Town of Colonie, New York, United States · Hybrid
Posting Description Who We Are: NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organization of consultative advisors and problem solvers. We help companies and indivi…
Skills: Staff management, Performance management, Coaching, Training, Operational oversight
Town of Colonie, New York, United States · On-site
Description POSITION SUMMARY: The Assistant Branch Manager has the responsibility of supporting the Branch Manager and in their absence assuming the duties of efficiently running the daily operations of the branch office…
Skills: Branch Management, Customer Service, Loan Origination, Deposit Account Management, Staff Supervision
Town of Colonie, New York, United States · On-site
$16/hr–$16/hr
AutoZone’s store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers …
Skills: Safe Driving, Customer Service, Automotive Parts Knowledge, Loading and Unloading, Communication
Town of Colonie, New York, United States · On-site
$21/hr–$24/hr
The Arrow Financial Corporation Family of Companies is seeking dynamic, authentic individuals to join our amazing team! Currently, we are looking for an experienced professional to join our Colonie team as: Relationship …
Skills: Customer Service, Relationship Building, Sales, Digital Proficiency, Problem Solving
Town of Colonie, New York, United States · On-site
$21/hr–$24/hr
The Arrow Financial Corporation Family of Companies is seeking dynamic, authentic individuals to join our amazing team! Currently, we are looking for an experienced professional to join our Colonie team as: Relationship …
Skills: Customer Service, Relationship Building, Sales, Digital Proficiency, Problem Solving
Town of Colonie, New York, United States · On-site
Posting Description Who We Are: NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has also earned the WORK180 employer endorsement. We are an organization of consultative advis…
Skills: Benefits administration, Client servicing, Microsoft Excel, Microsoft PowerPoint, Public speaking
Town of Colonie, New York, United States · Hybrid
Posting Description Who We Are: NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organization of consultative advisors and problem solvers. We help companies and indivi…
Skills: Benefits Administration, Client Servicing, Microsoft Excel, Microsoft PowerPoint, Public Speaking
Town of Colonie, New York, United States · On-site
$50k–$100k/yr
Lia CJDR Schenectady is seeking experienced Salesperson with a proven track record selling new and used vehicles while maintaining exemplary CSI. We are focused on delivering an excellent customer experience and creating…
Skills: Customer Service, Sales, Negotiation, Communication, Automotive Knowledge
Town of Colonie, New York, United States · On-site
$10/hr–$10/hr
Benefits/Perks Flexible Scheduling 10.50 per hour + gratuities Competitive Compensation Career Advancement Opportunities Job Summary Scarlet Knife is seeking a bartender to join our team! Friendly, outgoing and engaging …
Skills: Mixology, Customer Service, Cocktail Creation, Inventory Management, Cash Handling
Town of Colonie, New York, United States · On-site
$60k–$120k/yr
Overview Are you a hungry Commercial Pest Control Account Manager or Sales Professional looking to grow? Fox Pest Control is offering a rare opportunity to help shape the future of commercial pest control with one of the…
Skills: Commercial Sales, Account Management, Lead Generation, Client Retention, Consultative Selling
Town of Colonie, New York, United States · On-site
$20/hr–$24/hr
Be the First Impression That Sets the Standard - Join Capital District Oral & Maxillofacial Surgeons as a Dental Receptionist! Capital District Oral & Maxillofacial Surgeons (CDOMS) in Albany, NY is seeking a friendly, o…
Skills: Patient Scheduling, Insurance Verification, HIPAA Compliance, Customer Service, Front Desk Operations
Town of Colonie, New York, United States · On-site
$17/hr–$18/hr
Our Key Holders engage with customers, create an exceptional in-store experience and provide leadership and support to store partners. They embody Boot Barn's Mission, Vision and Values in their words and actions while d…
Skills: Retail Sales, Leadership, Customer Service, Visual Merchandising, Point Of Sale (POS) Proficiency
Town of Colonie, New York, United States · On-site
Overview Hudson Valley Credit Union is currently recruiting for the position of Branch Supervisor. Primary Function: Ensure the delivery of an exceptional member experience while maintaining operational integrity of the …
