Customer Service & Support Jobs in Snowmass Village, CO (Now Hiring) — 77 open — Page 4

With roots dating back to 1946, and a division of Aspen One, Aspen Skiing Company owns and operates four mountains—Aspen Mountain, Snowmass, Aspen Highlands, and Buttermilk. Aspen Skiing Company takes pride in the coexistence of resort, community, and the environment, which exemplifies its values of living fully, honoring people and place, taking the long view, and pursuing excellence in everything it does. Aspen Skiing Company is where guests from around the world come to renew the mind, body, and spirit through unforgettable experiences at the confluence of nature, culture, and recreation.  

Aspen Skiing Company also owns and operates the award-winning Aspen Snowmass Ski & Snowboard School, Four Mountain Sports rental and retail shops, and a collection of sustainably sourced on-mountain food and beverage outlets. Aspen Snowmass encompasses 5,680 acres of skiable terrain across four mountains, more than 40 ski lifts, and more than 410 trails. For more information, visit www.aspensnowmass.com or follow @aspensnowmass on Instagram, Facebook, and X.  

Please note that all official communications from the Talent Acquisition or Human Resources team are sent from email addresses within the , aspen.com, aspensnowmass.com, aspenhospitality.co, limelighthotels.com & thelittlenell.com domains. 

The Host is responsible for welcoming guests on arrival to the restaurant, seating and presenting clean menus to them in a friendly, professional and timely manner. This position reports to the Restaurant Manager.  

Job Posting Deadline
Applications for this position will be accepted until October 1, 2026 for the 2026-2027 Winter Season

Essential Job Functions / Key Job Responsibilities 

• Ensure that all guests are greeted in a timely manner 
• Communicate with guests regarding wait times, ensuring that everyone feels accommodated and listened to 
• Manage the seating chart to ensure tables are allocated fairly between servers 
• Assist restaurant employees with clearing and resetting tables as needed 
• Ensure bar area tables are clean and condiments are stocked, cleaned and refilled as needed 
• Assist with restaurant side work as needed to prepare for service 
• Answer phone calls to communicate wait times, reservations, collect payment and be able to answer basic resort questions for guests 
• Participate in daily cleaning operations for the restaurant, which can include checking bathrooms are clean, mopping, sweeping, vacuuming 
• Able to assist as a restaurant server, food runner or busser if needed 
• Snow removal as required by specific restaurant, which may include moving deck furniture 
• Other duties as assigned 

Education & Experience Requirements  

• Must be 16 years of age or older 
• Ability to communicate and follow oral or written directions in English is required 
• High School graduate preferred 
• TIPS Certification preferred 

Knowledge, Skills & Abilities   

• Proficient knowledge in guest service principles and best practices 
• Proficient knowledge of computer programs such as Microsoft Office or POS systems is preferred 
• Must display basic knowledge of food preparation techniques and food allergies 
• Knowledge of reservation systems and seating management 
• Knowledge of menu offerings, specials, and promotions 
• Ability to multitask and stay organized in a fast-paced environment 
• Excellent verbal communication and interpersonal skills 
• Ability to handle guest inquiries, concerns, and complaints professionally 
• Understanding of basic restaurant operations and table turnover strategies 
• Ability to work well with a team, including servers, bartenders, and managers 
• Basic math skills for managing waitlists and seating arrangements 
• Ability to remain calm and composed under pressure 
• Attention to detail to ensure a smooth guest experience 
• Ability to stand for long periods and move quickly when needed 
• Flexibility to work nights, weekends, and holidays as needed 

Work Environment & Physical Demands

• Ability to reach, crouch, kneel, stand, walk or be on your feet for extended periods of time 
• Regularly work in wet, hot and humid conditions for extended periods of time and may be required to walk on slippery and uneven surfaces 
• Must be able to frequently lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50) 
• Certain locations will require an employee to ski or snowboard 

Job Benefits

This position is classified as a seasonal full-time position eligible for the following benefits:
Enrollment dates differ across the various programs.

• Paid Time Off Programs
• Paid Leave Programs
• Employee Ski Pass
• Other company perks

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.         

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.

For an overview of Aspen One Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks

Aspen One participates in E-Verify.

E-Verify & Right to Work Poster