Company:Finning Canada Number of Openings:1 Worker Type:Temporary (Fixed Term) Position Overview:We're looking for a Service Operations Manager to lead the service business within our new Saskatoon branch. This is a uniq…
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Full-time, Temporary
bachelor degree, professional certificate
Competitive compensation, Professional development, Career growth opportunities
Posted 13d ago
Apply by Aug 21
~40 hrs/week
Responsibilities
The Service Operations Manager will lead the service department at the new Saskatoon branch, ensuring safe, efficient, and profitable operations. Responsibilities include developing high-performing teams, managing budgets, and driving continuous improvement to meet customer satisfaction and financial objectives.
Requirements
Candidates must have post-secondary education in business, management, engineering, or trades, along with significant experience leading industrial or service teams. Strong leadership, coaching, and operational management skills are essential for success in this role.
Full job description
Company:
Finning Canada
Number of Openings:
1
Worker Type:
Temporary (Fixed Term)
Position Overview:
We're looking for a Service Operations Manager to lead the service business within our new Saskatoon branch. This is a unique opportunity to play a key role in establishing operational excellence, developing a high-performing team, and supporting future growth in a newly established location.
This position is initially structured as a 12-18 month assignment, with the potential to transition into a permanent role based on business needs and performance.
Job Description:
What You'll Do
As Service Operations Manager, you will be responsible for the overall leadership and performance of the service department, ensuring safe, efficient, and profitable operations while delivering outstanding customer support.
Key responsibilities include:
Lead and develop a team of supervisors, technicians, and support staff. Lead and develop future leaders through coaching, mentorship and succession planning.
Drive a strong culture of safety, accountability, and continuous improvement. Lead through change and help shape the culture of a new and growing operation.
Establish operational processes and service standards for a growing branch.
Deliver service performance objectives including productivity, efficiency, customer satisfaction, and financial results.
Partner with sales, parts, and support teams to provide integrated customer solutions.
Monitor key performance indicators and implement action plans to improve results.
Support workforce planning, recruitment, onboarding, and employee development activities.
Manage departmental budgets and resource allocation to achieve business objectives.
Build and maintain strong customer relationships while ensuring service commitments are met.
Champion employee engagement and create an environment where people can grow and succeed.
What We're Looking For
The ideal candidate brings a combination of operational leadership, business acumen, and a passion for developing people.
Qualifications include:
Post-secondary education in business, management, engineering, trades, or a related discipline.
Significant experience leading service, maintenance, operations, or industrial teams.
Demonstrated success managing budgets, workforce planning, and operational performance.
Strong leadership, coaching, and team development capabilities.
Experience driving continuous improvement and operational excellence initiatives.
Excellent communication and relationship-building skills.
Ability to make sound business decisions in a fast-paced environment.
Experience within heavy equipment, industrial services, construction, mining, transportation, manufacturing, or a related industry is preferred.
Why Join Us?
This is more than a leadership role. It's an opportunity to leave your mark on the branch's long-term success.
We offer:
The opportunity to lead and influence a growing branch operation.
A collaborative and supportive leadership team.
Competitive compensation and benefits.
Professional development and career growth opportunities.
The possibility of transitioning into a permanent leadership position.
Ready to Build the Future With Us?
If you're energized by the opportunity to lead a team, create operational excellence, and help shape the future of a growing Saskatoon branch, we'd love to hear from you.
Apply today and be part of something new.
At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
Related keywords
Service OperationsBranch ManagementHeavy EquipmentIndustrial ServicesConstructionMiningTransportationManufacturingOperational ExcellenceKPIsBudgetingResource AllocationTeam LeadershipSuccession PlanningSafety CultureCustomer Support
OEM Remanufacturing is one of North America’s most advanced Engine and Powertrain component remanufacturing companies, serving the Mining, Construction, Forestry, Rail, Oil and Gas industries. From a 350,000 square foot facility in Edmonton, Alberta, OEM offers clients rapid repair turnaround, on time delivery, industry leading quality and reliability from a safe, contamination free operation.
Offices: 13315 - 156 Street, Edmonton, Alberta T5V1V2, CA
Large component remanufacturingMachinery ManufacturingIndustrial ManufacturingMechanical EngineeringManufacturing
How many Customer Service & Support jobs are open in Saskatoon, Canada right now?
There are currently 615 open customer service & support positions in Saskatoon, Canada listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Saskatoon, Canada?
Companies currently hiring include Shoppers Drug Mart, Walmart, Loblaw Companies Limited, The Co-Operative Food, Starbucks, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Saskatoon, Canada?
Yes — 52 of the 615 open customer service & support positions offer remote or hybrid work (43 remote, 9 hybrid).
How do I apply for Customer Service & Support jobs in Saskatoon, Canada?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.