Riyadh, Riyadh Region, Saudi Arabia · Hybrid
Join us at Wolters Kluwer and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading …
Skills: Technical troubleshooting, Product installation, Customer support, Documentation, Collaboration
Riyadh, Riyadh Region, Saudi Arabia · Hybrid
Service Success Manager Graduate This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-c…
Skills: Communication skills, Presentation skills, Task management, Time management, Attention to detail
Jeddah, Makkah Region, Saudi Arabia · On-site
About Alcon At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates worldwide, we innovate fearlessly, champion progress, and act swiftly to impact global eye…
Skills: Troubleshooting, Diagnostic, Repair, Preventive maintenance, Technical support
Riyadh, Riyadh Region, Saudi Arabia · On-site
From Land to Sea – Active Experiences in Nature’s Purest Form Red Sea Sports s Entertainment (RSSE) is a dedicated subsidiary of Red Sea Global (RSG), responsible for designing and delivering outstanding land and marine …
Skills: Dive operations management, PADI instructor, Team leadership, Safety management, Guest experience
Riyadh, Riyadh Region, Saudi Arabia · On-site
As a Senior Waiter, you will play a vital role in maintaining the highest standards of service and hygiene in our dining hall. Your responsibilities will include preparing the dining area, cleaning service utensils, and …
Skills: Customer Service, Communication, Interpersonal Skills, Food Safety, Hygiene Practices
Marriott International Hotels, Inc.Riyadh, Riyadh Region, Saudi Arabia · On-site
POSITION SUMMARY Ensure staff is working together as a team. Inspect grooming and attire of staff and rectify any deficiencies. Communicate with guests, other employees, or departments to ensure guest needs are met. Resp…
Skills: Team Leadership, Staff Supervision, Event Planning, Guest Relations, Training and Development
Marriott International Hotels, Inc.Riyadh, Riyadh Region, Saudi Arabia · On-site
POSITION SUMMARY Inspect grooming and attire of staff, and rectify any deficiencies. Communicate with guests, other employees, and/or departments to ensure guest needs are met. Ensure staff is working together as a team.…
Skills: Staff Supervision, Guest Relations, Inventory Management, Employee Training, Coaching
Riyadh, Riyadh Region, Saudi Arabia · On-site
Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average? If yes, then thi…
Skills: Customer Care Management, Team Leadership, Outsourcing Strategy, KPI Monitoring, Workforce Planning
Riyadh, Riyadh Region, Saudi Arabia · On-site
Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Receptionist, you’re not just supporting …
Skills: Guest Services, Hospitality Management, Customer Experience, Interpersonal Communication, Leadership
Riyadh, Riyadh Region, Saudi Arabia · On-site
Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Guest Services Coordinator, you’re not ju…
Skills: Guest Services, Hospitality, Communication, Customer Experience, Integrity
Marriott International Hotels, Inc.Riyadh, Riyadh Region, Saudi Arabia · On-site
POSITION SUMMARY Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dini…
Skills: Guest Relations, Customer Service, Telephone Etiquette, Table Management, Professional Communication
Riyadh, Riyadh Region, Saudi Arabia · On-site
Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average? If yes, then thi…
Skills: Data Entry, Content Operations, Content Management Systems, Microsoft Excel, Google Sheets
Riyadh, Riyadh Region, Saudi Arabia · On-site
Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average? If yes, then thi…
Skills: Photography, Videography, Video Editing, Adobe Premiere Pro, After Effects
Riyadh, Riyadh Region, Saudi Arabia · On-site
About Lucidya Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth. Unlike platforms that o…
Skills: Solutions Consulting, Pre-Sales, Product Demonstrations, Proof of Concept (POC), RFP/RFI Handling
Riyadh, Riyadh Region, Saudi Arabia · On-site
About the Company At Flow, we’re reimagining what it means to live, work, and connect. More than just a real estate company, Flow is a brand, a technology platform, and an operations ecosystem spanning condominiums, hote…
Skills: Financial Reporting, Property Management, Leasing, Rent Collection, Resident Relations
Riyadh, Riyadh Region, Saudi Arabia · On-site
ABOUT CoorB We build full-fledged innovative solutions with a focus on process automation, user experience enhancement, and advanced data analytics. With our extensive industry expertise, we help achieve operational exce…
Skills: Application Support, Incident Handling, ITSM, Application Monitoring, Troubleshooting
Riyadh, Riyadh Region, Saudi Arabia · On-site
ABOUT CoorB We build full-fledged innovative solutions with a focus on process automation, user experience enhancement, and advanced data analytics. With our extensive industry expertise, we help achieve operational exce…
Skills: L2 Application Support, Production Support, REST APIs, SQL, Log Analysis
Riyadh, Riyadh Region, Saudi Arabia · On-site
The Operations Manager owns the day-to-day performance of the beneficiary service operation — ensuring requests are handled quickly, tickets are closed within SLA, and issues are correctly classified and routed. The role…
Skills: Operations Management, Service Level Agreement (SLA) Management, Team Supervision, Ticket Classification, Operational Reporting
Marriott International Hotels, Inc.Riyadh, Riyadh Region, Saudi Arabia · On-site
POSITION SUMMARY Assign room according to guest request and preferences whenever possible. Pre-register designated guests and prepare key packets. Organize and coordinate check-in/pre-registration procedures for arriving…
Skills: Room Assignment, Guest Relations, Reservation Management, Billing Adjustment, POS Systems
Marriott International Hotels, Inc.Riyadh, Riyadh Region, Saudi Arabia · On-site
POSITION SUMMARY Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including …
Skills: Plumbing, Preventive Maintenance, Electrical Repair, HVAC, Painting
Riyadh, Riyadh Region, Saudi Arabia • Hybrid
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The specialist will handle escalated technical support inquiries, perform intermediate-level troubleshooting, and guide customers through product installation. They are also responsible for maintaining internal knowledge bases and collaborating with other departments to resolve complex technical issues.
