Snowmass Village, Colorado, United States · On-site
Company Description Limelight Hotels by Aspen One provide authentic and contemporary connections to their communities and the adventures that surround them. Each Limelight hotel is inspired by place, united by purpose, d…
Skills: Guest Services, Customer Service, Safe Driving, Vehicle Maintenance, Communication
Snowmass Village, Colorado, United States · On-site
Company Description Limelight Hotels by Aspen One provide authentic and contemporary connections to their communities and the adventures that surround them. Each Limelight hotel is inspired by place, united by purpose, d…
Skills: Guest Registration, Cash Handling, Problem Solving, Critical Thinking, Active Listening
Snowmass Village, Colorado, United States · On-site
Company Description Limelight Hotels by Aspen One provide authentic and contemporary connections to their communities and the adventures that surround them. Each Limelight hotel is inspired by place, united by purpose, d…
Skills: Guest Relations, Customer Service, Problem Solving, Critical Thinking, Active Listening
Snowmass Village, Colorado, United States · On-site
Company Description Limelight Hotels by Aspen One provide authentic and contemporary connections to their communities and the adventures that surround them. Each Limelight hotel is inspired by place, united by purpose, d…
Skills: Guest Service, Restaurant Operations, Housekeeping, Verbal Communication, Written Communication
Snowmass Village, Colorado, United States · On-site
Company Description Limelight Hotels by Aspen One provide authentic and contemporary connections to their communities and the adventures that surround them. Each Limelight hotel is inspired by place, united by purpose, d…
Skills: Customer Service, Food Safety, Hygiene Standards, Organization, Communication
Snowmass Village, Colorado, United States · On-site
Company Description Limelight Hotels by Aspen One provide authentic and contemporary connections to their communities and the adventures that surround them. Each Limelight hotel is inspired by place, united by purpose, d…
Skills: Customer Service, Food Safety, Hygiene Standards, Organization, Time Management
Snowmass Village, Colorado, United States · On-site
Company Description Limelight Hotels by Aspen One provide authentic and contemporary connections to their communities and the adventures that surround them. Each Limelight hotel is inspired by place, united by purpose, d…
Skills: Mixology, Guest Service, Wine Knowledge, Cocktail Creation, Cash Handling
Snowmass Village, Colorado, United States · On-site
Company Description Limelight Hotels by Aspen One provide authentic and contemporary connections to their communities and the adventures that surround them. Each Limelight hotel is inspired by place, united by purpose, d…
Skills: Commercial Cleaning, Sanitation Standards, OSHA Safety Standards, Chemical Handling, Housekeeping
Snowmass Village, Colorado, United States · On-site
Company Description With roots dating back to 1946, and a division of Aspen One, Aspen Skiing Company owns and operates four mountains—Aspen Mountain, Snowmass, Aspen Highlands, and Buttermilk. Aspen Skiing Company takes…
Skills: POS System Operation, Cash Handling, Food Preparation, Guest Interaction, Food Safety
Snowmass Village, Colorado, United States · On-site
Company Description Limelight Hotels by Aspen One provide authentic and contemporary connections to their communities and the adventures that surround them. Each Limelight hotel is inspired by place, united by purpose, d…
Skills: Customer Service, Food Safety, Hygiene Standards, Organization, Communication
Snowmass Village, Colorado, United States · On-site
Company Description Limelight Hotels by Aspen One provide authentic and contemporary connections to their communities and the adventures that surround them. Each Limelight hotel is inspired by place, united by purpose, d…
Skills: Commercial Cleaning, Sanitation Standards, OSHA Safety Standards, Chemical Handling, Guest Relations
Snowmass Village, Colorado, United States · On-site
Company Description Limelight Hotels by Aspen One provide authentic and contemporary connections to their communities and the adventures that surround them. Each Limelight hotel is inspired by place, united by purpose, d…
Skills: Mixology, Guest Service, Wine Knowledge, Cash Handling, Credit Card Processing
Snowmass Village, Colorado, United States · On-site
POSITION SUMMARY Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests …
