Customer Service & Support Jobs in Sterling Heights, MI (Now Hiring) — 181 open — Page 5

Your Impact at Lowe's

As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations, allowing us to deliver a great shopping experience in every Lowe's store. If you want to build eye-catching displays and implement strategies that showcase in-demand products, you'll enjoy working with our Merchandising Services Team.

How We Support You

Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond competitive pay and flexible schedules.

• Keep your weekends free with a set weekday schedule.
• Make your well-being a priority with multiple top-tier health insurance options.
• Explore educational opportunities with Lowe's tuition assistance program.
• Take charge of your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program.
• Gain extra savings with a 10% Associate Discount.
• Learn new trade skills with our Track to the Trades program.

For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

Live Nursery MST Associates may be required to work weekend shifts.

Your Day at Lowe's

As a Merchandising Services Associate, you ensure our store's signage, pricing information, and displays are accurate so merchandise is easy to locate. You create product displays that are safe, clean, visually appealing, and easy for customers to access.

While most of your time will be spent on activities that don't involve customer interaction, you may be expected to engage with customers when the opportunity arises. You'll be expected to listen to customers and answer questions, communicate product or warranty information, and assist in locating or handling merchandise.

Key Responsibilities

• Complete merchandising resets and service-related projects according to Lowe's specifications and provide proof of completion for assigned tasks
• Verify buyback items and ensure they are pulled, prepped, and ready for shipping
• Update/validate wayfinding and product location signage, as well as digital maintenance of this information throughout the store
• Confirm product pricing information is clearly visible and replace any missing price labels
• Help drive add-on sales by staging clearance products, sorting products in proper locations, and ensuring displays are placed appropriately throughout the store
• Repair/replace damaged or missing items, including signage, merchandise and displays.
• Communicate project priorities, schedule, and needs with Merchandising Services Team and Manager
• Analyze metrics and provide feedback on project execution and in-store service to store, market, and corporate leaders
• Complete other duties as assigned

Minimum Qualifications

• Read, write, and perform basic arithmetic (addition and subtraction)
• Ability to hear, listen, and to communicate verbally with others
• Utilize web-based computer programs to accomplish assigned tasks
• Ability to sit and stand for long periods of time
• Minimally lift 25lbs unassisted or over 25lbs with or without accommodation

Preferred Qualifications

• Lowe's sales floor experience
• Experience performing product merchandising tasks, including reading planograms and setting up and tearing down displays.
• Experience operating power equipment such as lifts, order pickers, and similar equipment
• Working knowledge of essential tools (e.g., hand tools, drills, saws, etc.)

Lowe's commitment to growth and teamwork extends to the community as well. To better equip our stores and serve our communities, we strongly encourage bilingual, military, and veteran talent to apply and join our team.

Travel Requirements

This role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores.

Working Conditions

Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment.

Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker.

About Lowe's

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2024 sales of more than $83 billion. Lowe’s employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

About Lowe’s

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.