Candidates must possess intermediate troubleshooting skills and the ability to document support interactions effectively. Fluency in both Arabic and English is mandatory for this role.
Join us at Wolters Kluwer and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most.
We are currently looking for a Technical Support Analyst, to join our team.
As a Specialist in the Customer Service - Technical role, you'll be advancing your ability to resolve a wider range of technical issues for our customers. You’ll assist in the troubleshooting, maintenance, and resolution of technical support cases. Your contributions will help improve customer satisfaction and operational efficiency by addressing more complex issues with increased independence.
Responsibilities:
Handle escalated technical support inquiries from Specialist I.
Perform intermediate-level troubleshooting and problem resolution.
Guide customers through installation and setup of products.
Document customer cases with detailed notes on troubleshooting steps.
Collaborate with other departments to resolve intersecting issues.
Update and maintain internal knowledge bases and support documentation.
Participate in the training of new technical support specialists.
Conduct root cause analysis to identify recurring technical issues.
Communicate with customers regarding resolution status and follow-up.
Assist in creating support content to assist customers with common issues.
Skills:
Intermediate Troubleshooting: Enhanced skills for addressing more complex technical problems.
Product Installation: Ability to guide customers through product installation and setup.
Detailed Documentation: Improved capability to document support interactions and resolutions.
Collaboration: Skills to work effectively with other teams and departments.
Root Cause Analysis: Basic skills in identifying the underlying causes of recurring issues.
Knowledge Management: Ability to update and maintain internal support documentation.
Technical Training: Experience in assisting with training for new support specialists.
Customer Communication: Enhanced ability to keep customers informed on issue resolution.
Language: Fluency in both Arabic and English is mandatory.
If you think that you have the needed requirements click on the apply button to join us and be the difference. If making a difference matters to you, then you matter to us.
To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
Wolters Kluwer (EURONEXT: WKL) is a global leader in information, software solutions and services for professionals in healthcare; tax and accounting; financial and corporate compliance; legal and regulatory; corporate performance and ESG. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with technology and services. Wolters Kluwer reported 2025 annual revenues of €6.1 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,100 people worldwide. Equal Opportunity Employer To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences. We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases. Beware of Recruitment Fraud! 🔒 Scammers may pose as Wolters Kluwer, offering fake job opportunities and requesting personal info or payments. Protect yourself: - Apply only via our secure Workday hub on our Careers page. - Our recruiters never ask for banking info or payments. - We don't use public email accounts (e.g., Hotmail, Yahoo, Gmail). Report suspected fraud: [email protected]. If you've made a payment, contact local authorities. Read more here - https://careers.wolterskluwer.com/en/recruitment-fraud-alert
Offices: Zuidpoolsingel 2, Alphen aan den Rijn, 2400 BA, NL · 2001 Market St, Philadelphia, PA 19103, US · 130 Turner St, Waltham, MA 02453, US · 16522 Hunters Green Pkwy, Hagerstown, MD 21740, US · 9111 E Douglas Ave, Wichita, KS 67207, US
There are currently 342 open customer service & support positions in Riyadh, Saudi Arabia listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Marriott International Hotels, Inc., Accor, R&B Fashion, DAR ENGINEERING, Hilton, among others. Browse the listings above to see every active employer.
Yes — 38 of the 342 open customer service & support positions offer remote or hybrid work (6 remote, 32 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
