Pasadena, California, United States · On-site
Hi, we’re Stumptown. We’re a coffee company, and we source, roast, taste, package, sell, deliver, brew and serve what we firmly believe is the best coffee on the planet. We are progressive, open, and evolving but uncompr…
Skills: Espresso Preparation, Customer Service, Hospitality, POS System Operation, Cash Handling
Pasadena, California, United States · On-site
Title: Customer Care Advocate 2 Department: Customer Service Union: OPEIU 537 Grade: 5 Position Summary The Customer Care Advocate 2 provides customer service to participants, beneficiaries, union locals, and providers r…
Skills: Customer Service, Claims Processing, Benefit Administration, MS Office, Written Communication
Pasadena, California, United States · On-site
$100k–$120k/yr
The following description is not intended as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the discretion of adding or changing the duties of the po…
Skills: Technical Training Design, Curriculum Development, LMS Implementation, Skills Gap Analysis, Leadership
Pasadena, California, United States · On-site
$45/hr–$62/hr
Company Description OUR STORY: Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldl…
Skills: Pilates Instruction, Client Assessment, Program Development, Customer Service, Business Development
Pasadena, California, United States · On-site
$20/hr–$22/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whethe…
Skills: Customer Service, Beverage Preparation, Cash Handling, Interpersonal Skills, Teamwork
Pasadena, California, United States · On-site
JOB SUMMARY The Fitness Coach represents 24 Hour Fitness to members and clients by delivering a positive fitness experience and quality personal and small group training sessions leading to member retention and client ac…
Skills: Fitness Program Design, Personal Training, Small Group Training, Client Acquisition, Customer Service
Pasadena, California, United States · On-site
$26/hr–$28/hr
Overview When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast…
Skills: HVAC Maintenance, Plumbing, Electrical Repair, General Carpentry, Appliance Repair
Pasadena, California, United States · On-site
$18/hr–$18/hr
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honest…
Skills: Customer Service, Effective Communication, Grocery Bagging, Retail Operations, Safety Maintenance
Pasadena, California, United States · On-site
Security Officer $18.54/hour We help make your world a safer place. Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries and have …
Skills: Patrolling, Monitoring, Customer Service, Enforcement of Regulations, Vigilance
Pasadena, California, United States · On-site
We believe that a life of purpose has the power to transform the world. This isn't just a job - it's a chance to find your true purpose. We’re a full-service restaurant collection with locations from coast to coast…
Skills: Guest Greeting, Reservation Management, Waitlist Management, Phone Etiquette, Hospitality
Pasadena, California, United States · On-site
$25/hr–$29/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer Service, Cash Handling, Team Coordination, Task Delegation
Pasadena, California, United States · On-site
$20/hr–$22/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whethe…
Skills: Customer Service, Beverage Preparation, Cash Handling, Interpersonal Skills, Teamwork
Pasadena, California, United States · On-site
$20/hr–$22/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whethe…
Skills: Customer Service, Beverage Preparation, Cash Handling, Interpersonal Skills, Teamwork
Pasadena, California, United States · On-site
$25/hr–$29/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer Service, Cash Handling, Team Coordination, Oral Communication
Pasadena, California, United States · On-site
$25/hr–$29/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer Service, Cash Handling, Team Coordination, Task Delegation
Pasadena, California, United States · On-site
$20/hr–$22/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whethe…
Skills: Customer Service, Beverage Preparation, Cash Handling, Interpersonal Skills, Teamwork
Pasadena, California, United States · On-site
$25/hr–$29/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer Service, Cash Handling, Task Delegation, Oral Communication
Pasadena, California, United States · On-site
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Prescription Fulfillment, Patient Care, Inventory Management, Immunization Support, Customer Service
Pasadena, California, United States · On-site
Overview Opportunity: Banquet Server Set up banquet rooms and serve food and/or beverages in accordance with established guest service and sustainability standards. Your Growth Path Banquet Captain – Assistant Banquet Ma…
Skills: Food Service, Guest Service, Banquet Setup, Beverage Service, Complaint Resolution
Pasadena, California, United States · On-site
$134k–$250k/yr
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to …
Skills: Asset-Based Loans, Book Of Business, Client Relationship Building, Collateral Evaluation, Credit Processes
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Prepare high-quality espresso beverages and provide exceptional hospitality to customers. Maintain a clean store environment and accurately process transactions using the POS system.
Requires a passion for coffee, strong communication skills, and the ability to work early mornings, nights, and weekends. Must possess a valid health department license or certification as required by local law.