Skills: Guest Relations, Reservation Management, Communication Skills, Problem Solving, Customer Service
Snowmass Village, Colorado, United States · On-site
$63k–$76k/yr
Company Description With roots dating back to 1946, Aspen Skiing Company, a division of Aspen One, owns and operates four mountains—Aspen Mountain, Snowmass, Aspen Highlands, and Buttermilk. Inspired by place, united by …
Skills: Retail Management, Team Leadership, Guest Service, Rental Operations, Visual Merchandising
Snowmass Village, Colorado, United States · On-site
Company Description Limelight Hotels by Aspen One provide authentic and contemporary connections to their communities and the adventures that surround them. Each Limelight hotel is inspired by place, united by purpose, d…
Skills: Food Safety, Hygiene Standards, Customer Service, Communication, Organization
Snowmass Village, Colorado, United States · On-site
Company Description Limelight Hotels by Aspen One provide authentic and contemporary connections to their communities and the adventures that surround them. Each Limelight hotel is inspired by place, united by purpose, d…
Skills: Customer Service, Food Safety, Hygiene Standards, Organization, Communication
Snowmass Village, Colorado, United States · On-site
Company Description With roots dating back to 1946 and a division of Aspen One, Aspen Skiing Company owns and operates four mountains—Snowmass, Aspen Mountain, Aspen Highlands, and Buttermilk—creating premium, sustainabl…
Skills: Restaurant Operations, Staff Management, Guest Service, Food Safety, POS Systems
Snowmass Village, Colorado, United States · On-site
Company Description With roots dating back to 1946, Aspen Skiing Company, a division of Aspen One, owns and operates four mountains—Aspen Mountain, Snowmass, Aspen Highlands, and Buttermilk. Inspired by place, united by …
Skills: Customer Service, Retail Sales, Point Of Sale Systems, Cash Handling, Merchandising
Snowmass Village, Colorado, United States · On-site
$62k–$72k/yr
Company Description With roots dating back to 1946, Aspen Skiing Company, a division of Aspen One, owns and operates four mountains—Aspen Mountain, Snowmass, Aspen Highlands, and Buttermilk. Inspired by place, united by …
Skills: Office Management, Guest Service, Sales Operations, Staff Supervision, POS Software
Snowmass Village, Colorado, United States · On-site
Company Description With roots dating back to 1946, and a division of Aspen One, Aspen Skiing Company owns and operates four mountains—Aspen Mountain, Snowmass, Aspen Highlands, and Buttermilk. Aspen Skiing Company takes…
Skills: Retail Sales, Customer Service, Point Of Sale Systems, Cash Handling, Visual Merchandising
Snowmass Village, Colorado, United States • On-site
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The Guest Service Agent is responsible for transporting guests to local destinations and providing information about area attractions and hotel facilities. Additionally, the role involves maintaining vehicle cleanliness and assisting the front desk with guest requests and luggage.
A valid driver's license is required, while a high school diploma and one year of customer service experience are preferred. Candidates must be able to lift up to 50 lbs and drive safely in adverse weather conditions.
Limelight Hotels by Aspen One provide authentic and contemporary connections to their communities and the adventures that surround them. Each Limelight hotel is inspired by place, united by purpose, defined by you and set in the heart of elevated and unique locations, each carefully designed with distinctive design and purposeful functionality, created to evoke a sense of place and a point of view.
Current locations include those across Colorado in Aspen, Snowmass, Denver, and Boulder (opened August 2025); Ketchum, Idaho; Mammoth, California (opened December 2025); and Charleston, South Carolina (coming in 2028).
For more information, visit www.limelighthotels.com or follow @limelighthotel on X, Instagram or Facebook. Please note that all official communications from the Talent Acquisition or Human Resources team are sent from email addresses within the , aspen.com, aspensnowmass.com, aspenhospitality.co, limelighthotels.com & thelittlenell.com domains.
Position Summary
The Guest Service Agent drives guests to and from various local locations per requests from various hotel departments. This position assists and supports the front desk as needed. This position reports to the Front Office Manager.
Job Posting Deadline
Applications for this position will be accepted until August 16, 2026.
