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webook.com logowebook.com

Event Operations Excellence Manager

Riyadh, Riyadh Region, Saudi Arabia · On-site

Senior$5M raised

Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average? If yes, then thi…

Skills: People Management, Analytical Thinking, Financial Thinking, Strategic Thinking, Stakeholder Engagement

webook.com logo

Event Operations Excellence Manager

webook.com

Riyadh, Riyadh Region, Saudi Arabia • On-site

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Senior

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  • Full-time
  • bachelor degree, professional certificate, postgraduate degree
  • Posted 9d ago
  • ~40 hrs/week

Responsibilities

The manager will establish and maintain project management methodologies and governance frameworks to drive excellence in project and portfolio delivery. They will oversee resource allocation, monitor KPIs, and act as a key liaison between event operations and other company departments.

Requirements

Candidates must have a bachelor's degree and a PMP certification, with 3-7+ years of experience in project management and at least 2 years in a PMO leadership role. Proficiency in tools like MS Project, Jira, and Power BI is required.

Full job description

Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?

If yes, then this is the job you're looking for ,webook.com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales.

Role Overview

We are seeking an experienced and strategic Event Operations Excellence Manager for our event operations project Management Office and to drive excellence in project, program, and portfolio delivery. The Event Operations Excellence Manager will be responsible for governance, reporting, resource optimization, and ensuring alignment of all projects with organizational objectives between all the departments. This role requires strong leadership, analytical, and stakeholder management skills to embed best practices and enhance business value through effective project management.

Key Responsibilities
  • Establish, implement, and maintain project management methodologies, standards, and governance frameworks.
  • Oversee the planning, execution, and delivery of projects, ensuring alignment with organizational strategy.
  • Develop and manage portfolio dashboards, KPIs, and executive-level reporting.
  • Monitor project performance, risks, issues, and dependencies, providing actionable insights.
  • Drive prioritization of projects to maximize ROI and strategic impact.
  • Manage resource allocation and capacity planning across multiple projects.
  • Ensure compliance with PMO processes, templates, and documentation standards.
  • Lead lessons-learned initiatives and continuous improvement of PMO functions.
  • Support event operations team to increase organizational visibility on all the updates.
  • Act as a key liaison between the event operations department and all the other departments in our company.

Education:

  • Bachelor’s degree in Business Administration, Project Management, Information Technology, Engineering, or related field (required).
  • Master’s degree in Project Management, Business Administration (MBA), or related field (preferred).

Certifications (one or more required):

  • PMP® (Project Management Professional) – PMI (Required)
  • PgMP® (Program Management Professional) or PfMP® (Portfolio Management Professional) (preferred)
  • Agile certifications (PMI-ACP®, SAFe, CSM, or PSM) (A Plus)
  • ITIL® Foundation or COBIT® (desirable for governance and service integration)

Experience:

  • 3 – 7+ years in project/program management with at least 2 years in a PMO leadership or managerial role.
  • Proven track record of establishing or maturing PMOs in complex organizations.
  • Strong experience in portfolio management, governance, and executive reporting.
  • Familiarity with project management tools (MS Project, Jira, Clarity PPM, Smartsheet, Power BI).

Key Skills

  • People management skills.
  • Strong analytical, financial, and strategic thinking abilities.
  • Exceptional communication and stakeholder engagement skills.
  • Ability to influence senior leadership and drive organizational change.
  • Strong problem-solving capabilities.

Related keywords

PMPPgMPPfMPAgilePMI-ACPSAFeCSMPSMITILCOBITMS ProjectJiraClarity PPMSmartsheetPower BIPMO

About webook.com

LinkedInVisit site

We're All About FUN | webook.com is a next-gen digital platform & marketplace for sports, entertainment and tourism.

Industry
Entertainment Providers
Company size
51-200 employees
Founded
2012
Headquarters
Riyadh, Riyadh
LinkedIn followers
92,253
Total funding
$5M

webook.com is an all-in one exciting social engagement platform for booking experiences and online event tickets for the most interesting events & activities. As firm believers in innovative simplicity, we passionately dedicated webook.com to making fun easy, highly customizable and 100% headache free! Our vision is to be an all-encompassing platform that meets the needs of the next generation. webook.com is designed to be the ultimate fun companion to discover the best events, activities and experiences around you. With webook.com, you can build blocks for creating fun communities, connect with people, try new things and take your activities to the next level. More than just " fun things to do", with webook.com, you can plan sports and entertainment activities and events, Join groups and classes, buy tickets, book coaches, trainers, venues, and much more as easy as click, tap and go.

Offices: Riyadh, Riyadh, SA

experiencesticketingonline salesdigital transformationbookingactivitieseventseventmanagementsportstourism
View all jobs at webook.com

About webook.com

LinkedInVisit site

We're All About FUN | webook.com is a next-gen digital platform & marketplace for sports, entertainment and tourism.

Industry
Entertainment Providers
Company size
51-200 employees
Founded
2012
Headquarters
Riyadh, Riyadh
LinkedIn followers
92,253
Total funding
$5M

webook.com is an all-in one exciting social engagement platform for booking experiences and online event tickets for the most interesting events & activities. As firm believers in innovative simplicity, we passionately dedicated webook.com to making fun easy, highly customizable and 100% headache free! Our vision is to be an all-encompassing platform that meets the needs of the next generation. webook.com is designed to be the ultimate fun companion to discover the best events, activities and experiences around you. With webook.com, you can build blocks for creating fun communities, connect with people, try new things and take your activities to the next level. More than just " fun things to do", with webook.com, you can plan sports and entertainment activities and events, Join groups and classes, buy tickets, book coaches, trainers, venues, and much more as easy as click, tap and go.

Offices: Riyadh, Riyadh, SA

experiencesticketingonline salesdigital transformationbookingactivitieseventseventmanagementsportstourism
View all jobs at webook.com

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