Customer Service & Support Jobs in Reno, NV (Now Hiring) — 1,090 open — Page 55

Description

Work Happy. Be Happy. Be You.

Our food isn't the only thing that should bring you joy. Whether you're mastering customer service as a Guest Service Cashier or preparing delicious meals in the kitchen, we're here to support your learning and personal growth. When you're part of Jack's crew, you're part of the family.

POSITION SUMMARY: As a crew member, you will prepare and serve our guests. In this role, you will help maintain high-quality products by adhering to our safety and quality standards.

Job Functions:

• Greet all guests enthusiastically when they enter the restaurant.
• Maintain a positive attitude and have fun at all times.
• Strive to exceed guest expectations.
• Follow recipes and preparation guidelines meticulously.
• Be a cooperative team player, fostering respectful working relationships with management and fellow team members.
• Act as an ambassador for Jack in the Box.
• Monitor product quality and take necessary actions to maintain it.
• Clean, organize, and restock all stations.
• Clean utensils, equipment, walls, and floors as needed.
• Ensure personal appearance meets company standards and maintain professionalism at all times.
• Recognize and adhere to all sanitation, safety, and security policies and procedures to provide a safe environment for everyone.
• Perform other tasks as directed by management.

At Jack in the Box, we bring flavor to peoples’ lives. This means we highly value the diversity, and flavor, our employees bring to the table.

Requirements

Physical Requirements:

• May be required to reach, bend, stoop, climb, and/or lift up to 50 pounds.
• May be required to operate/access equipment at standard heights while walking or standing during entire shift.
• Hazards include, but are not limited to, slipping, tripping, burns, cuts, abrasions, and falls.
• Must be willing to work a variety of shifts, sometimes exceeding eight hours, based on operating hours.
• Must be able to work weekends and holidays.

POSITION COMPETENCIES:

Organization

• Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Dealing with Ambiguity - Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
• Functional/Technical Skills - Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.
• Learning on the Fly - Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Position

• Listening - Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees.
• Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers.
• Time Management - Uses his/her time effectively and efficiently; values time; concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities.

REASONABLE ACCOMMODATION:

Applicants with disabilities may be entitled to reasonable accommodation under federal, state, and local laws. Jack in the Box is committed to providing reasonable accommodation for qualified individuals with disabilities, as well as for those with certain religious beliefs or observances. This ensures that they have equal opportunities and can perform the essential functions of their jobs. If you need assistance completing this application or require help participating in the application process, please inform the company's personnel representative.

Benefits:

• Medical, & 401k for eligible employees
• PTO (including vacation, & holiday)
• Flexible Schedules
• Medical Insurance
• FREE DAILY MEAL
• Promotional Opportunities

Make a competitive wage between $12.00 - $19.00.

Jack in the Box is proud to carefully select talented individuals and bring them together to create amazing flavors. We value the diversity our employees contribute and the unique perspectives they add to our team. Our employment decisions and rewards are based on job responsibilities, business needs, and individual performance merit. We do not consider age, gender, race, religious affiliation, Veteran status, sex, gender identity, sexual orientation, disability, or any other protected category recognized by applicable federal, state, or local laws.