Essential Job Functions/Key Responsibilities
• Pick up and deliver guests to various local locations as scheduled by the Front Desk
• Familiarize guests with points of interest, restaurants, activities, and hotel facilities while transporting guests
• Know about all daily hotel functions, locations, and times for appropriate guest direction
• Maintain constant communication with Front Desk for itinerary changes and guest requests
• Check inside and out of vehicles for cleanliness
• Clean inside and outside of vehicles when needed
• Check all essential fluids including oil and brake fluid and check the tire pressure
• Report any problems with the vehicles to Front Office Manager
• Follow baggage tagging procedures and ski storage procedures
• Deliver messages, packages, or other items to guest rooms or other areas of the hotel expeditiously, placing in designated areas
• Maintain a high standard of cleanliness in the Lobby and Luggage storeroom
• Fill out vehicle maintenance checklists as directed
• Report all accidents accurately filling out incident reports immediately
• Assist Front Desk in locating lost baggage through airlines and guest services desk at airport
• Other duties as assigned
Education & Experience Requirements
• A valid driver’s license is required
• High School Diploma or high school equivalent preferred
• One year of guest/ customer service skills preferred
Knowledge, Skills & Abilities
• Knowledge of hotel fire and safety procedures. Assist in emergency and security procedures as directed by management
• Knowledge of product or service (example retail product, food & beverage products)
• Knowledge of company policies and procedures
• Proficiency in communicating clearly both verbally and in writing to team members and customers
• Ability to work in collaboration with others to achieve team goals
• Assist in emergency and security procedures as directed by management
• Ability to maintain the cleanliness of work area
• Ability to engage with customers in a positive and helpful manner
• Ability to always drive safely
Work Environment & Physical Demands
• Ability to reach, crouch, kneel, see, hear, sit, drive a shuttle/car for extended periods of time; squat, kneel and bend
• Regularly work/drive in adverse weather conditions. Frequently drive in bright sunlight and at night. Exposure to noises that cause distraction and may be required to walk on slippery and uneven surfaces
• Must be able to frequently lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50)
Job Benefits
This position is classified as a seasonal full-time position eligible for the following benefits:
Enrollment dates differ across the various programs.
• Paid Time Off Programs
• Paid Leave Programs
• Employee Ski Pass and Dependent Ski Passes
• Other company perks
or
This position is classified as a seasonal part-time position eligible for the following benefits:
Enrollment dates differ across the various programs.
• Paid Time Off Programs
• Employee Ski Pass
• Other company perks
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.
This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.
Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.
For an overview of Aspen One Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks
Aspen One participates in E-Verify.
The hospitality division of Aspen One, featuring a portfolio of hotels, residences and private clubs.
Aspen Hospitality, a division of Aspen One, develops, owns, and operates a growing portfolio of luxury and upper-scale hotels, private clubs, and branded residential properties under The Nell and Limelight brands. This includes The Little Nell, Aspen’s only Five-Star, Five-Diamond ski-in/ski-out hotel and its affiliated Residences located at the base of Aspen Mountain, as well as a new Nell property currently in development at Rockefeller Center in New York City. Aspen Hospitality’s Limelight hotels are located across Colorado, with locations in Aspen, Snowmass, and Denver, and in Ketchum, Idaho. Two new Limelight hotels will also open in 2025 in Boulder, Colorado and Mammoth, California. Aspen Hospitality also owns and operates the Aspen Mountain Club, Snowmass Mountain Club, and Mammoth Lakes Mountain Club. For more information, visit www.aspenhospitality.co.
Offices: 675 E Durant Ave, Aspen, Colorado 81611, US · 355 S Monarch St, Aspen, Colorado 81611, US · 65 Wood Rd, Snowmass Village, Colorado 81615, US · 151 S Main St, Ketchum, Idaho 83340, US · 501 E Dean St, Aspen, Colorado 81611, US
View all jobs at Aspen HospitalityThere are currently 77 open customer service & support positions in Snowmass Village, CO listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Aspen Hospitality, CoralTree Hospitality, Snowmass Club, Marriott International Hotels, Inc., CLARK'S MARKET, among others. Browse the listings above to see every active employer.
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