation-first product vision, strategy and roadmap for electronic transactions with payers and clearinghouses, as well as core practice configuration.
Develop work management solutions that enable customers and operations teams to prioritize, assign, track, and complete payer connectivity work.
Build and maintain visibility tooling — including dashboards, health monitoring, and alerting — so customers and internal teams can track connectivity status, maintain transaction health, and detect degradation before it impacts revenue.
Drive execution across multiple engineering pods using spec-driven development, ensuring clear ownership and focused on the highest priorities.
Use quantitative and qualitative data to identify problem themes, define success metrics and hypotheses, and track outcomes to ensure impact.
Partner with Product Management and Operations leaders to drive portfolio strategy, gain organizational alignment, and deliver KPI impact.
Support product launches through alpha, beta, and general availability in collaboration with customer-facing and internal teams.
Use AI tools and automation to improve personal productivity and effectiveness.
Additional Job Responsibilities:
Present product direction, recommendations, and updates to stakeholders and leadership with clarity and precision.
Collaborate effectively with stakeholders across the organization. Balance competing stakeholder asks across issue handling, cross-org coordination, rollouts, and ongoing roadmap work.
Mentor other product managers and contribute to team practices and product craft.
Expected Education & Experience:
8+ years of product management experience, with 4+ years in US healthcare revenue cycle management.
Demonstrated experience working on products that enable the setup and maintenance of electronic transactions with payers, clearinghouses, and trading partners. Relevant work types include ERA, EFT, EDI, Eligibility, and payment processing.
Experience with automating workflows through agentic AI, API integration, or third-party partner connectivity to replace manual effort.
Understanding of the data collection, partner-specific requirements, and multi-step enrollment lifecycle needed to stand up and sustain electronic transactions.
Experience building strategies, building organizational alignment, and executing to deliver measurable business impact.
Strong analytical skills with the ability to synthesize large sets of quantitative and qualitative data into product strategy and roadmaps.
Experience working across multiple teams or product pods in a cross-functional environment.
Strong communication skills with the ability to present clearly, build alignment, and make thoughtful tradeoff decisions between scope and schedule.
Experience with core practice configuration and onboarding software preferred.
Bachelor's degree or equivalent combination of education, training, and experience in product management.
$141,000 - $239,000
Expected Compensation
The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans.
About athenahealth
Our vision:In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Our company culture:Our talentedemployees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.
Our DEI commitment:Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.
What we can do for you:
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborativeworkspaces — some offices even welcome dogs.
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment,full-time. With consistent communication and digital collaboration tools, athenahealthenablesemployees to find a balance that feels fulfilling and productive for each individual situation.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
Learn more about our culture and benefits here: athenahealth.com/careers
We provide network-enabled services, mobile apps, and data-driven insights to hospitals and medical organizations.
Industry
IT Services and IT Consulting
Company size
5,001-10,000 employees
Founded
1997
Headquarters
Boston, Massachusetts
LinkedIn followers
370,929
Total funding
$40M
athenahealth strives to cure complexity and simplify the practice of healthcare. Our innovative technology includes electronic health records, revenue cycle management, and patient engagement solutions that help healthcare providers, administrators, and practices eliminate friction for patients while getting paid efficiently. athenahealth partners with practices with purpose-built software backed by expertise to produce the insights needed to drive better clinical and financial outcomes. We’re inspired by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Our vibrant and talented employees spark the innovation and passion needed to accomplish our goals. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where we each feel comfortable bringing their best selves to work.
Our dedication to creating an exceptional workplace has been recognized with several prestigious awards. We've been honored as a 2024 Top Workplaces USA, named a Forbes 2024 America's Best Mid-Size employers, and celebrated as one of 2023 Glassdoor Best Large Companies to Work For. Additionally, we've been acknowledged as a 2023 Top Workplace in Austin, one of the 2023 Best Places to Work in Maine and a 2023 Top Workplace in MA by the Boston Globe. These accolades are a testament to our vibrant and diverse team that fuels innovation at athenahealth.
Offices: 80 Guest St, Boston, Massachusetts 02135, US · 3 Hatley Rd, Belfast, Maine 04915, US · 675 Ponce de Leon Ave NE, Suite 9000, Atlanta, GA 30308, US · Austin, Texas 78701 , US · MGR Main Road, Chennai, Tamil Nadu 600113, IN
Revenue Cycle ManagementPatient EngagementMedical BillingCare CoordinationPopulation Health ManagementPoint-of-care mobile appsElectronic Health Records (EHR)health information technologyAI-native platformand Value-based care
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