Hi, we’re Stumptown. We’re a coffee company, and we source, roast, taste, package, sell, deliver, brew and serve what we firmly believe is the best coffee on the planet. We are progressive, open, and evolving but uncompromising in our commitment to quality. We work hard, collaborate constantly and have fun every day. We pride ourselves on our passion for excellence, our spirit of generosity and on the long-term relationships we nurture as we guide our coffee from the good hands of our hardworking partners at origin into the cups of our customers. If you love coffee, people and getting things done, this just might be the place for you.
Many hands play an important role in Stumptown’s commitment to high-quality coffee. Our Baristas are entrusted with the responsibility of ensuring the quality of our coffee is actualized, as our partners at source intended, from bean to cup. Stumptown Baristas contribute to the success of their café by consistently providing exceptional hospitality, and quality beverages and products. Baristas are expected to pursue the growth of their coffee knowledge and develop a passion for the craft. When we are operating at our best, every barista models the Stumptown values of continuous growth, best-in-class hospitality, and quality in all things.
Prepare espresso beverages for customers, meeting Stumptown’s quality standards.
Deliver an exceptional customer experience; Proactively engage with customers to understand and meet their needs – go the extra mile to make their day with a perfect cup of coffee.
Develop a thorough understanding of our coffees, teas, foods, merchandise, and promotions to drive sales, and service and have knowledgeable conversations with customers.
Maintain a clean and organized environment for customers and coworkers in all areas of the store.
Demonstrate willingness and openness to change and share your ideas on how to make your store even better.
Taste coffee, tea, and specialty beverages regularly to maintain familiarity with product and quality standards.
Accurately process transactions in the POS system and reconcile till.
Practice self-reflection and ask for feedback on performance; know and hone your personal strengths and opportunities for improvement.
Responsible for day-to-day activities that embrace sustainability and reduce the impact at your facility should be followed. Follow SOPs for minimizing waste, conserving energy, and limiting water usage, and share ideas on how to improve processes whenever possible.
Other duties as assigned.
None
Demonstrated passion and enthusiasm for coffee as well as a desire to educate others about our coffee.
Ability to deliver exceptional hospitality in a personal and professional manner
Strong attention to detail and a healthy respect for cleanliness and sanitation
Health department license or certification as required by state or local requirements.
Great communication skills both with employees and customers of all backgrounds
Open to feedback and constantly striving to improve
Ability to multi-task with ease
Early AMs, nights, weekends, and extreme reliability required
Stand and walk—must be able to stand for shifts and move about the café
Perform repetitive motion with the hands, wrists, and forearms to operate espresso machinery
Taste/Smell – the ability to detect and perceive the smell of coffee
Talk/hear – frequently communicates with customers
Carry weight, lift – lift up to 5 pounds frequently and up to 50 pounds occasionally
Work is performed at the café
Interfacing with the public
The work environment can be noisy
The target base compensation for this position is $19.07. Stumptown Coffee offers a comprehensive employee benefits program, including: medical, dental and vision insurance; Employee Assistance Program (EAP); Flex Spending Accounts; company-paid and supplemental Life Insurance, Accident, Hospital, Critical Illness and Long Term Disability insurance; Paid New Parent Leave; Short-Term Disability insurance or paid leave programs; 9 paid holidays (plus 1 personal holiday); vacation; sick leave benefits; and, paid HumansKind (Volunteer) hours. And – an amazing employee discount! Additionally, we offer a 401(k) savings plan which includes an employer match of 100% for the first 3% of earnings that you contribute plus 50% of the next 2% you contribute.
At Stumptown, we welcome diversity and celebrate that our communities include individuals from all backgrounds, identities, and walks of life. We strive every day to foster an environment of inclusion, diversity, equity, and accessibility that supports our employees, customers and communities. We know that embracing diversity makes us stronger, enriches our culture, and allows us to grow together. We encourage candidates with diverse backgrounds, identities, skills, and abilities to apply. If you require reasonable accommodation in completing the application, interview or assessment process, please direct your inquiries to a member of the People team at [email protected] or by calling (855) 711-3385. We are proud to be a B Corp and equal opportunity employer.
For over 50 years our goal has been to offer the best coffees & teas in the world, without compromise. We've learned that the secret to great coffee is the people who make it, and we apply the same care in selecting and preparing our teams as we do when crafting the perfect cup. Collectively, we foster a culture based on authenticity that inspires people to unleash their unique, personal passions and expertise toward achieving our vision and mission. It takes talent and dedication from hundreds of Peetniks to make a single cup of Peet's coffee. Our values guide us on this journey. Join us!
Offices: 1400 Park Avenue, Emeryville, CA 94608-3520, US
There are currently 390 open customer service & support positions in Pasadena, CA listed on Clera. New openings are added daily as companies post roles.
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