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Full-time, Contract
Posted 29d ago
Apply by Dec 31
~40 hrs/week
Responsibilities
Support permanent staff in managing SME and micro-SME customers by addressing operational and real estate needs. Assist companies affected by redevelopment with relocation plans and coordinate with relevant agencies for smooth transitions.
Requirements
Candidates should possess strong interpersonal and stakeholder management skills with a professional approach to difficult conversations. Experience in customer management, the public sector, or real estate is considered an advantage.
Full job description
[What the role is]
You will support JTC’s permanent staff in managing its Small & Medium Enterprise (SME) and micro-SME customers.
[What you will be working on]
You will address the operational and real estate-related needs of JTC’s SME and micro-SME customers, while building and maintaining strong business relationships. The role may also involve assisting companies affected by redevelopment works in their relocation plans, including identifying suitable alternative properties and liaising with relevant agencies and departments to ensure a smooth transition for the companies.
[What we are looking for]
Strong interpersonal, communication, and stakeholder management skills, including ability to handle difficult conversations with customers professionally • Positive attitude • Resourcefulness and strong ability to solve problems • Experience in customer management, the real estate sector, or the public sector will be an advantage.
Related keywords
SMEMicro-SMEReal EstatePublic SectorCustomer ManagementRelocation PlanningStakeholder ManagementJTCSingapore Public Service
Engineering Digital Government. Making Lives Better. #GovTechForPublicGood
Industry
IT Services and IT Consulting
Company size
1,001-5,000 employees
Founded
2016
Headquarters
Singapore
LinkedIn followers
252,876
The Government Technology Agency of Singapore (GovTech) is the lead agency driving Singapore's Smart Nation initiative and public sector digital transformation. We harness the power of technology to make lives better for citizens, businesses, international audiences and the public service sector.
Our mission: Engineering Digital Government, Making Lives Better.
Our goal is to create a government that is "Digital to the Core, and Serves with Heart". We achieve this by using technology to create services that are easy, seamless and secure for people to use, and placing the needs of citizens and businesses at the centre of everything we do.
As a digital government, our public officers are also able to continually upskill, adapt to new challenges and work more effectively across agencies as well as with citizens and businesses in Singapore.
Offices: 10 Pasir Panjang Mapletree Business City, Singapore, 117438, SG
Digital GovernmentGovernment Digital ServicesDigital TransformationDigital IdentityData Science & Artificial IntelligenceCyber SecuritySensors & IoTGeospatial TechnologyGovernment ICT InfrastructureApplication Development & Design
How many Customer Service & Support jobs are open in Singapore, Singapore right now?
There are currently 1,501 open customer service & support positions in Singapore, Singapore listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Singapore, Singapore?
Companies currently hiring include Marina Bay Sands, Accor, Hilton, NCS Group, UOB, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Singapore, Singapore?
Yes — 234 of the 1501 open customer service & support positions offer remote or hybrid work (34 remote, 200 hybrid).
How do I apply for Customer Service & Support jobs in Singapore, Singapore?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.