Responsibilities Responsible in resolving technical issues and providing support to stakeholders Support the launches of products and features, working with both business op and engineering to gather requirements, config…
Skills: Technical Support, SDLC, Mobile Hardware Debugging, Mobile Software Debugging, iOS
Teleperformance
Anti-Money-Laundering (AML) - Russian - KL
Petaling Jaya, Selangor, Malaysia · On-site
Entry level
Overview AML Analyst is responsible in analyzing potentially fraudulent transactions. You will monitor assigned profiles and review underlying data to assess and recommend as necessary. Qualifications Job Requirements: L…
Skills: Anti-Money Laundering, Know Your Client, Due Diligence, Transaction Monitoring, Case Investigation
About Veralto: Veralto launched in October 2023, is a $5 billion global leader in essential technologies with a bold vision for creating enduring positive impact for the world. Our operating companies are building on a l…
Skills: Service Scheduling, Planning, Multitasking, Communication, Stakeholder Coordination
Position Title – Technical Support Engineer Company Name - Hach Malaysia (100% subsidiary of Veralto) Job Location – Selangor, Malaysia About Veralto: Veralto launched in October 2023, is a $5 billion global leader in es…
Skills: Technical Support, Water Quality Analysis, Chemical Testing, Sensing Technologies, Troubleshooting
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society…
Skills: SharePoint Online, SharePoint On-Prem, Microsoft 365, OneDrive, Site Collection Administration
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society…
Skills: M365, Exchange Online, Microsoft Purview, Defender for Office 365, Enterprise Vault
About Veralto: Veralto launched in October 2023, is a $5 billion global leader in essential technologies with a bold vision for creating enduring positive impact for the world. Our operating companies are building on a l…
Position Title – Technical Support Engineer Company Name - Hach Malaysia (100% subsidiary of Veralto) Job Location – Selangor, Malaysia About Veralto: Veralto launched in October 2023, is a $5 billion global leader in es…
Skills: Technical Support, Water Quality Analysis, Chemical Testing, Sensing Technologies, Troubleshooting
DESCRIPTION To maintain a high standard of food presentation service and hygiene to patients and visitors JOB DESCRIPTION Process new diet orders or diet changes as required and update accordingly Assist patients in maki…
Skills: Food Presentation, Hygiene Standards, Dietary Menu Management, Customer Service, Interpersonal Communication
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society…
Skills: MS Teams Administration, Zoom Administration, Direct Routing, Enterprise Voice, IP Telephony
Join HIMA Group – Innovate with purpose. Grow with technology. HIMA Group is a globally independent provider of safety-related automation solutions for the process and rail industries, protecting people, assets, and the …
Skills: Microsoft 365 administration, IT support, Microsoft Intune, Exchange, SharePoint
Claim Analyst Job Description Claim Analyst II - (Global Business Services) Your Job You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, an…
Skills: Claims Processing, Financial Analysis, Internal Controls, SAP, Microsoft Office
Order Management Representative (Mandarin speaker)
Petaling Jaya, Selangor, Malaysia · On-site
Entry level$582M raised
Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with our customers, we deliver food innovations, craft inspired fragrances and develop beauty and…
Skills: Order management, Customer service, Mandarin, SAP, Supply chain management
Underwriting Associate, Financial Lines and Liability
Petaling Jaya, Selangor, Malaysia · On-site
Entry level$886M raised
Primary DetailsTime Type: Full time Worker Type: Employee The purpose of this role is to support underwriters in assessing and managing insurance risks, handling inquiries, compiling underwriting data, liaising with inte…
Skills: Analytical Thinking, Backlog Management, Business Management, Communication, Critical Thinking
Order Management Representative (Mandarin speaker)
Petaling Jaya, Selangor, Malaysia · On-site
Mid level$582M raised
Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with our customers, we deliver food innovations, craft inspired fragrances and develop beauty and…
Skills: Order Processing, Customer Care, Mandarin Proficiency, SAP, Order Management
Tec D (Malaysia) Sdn. Bhd.
