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Skills: Visa Processing, Document Auditing, Appointment Scheduling, Data Entry, Communication
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Full-time
bachelor degree
Ongoing Learning And Development, Recognition Programs
Posted 15d ago
Apply by Jul 29
~40 hrs/week
Responsibilities
Manage end-to-end visa application processes for tourism and business travel, including e-visas and embassy appointments. Audit client documentation for accuracy and represent the company during physical embassy visits.
Requirements
Requires a Bachelor's degree in Tourism Management or a related field with intermediate English proficiency. Candidates must possess strong organizational skills, attention to detail, and professional communication abilities.
Full job description
About the company:
At Almosafer Travel & Tourism Co, we’re not just part of the travel industry, we’re helping shape its future.
As Saudi Arabia’s leading travel company, we serve millions across every segment of the travel and tourism ecosystem.
Rooted in our name “Almosafer,” meaning the traveler, we strive to make every journey seamless, personal, and purposeful. Our diverse platforms and services are built to deliver enriching experiences that reflect the spirit of Saudi Arabia and the wider region.
We’re united by a bold vision:
To be the undisputed leader in travel services, fostering lasting connections and setting new benchmarks for excellence in the Kingdom and beyond.
Our team across Saudi Arabia and the wider region blends deep cultural understanding with forward-thinking innovation, shaping a new standard for travel in the region.
About the Role:
We are seeking a highly organized and detail-oriented Visa Officer to support seamless travel experiences for our clients. The successful candidate will manage end-to-end visa application processes for both tourism and business travel, ensuring full compliance with embassy requirements and regulations. The ideal candidate will possess excellent communication skills, strong attention to detail, and the ability to efficiently manage visa applications through both online portals and in-person embassy or visa center procedures.
Responsibilities:
Visa Processing: Manage tourism and business visa requests in the system, and apply for e-visas.
File Verification: Audit client documentation to guarantee 100% accuracy and completeness.
Appointment Management: Schedule visa appointments directly through embassy websites and application portals.
Field Operations: Represent the company during embassy visits for Schengen appointments and related business needs.
Communication: Respond promptly to stakeholder and client inquiries via email and WhatsApp groups.
Reporting: Provide regular reports to the direct manager.
Profile requirements:
Bachelor's degree in Tourism Management or a related field.
Fast and accurate data entry.
Strong attention to detail and organizational skills.
Excellent communication, interpersonal, and presentation skills.
Emotional intelligence and professional body language.
Strong problem-solving and time management abilities.
Intermediate level of English or above (spoken and written).
Being you @ Almosafer:
At Almosafer, our teams work with purpose, clarity, and a shared commitment to doing things the right way. Whether you're building platforms, supporting travelers, or shaping strategy, your work connects to something bigger. Across functions and locations, we value accountability, trust, and collaboration - and we create the structure and space for you to contribute meaningfully from day one.
Here, you will find:
A purpose-led workplace where your ideas can create real impact
Ongoing learning and development to help you grow with intention
Recognition that celebrates your wins, both big and small
A community built on trust, curiosity, and shared momentum
No matter where your journey started, at Almosafer, you will find space to grow, connect, and contribute meaningfully.
Related keywords
Visa AgentTourism ManagementE-visasSchengen VisaEmbassy RelationsTravel IndustryDocument VerificationClient RelationsTravel ServicesSaudi Arabia
Almosafer Travel & Tourism Co.
Saudi Arabia’s Leading Travel Company
Almosafer is Saudi Arabia’s leading travel and tourism powerhouse, elevating the experience for travellers to, from, and within the Kingdom, the region, and beyond. As a national champion for tourism, the company supports Saudi Arabia’s vision by serving key verticals across the ecosystem.
Almosafer delivers customer-centric products and services through a proprietary, holistic platform built on the foundations of data, technology, and scalability. By leveraging AI-driven innovation, Almosafer enhances the traveller journey while ensuring operational excellence at scale.
Specialised businesses operating under the Almosafer Travel & Tourism Co. umbrella:
#Almosafer (Consumer travel)
#AlmosaferBusiness (Corporate & government
@Almosafer Activities (KSA activities marketplace)
@DiscoverSaudiDMC (KSA destination management)
@Mawasim (Hajj & Umrah)
Almosafer Company for Travel and Tourism
CR: 1010363465
Unified National Number: 7001766166
Category: General Travel and Tourism Services
How many Customer Service & Support jobs are open in Riyadh, Saudi Arabia right now?
There are currently 342 open customer service & support positions in Riyadh, Saudi Arabia listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Riyadh, Saudi Arabia?
Companies currently hiring include Marriott International Hotels, Inc., Accor, R&B Fashion, DAR ENGINEERING, Hilton, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Riyadh, Saudi Arabia?
Yes — 38 of the 342 open customer service & support positions offer remote or hybrid work (6 remote, 32 hybrid).
How do I apply for Customer Service & Support jobs in Riyadh, Saudi Arabia?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.