We are hiring 911 Emergency Dispatchers that function primarily as a call-taker telecommunicator and are responsible for receiving, recording and effectively managing requests for ambulance assistance/transport from vari…
Skills: Emergency Medical Dispatch, Call Taking, Resource Allocation, Data Entry, Radio Communication
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Full-time
high school
Sign-On Bonus
Posted 1d ago
~40 hrs/week
Responsibilities
The dispatcher is responsible for receiving and managing emergency requests for ambulance assistance and providing pre-arrival instructions. They must accurately record data, allocate EMS resources, and coordinate with supervisors to ensure efficient emergency response.
Requirements
Candidates must have a high school diploma and either minimal medical/telecommunications training or one year of experience as an EMS or public safety dispatcher. Strong English communication skills and the ability to handle multiple tasks in a fast-paced environment are required.
Full job description
We are hiring 911 Emergency Dispatchers that function primarily as a call-taker telecommunicator and are responsible for receiving, recording and effectively managing requests for ambulance assistance/transport from various sources. The Dispatcher will offer pre-arrival instructions as indicated.
Responsibilities:
Understands and adequately implements the concepts of Emergency Medical Dispatch as published in Principles of Emergency Medical Dispatch (and as customized by AMR) as a minimum standard of care.
Allocates EMS resources properly as the need arises by application of appropriate decision-making rules and approved protocols.
Responsible and accountable for completeness and accuracy of paperwork related to his/her position prior to completion of shift.
Responsible for accurate and complete data entry for the shift. This will also include State Run Report data entry as assigned.
Responsible for generating applicable reports and checking for accuracy.
Assists in locating scene of incidents and selecting the safest, fastest route to such scene using all available locator aids.
Relays instructions from supervisors, messages and emergency information.
Maintains a current working knowledge of all company policies, procedures, rules, regulations, and memorandums.
Follows established parameters/formats in receiving requests for service.
Responsible for knowledge and use of equipment, including but not limited to the computer, printers, 911 equipment, recording devices, telephones, and other equipment as assigned by superiors.
Minimum Required Qualifications:
High school diploma or equivalent.
Must have minimal medical training or telecommunications experience or, have at least one year's experience as an EMS or public safety dispatcher.
Skilled in reading and writing English.
Ability to communicate clearly on the radio and telephone.
Ability to record, transmit, and report information accurately.
Ability to efficiently utilize all equipment assigned to him/her.
Ability to manage multiple tasks simultaneously.
Possess good typing skills with speed and accuracy necessary to efficiently process emergency and nonemergency calls.
Ability to understand basic computer applications.
#referralbonus
#hiring
#911
#dispatcher
#ruralmetro
Sign-On Bonus Payment Structure:
$1,500 upon completion of dispatcher training (typically 4 months)
$1,000 at 12 months of employment
$1,000 at 18 months of employment
$1,000 at 24 months of employment
Related keywords
911 DispatchEmergency Medical DispatchEMSPublic SafetyTelecommunicatorCall-takerEmergency ResponseState Run ReportResource AllocationPre-arrival Instructions
Rural Metro Fire is the national leader in private fire protection services to dozens of unincorporated communities around the nation, including several in Arizona, Tennessee and Oregon.
Rural Metro Fire is also the recognized expert in on-site industrial fire protection services, including airports, manufacturing plants and oil refineries.
Being an industry leader in fire and emergency services, we employ thousands of skilled, dedicated, and highly regarded Fire Fighters and Paramedics throughout the United States. We operate in fast paced urban environments, rural communities and industrial facilities. We care about our communities and strive to provide outstanding service at each and every emergency.
Rural Metro Fire is constantly seeking out high performing individuals to support our communities. If you are looking for a place to give your best and be challenged daily, join our team!
Offices: 15410 US-231, Union Grove, Alabama 35175, US · 807 NE 6th Street, Grants Pass, OR 97526, US · 10140 Gallows Point, Knoxville, TN 37931, US · 8465 N Scottsdale Road, Scottsdale, AZ 85258, US
How many Customer Service & Support jobs are open in Yuma, AZ right now?
There are currently 144 open customer service & support positions in Yuma, AZ listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Yuma, AZ?
Companies currently hiring include Domino's, Albertsons Companies, Ross Stores, Inc., Global Elite Consultants, Tractor Supply Company, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Yuma, AZ?
Yes — 16 of the 144 open customer service & support positions offer remote or hybrid work (15 remote, 1 hybrid).
How do I apply for Customer Service & Support jobs in Yuma, AZ?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.