Skills: Employee Development, Coaching, Branch Operations, Risk Management, Regulatory Compliance
Town of Colonie, New York, United States · On-site
$18/hr–$23/hr
FRONT DESK MONITOR – MICHAEL’S HOUSE Location: Albany, NY Program: Homeless & Housing Services – Michael’s House Type: per diem (Non-exempt) Pay Range: $18.91 - $23.57 per hour Schedule: WEEKENDS …
Skills: Microsoft Office Suite, Google Business Workspace, Crisis Intervention, De-escalation, Administrative Support
Town of Colonie, New York, United States · On-site
$16/hr–$17/hr
Description Customer Service Representative This is an in-office position. Training class starts July 22nd! Apply today! ¿Eres fluido en español y inglés? Buscamos representantes bilingües de servicio al cliente. Bilingu…
Skills: Bilingual English and Spanish, Customer Service, Communication Skills, Analytical Skills, Keyboarding
Town of Colonie, New York, United States · On-site
Overview The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Driver. The Driver delivers vehicles and in some instances, customers, employees or vendors safely and timely to the appropriate dest…
Skills: Driving, Customer Service, Route Planning, Vehicle Maintenance, Time Management
Town of Colonie, New York, United States · On-site
$20/hr–$21/hr
SUMMARY Delivers and picks up parts and equipment for the dealership. ESSENTIAL DUTIES include the following. Other duties may be assigned. Picks up and delivers parts and equipment to customers, satellite stores, wholes…
Skills: Driving, Logistics Coordination, Vehicle Maintenance, Inventory Management, Customer Service
Town of Colonie, New York, United States · On-site
$18/hr–$24/hr
Latham Medical Group is hiring a full-time Patient Support Specialist to join their team! This is a 40 hour work week. The hours are Monday through Friday 8:00am-4:30pm or 8:30am-5:00pm. Are you passionate about helping …
Skills: Customer Service, Communication Skills, Multitasking, Attention To Detail, Organization
Town of Colonie, New York, United States · On-site
$21/hr–$23/hr
Description Job Summary: NEFCO is a construction supply company. We provide support to our contractors by serving as the channel that unites them with the construction products that they need. When it comes to the contra…
Skills: Commercial Driving, Pre-trip Inspection, Inventory Management, Customer Service, Route Navigation
Town of Colonie, New York, United States · On-site
Overview Enterprise Mobility is seeking a responsible, dedicated person to join our team as a part time Automotive Detailer for our National and Alamo car rental brands! The starting rate of pay for this position is $18.…
Skills: Vehicle Detailing, Car Washing, Sanitization, Vehicle Inspection, Fueling
Town of Colonie, New York, United States • Hybrid
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Lead and develop a high-performing Account Management team while managing a portfolio of high-value Commercial Lines Property & Casualty clients. The role involves balancing team leadership, client strategy, and serving as a senior escalation point for complex client situations.
Requires a P&C Insurance License and 10+ years of Commercial Lines account management experience. Professional insurance designations such as CIC, CISR, CPCU, CRM, or AAI are preferred.
Who We Are:
NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com
Job Summary
The AVP, Team Leader is a strategic people leader responsible for managing and developing a high-performing Account Management team while contributing to the growth of a portfolio of high-value Commercial Lines Property & Casualty clients. This role balances team leadership, client strategy, and business execution, ensuring consistent service excellence, talent development, and strong client outcomes. The AVP serves as a senior escalation point and actively engages in complex or high-risk client situations, reinforcing NFP’s reputation as a trusted advisor.
This role is ideal for an experienced people leader or a high-performing Senior Account Executive ready to take the next step in their career. It offers the opportunity to leverage deep client management expertise while expanding your impact through leadership, coaching, talent development, and team success.
Work Schedule:
This is a full-time, hybrid position based in Albany, NY, requiring an in-office presence three days per week to foster collaboration, professional development, and strong partnerships across teams. The standard work schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m.