Billing Analyst (AP)
Petaling Jaya, Selangor, Malaysia · On-site
Mid level
Job Purpose: Be part of the Billing Operations team in our Financial Shared Services Centre and ensure timely completion of customer invoice processing, generating and sending invoices to customers, customer billing quer…
Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with our customers, we deliver food innovations, craft inspired fragrances and develop beauty and…
Skills: Procurement, SAP, SRM, Japanese language, English language
Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with our customers, we deliver food innovations, craft inspired fragrances and develop beauty and…
Skills: Procurement, Korean language, English language, SAP, SRM
Marriott International Hotels, Inc.
Food & Beverage Service Expert
Petaling Jaya, Selangor, Malaysia · On-site
Entry level
POSITION SUMMARY Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks …
Skills: Guest Service, Table Setting, Communication, Cleaning, Menu Management
Brief Job Description: UPS Engineer: An exciting opportunity to become fully trained and qualified on Vertiv UPS Systems. You will be primarily responsible for startups, maintenance, and emergency repairs for UPS, batter…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
Posted 28d ago
~40 hrs/week
Responsibilities
The role involves resolving complex technical issues and supporting the launch of products and features through requirement gathering and testing. It also requires providing leadership during incident calls and collaborating with engineering teams to improve product stability and scalability.
Requirements
Candidates must have at least 2 years of experience in 24/7 support or operations and a strong understanding of the SDLC. Proficiency in mobile operating systems (iOS, Android) and fluency in both English and Malay are required.
Full job description
Responsibilities
Responsible in resolving technical issues and providing support to stakeholders
Support the launches of products and features, working with both business op and engineering to gather requirements, configurations setup and testing for related products.
Responsible for helping to improve reliability, stability and scalability challenges with other engineering teams.
Resolve technical issues that cannot be resolved through normal operations and maintenance procedures.
Support the launches of products and features, working with both business op and engineering to gather requirements, configurations.
Provide leadership on incident calls in order to drive issue resolution and limit impact to the user.
Collaborate with Engineering, Product Development, and Customer Service teams as required in order to drive long-term product improvements.
24/7 weekly rotating shifts (morning/evening/night) with two consecutive days off.
Support the development and delivery of training programs and support documentation to other departments on new operation, maintenance, and troubleshooting procedures.
Provide guidance to Engineering and Customer Service teams with the validation and deployment of new products and services to ensure trouble free application changes.
Provide expert on-site and remote support during major software upgrades.
Requirements
Must have at least 2 years experience related to support or operations (24x7 shift).
Must have been involved in supporting product / system / application launches and understanding high level SDLC.
Must have a strong understanding of support flows and procedures.
Must be familiar with working via online tools like Jira, Slack, Google Workspace, Web based email, etc.
Must know how to debug basic mobile hardware and software issues.
Must be fluent in both English and Malay.
Knowledge of customer service principles and practices.
Must be able to work independently and remotely.
Must be able to work well under pressure.
Knowledgeable in mobile operating systems (iOS, Android).
Excellent in problem solving and troubleshooting skills on mobile hardware and software.
At GXS, we're not just another bank. We're on a mission to make banking better for everyday consumers and small businesses. Better is a journey and we're here to stay the course.
How many Customer Service & Support jobs are open in Petaling Jaya, Malaysia right now?
There are currently 293 open customer service & support positions in Petaling Jaya, Malaysia listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Petaling Jaya, Malaysia?
Companies currently hiring include Marriott International Hotels, Inc., CIMB BANK BERHAD, DKSH, Grab, NTT DATA, Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Petaling Jaya, Malaysia?
Yes — 58 of the 293 open customer service & support positions offer remote or hybrid work (5 remote, 53 hybrid).
How do I apply for Customer Service & Support jobs in Petaling Jaya, Malaysia?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.