Pune, Maharashtra, India · Remote OK
We are seeking a highly motivated and customer-focused Copilot & Business Applications Support Analyst (L1/L2) to provide operational, functional, and technical support for Microsoft Copilot for Microsoft 365, Power Plat…
Skills: Microsoft Copilot, Power Platform, Power Apps, Power Automate, Power BI
Pune, Maharashtra, India · On-site
Associate Deal Desk Specialist Shift Timing:- 6:30 AM to 3:30 PM Role Summary The Associate Deal Desk Specialist focuses on processing customer transactions efficiently, with high data entry accuracy, supporting sales an…
Skills: Data Entry, Customer Support, Case Management, Time Management, Written Communication
Pune, Maharashtra, India · On-site
Etraveli Group is a leading global flight technology provider, specializing in flight sales and offering flight content delivery and fintech products. We are here to solve complexity, by connecting millions of flights an…
Skills: Amadeus, Sabre, Airline Ticketing, EMD Fulfillment, Fare Rule Interpretation
Pune, Maharashtra, India · On-site
Key Responsibilities: 1. Order Processing & General Customer Inquiries Process and verify customer orders to ensure accuracy and timely fulfillment. Address inquiries related to orders not received, including investigati…
Skills: Order Processing, Customer Relationship Management, Multilingual Support, Problem Solving, Communication Skills
Pune, Maharashtra, India · Hybrid
Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workfo…
Skills: Project Management, Customer Management, Account Support Management, Cross-functional Collaboration, Relationship Management
Pune, Maharashtra, India · On-site
Perform the following under the guidance/direction of Supervisor/Manager • With help of Supervisor/ Manager, Identify the customers for protentional Business • Collect the documents from Customers and validate as per the…
Skills: Customer Acquisition, Document Validation, Loan Disbursement, Cross-selling, Vendor Management
Pune, Maharashtra, India · Hybrid
Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workfo…
Skills: Project Management, Customer Management, Account Support Management, Cross-functional Collaboration, Interpersonal Communication
Pune, Maharashtra, India · On-site
Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Heal…
Skills: Voice and Accent Training, Soft Skills Training, Sales Coaching, Consultative Selling, Training Needs Analysis
Pune, Maharashtra, India · On-site
This role will support the Workplace Support Service IT team to drive consistent IT service delivery and supplier performance. You will be required to lead & participate in onsite, face-to-face or virtual engagement with…
Skills: Site IT Support, IT Infrastructure, IT Business Partnering, Stakeholder Management, Supplier Performance Management
Pune, Maharashtra, India · On-site
About the company SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs o…
Skills: People Management, Planning & Organizing, Customer Orientation, Relationship Management, Result Orientation
Pune, Maharashtra, India · On-site
Perform the following under the guidance/direction of Supervisor/Manager • With help of Supervisor/ Manager, Identify the customers for protentional Business • Collect the documents from Customers and validate as per the…
Skills: Customer Acquisition, Document Validation, Loan Disbursement, Cross-selling, Vendor Management
Pune, Maharashtra, India · Remote OK
Must have Technical:- • Good understanding of Control-M Architecture and Agent/Server Communication • Good knowledge on Control-M tool to manage batch jobs, familiarity with feates and usage of tool • Basic Unix • ITIL k…
Skills: Control-M, Unix, ITIL, MS SQL, Oracle
Pune, Maharashtra, India · Remote OK
Why Us NewRocket is the AI-first Elite ServiceNow Partner that activates real value on the Now Platform. As a trusted advisor to enterprise leaders, we combine industry expertise, human-centered design, and enterprise-gr…
Skills: ServiceNow HRSD, ServiceNow CSM, Business Analysis, Requirement Documentation, User Stories
Pune, Maharashtra, India · On-site
Job Purpose and Impact The Vessel Operator is responsible for the end-to-end post-fixture freight execution process, from pre-fixture planning through to voyage completion. This role serves as the primary point of contac…
Skills: Freight Execution, Voyage Planning, Laytime Calculation, Demurrage and Despatch, Vessel Performance Monitoring
Pune, Maharashtra, India · On-site
Essential Duties and Responsibilities Accountability #1: Customer (Internal / External Stakeholders) Manufacturing of Hose Assembly in-line with the specification received. Preparing the report of material consumption & …
Skills: Hose Assembly Manufacturing, Inventory Management, Customer Relationship Management, Process Improvement, Machinery Maintenance
Pune, Maharashtra, India · On-site