PeopleFirst Leadership
At NFP, our PeopleFirst approach is central to how we lead, develop talent, and serve our clients. As a leader, the AVP, Team Leader is expected to foster an inclusive, respectful, and high-performing environment where team members feel supported, valued, and empowered to succeed. This includes leading with integrity, promoting collaboration, encouraging open communication, and creating meaningful opportunities for professional growth. The AVP is accountable for building a culture that prioritizes well-being, development, and engagement, while holding team members to clear standards of performance and accountability.
Core Responsibilities:
• Lead, coach, and develop a high-performing Account Management team, fostering a culture aligned with NFP’s PeopleFirst values, including respect, inclusion, accountability, and continuous improvement.
• Provide day-to-day guidance and direction to team members, ensuring clarity of roles, priorities, and expectations.
• Monitor team workload and capacity, proactively balancing assignments and determining readiness to take on new clients and opportunities.
• Establish clear performance expectations, conduct regular check-ins, and deliver ongoing coaching and feedback to support individual and team success.
• Partner with team members on career development, including goal setting, skill-building, and succession planning aligned with business needs.
• Join strategic, renewal, or difficult client meetings as needed to support the team, strengthen relationships, and ensure effective outcomes.
Knowledge, Skills, and Abilities:
• 10+ years of Commercial Lines account management experience desiredDemonstrated leadership experience including staff management, performance management, coaching, training, and operational oversight.
• Excellent written and verbal communication skills, with the ability to clearly present complex information and tailor messaging to different audiences.
• Strong problem-solving skills with the ability to navigate complex client and team-related challenges.
• Ability to manage competing priorities while maintaining attention to detail and a sense of urgency.
• Strong interpersonal skills with the ability to build relationships across teams, leadership, clients, and carrier partners.
• Proficiency in Microsoft Office products including Word and Excel; experience with agency management systems (EPIC preferred).
Certificates, Licenses, Registration:
• P&C Insurance License required
• Professional insurance designation required. (CIC, CISR, CPCU, CRM, AAI, etc.) preferred
What We Offer:
We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $90,000 – $150,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
NFP and You... Better Together!
NFP is an inclusive Equal Employment Opportunity employer.
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AVP00015456NFP, an Aon company, helps companies and individuals address today’s most significant Risk Capital and Human Capital challenges. With colleagues across the U.S., Canada, UK and Ireland, and global capabilities enhanced by the Aon advantage, NFP serves a diversity of clients, industries and communities. Our collaborative team provides specialized expertise and customized solutions, including property and casualty insurance, employee benefits, life insurance, executive benefits, wealth management and retirement plan advisory. Risk Capital We provide proactive management of complex risks. Managing risk may be complicated, but we’re easy to work with – we implement new administrative technologies and solutions that work for you and your business. Our services are consultative and put your organization’s needs first. We do our research and uncover potential exposures before they’re a problem. Commercial Coverage Expertise Industry Specialty Teams Personal Risk Support Services Human Capital Discover a holistic approach to your people management strategy and individual solutions that help protect what matters. As a people first company, we recognize the importance of people at the core of our business and our lives – whether you need help with your business or with your life, our experts want to connect you with tailored solutions that meet your needs. Employee Benefits Executive Benefits Life Insurance Retirement Advisory Talent Solutions Wealth Management
Offices: 200 Park Ave, New York, New York 10166, US · 1250 Capital of Texas Hwy. S., Building 2, Suite 600, Austin, Tx 78746, US · 1901 Roxborough Rd, Suite 300, Charlotte, North Carolina 28211, US · 500 W Madison St, Suite 2700, Chicago, Illinois 60661, US · 2300 Contra Costa Blvd, Pleasant Hill, California 94523, US
There are currently 117 open customer service & support positions in Town of Colonie, NY listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Schulte Hospitality Group, Community Care Physicians, Enterprise Mobility, First New York Federal Credit Union, Lia Auto Group, among others. Browse the listings above to see every active employer.
Yes — 5 of the 117 open customer service & support positions offer remote or hybrid work (1 remote, 4 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