Job Purpose and Impact The Vessel Operator is responsible for the end-to-end post-fixture freight execution process, from pre-fixture planning through to voyage completion. This role serves as the primary point of contac…
Skills: Freight Execution, Voyage Planning, Laytime Calculation, Demurrage and Despatch, Vessel Performance Monitoring
Pune, Maharashtra, India · Remote OK
About Energy Exemplar In an era where the world is rapidly advancing towards a cleaner future through decarbonization, Energy Exemplar’s mission lies in ‘Empowering Transformative Energy Decisions’. Founded in 1999 in Ad…
Skills: Technical Support, Power Market Analysis, SaaS Troubleshooting, Electrical Engineering, Python
Pune, Maharashtra, India · On-site
Associate Deal Desk Specialist Role Summary The Associate Deal Desk Specialist focuses on processing customer transactions efficiently, with high data entry accuracy, supporting sales and treasury partners ensuring a pro…
Skills: Data Entry, Customer Support, Case Management, Transaction Processing, Time Management
Pune, Maharashtra, India · On-site
Associate Deal Desk Specialist Role Summary The Associate Deal Desk Specialist focuses on processing customer transactions efficiently, with high data entry accuracy, supporting sales and treasury partners ensuring a pro…
Skills: Data Entry, Customer Support, Case Management, Time Management, Written Communication
Pune, Maharashtra, India · Hybrid
Associate Deal Desk Specialist Shift Timing:- 5:30 PM to 2:30 AM Role Summary The Associate Deal Desk Specialist focuses on processing customer transactions efficiently, with high data entry accuracy, supporting sales an…
Skills: Data Entry, Customer Support, Case Management, Transaction Processing, Written Communication
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Provide L1/L2 operational and technical support for Microsoft Copilot, Power Platform, and internal business applications. Responsible for troubleshooting incidents, managing user access, and ensuring a seamless user experience across the enterprise landscape.
Requires 3-8 years of experience in application or production support with expertise in Microsoft 365 and Power Platform. Preferred certifications include MS-900, PL-900, PL-200, or Copilot for Microsoft 365 applied skills.
We are seeking a highly motivated and customer-focused Copilot & Business Applications Support Analyst (L1/L2) to provide operational, functional, and technical support for Microsoft Copilot for Microsoft 365, Power Platform solutions, and internal business applications.
The role will serve as the first and second line of support for users experiencing issues related to application access, performance, functionality, reporting, integrations, workflows, and Copilot capabilities. The analyst will be responsible for troubleshooting incidents, fulfilling service requests, managing user access, supporting business applications, and ensuring a seamless user experience across the enterprise technology landscape.
We are ‘experience-led everything’ — harnessing the power of technology, creativity, and insight to deliver impact.
Zensar stands out as a premier technology consulting and services company, embracing an ‘experience-led everything’ philosophy. We are creators, thinkers, and problem solvers passionate about designing digital experiences that are engineered into scale-ready products, services, and solutions to deliver superior engagement to high-growth companies. This full lifecycle capability – from experience to engineering to engagement – is what makes us unique. This integrated approach also means that we harness the power of technology, creativity, and insight to deliver impact — ensuring our work focuses not just on technology but also on the people who use it. Part of the $4.4 billion RPG Group, Zensar is headquartered in Pune, India. Our 10,000+ employees work across 30+ locations worldwide, including Seattle, Princeton, Cape Town, London, Singapore, and Mexico City. As an organization, we are diverse and multi-dimensional and unite across geographies and skill sets to deliver products and services that are value-driven, environmentally conscious, and human-centered. To know more, visit us at www.zensar.com.
Offices: Zensar Knowledge Park, Kharadi, Plot # 4, MIDC, Pune, Maharashtra 411014, IN · 2107 N 1st St, Suite 100, San Jose, California 95131, US · Ground Floor, South Side, 100 Brook Drive, Green Park, Reading RG2 6UJ, GB · Block D, Homestead Office Park, 37 Homestead Lane, Cnr. 12th Avenue and Homestead Avenue, Rivonia, Sandton 2128, ZA · RMZ Ecoworld Infrastructure Pvt Ltd, Bengaluru, IN
There are currently 310 open customer service & support positions in Pune, India listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Kotak Mahindra Bank, Marriott International Hotels, Inc., EXL, Titan Company Limited, UKG, among others. Browse the listings above to see every active employer.
Yes — 75 of the 310 open customer service & support positions offer remote or hybrid work (11 remote, 64 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
