Paris, Ile-de-France, France · Hybrid
About Us Joining EOLEN means becoming part of an engineering and IT consulting firm a subsidiary of the GECI International Group with a presence in France and around the world. We operate in strategic sectors such as ene…
Skills: Genesys Administration, PowerShell Scripting, Unix/Linux Administration, Shell Scripting, Production Support
Paris, Ile-de-France, France · On-site
Description de l'entreprise A la fois promoteur & foncière, le Groupe Altarea est présent sur l’ensemble de la chaîne de valeur immobilière. Nos 2 000 collaboratrices et collaborateurs se mobilisent et innovent chaque jo…
Skills: Project Management, Customer Satisfaction Tracking, Data Analysis, Reporting, Stakeholder Management
Paris, Ile-de-France, France · On-site
Description de l'entreprise Le Novotel Paris Gare de Lyon, hôtel idéalement situé au pied de la Gare de Lyon, compte 252 chambres rénovées, 6 salons modulables et lumineux parfaitement équipés, un bar-restaurant moderne,…
Skills: Customer Service, Operational Coordination, Customer Loyalty, Market Research, Event Planning
Paris, Ile-de-France, France · Hybrid
YOOBIC is welcoming applications from individuals interested in joining our Customer Implementation team in our Paris office as an intern. As a team, our mission is to ensure YOOBIC clients are set up for success and max…
Skills: Project Management, Consulting, Customer Success, SaaS Technology, Client Relationship Management
Paris, Ile-de-France, France · On-site
Description de l'entreprise Petit Bateau est la marque qui accompagne toutes les générations depuis plus de 130 ans. " Liberté, Qualité, Durabilité " est le mot d'ordre porté par les 2800 collaborateurs qui œuvrent pour …
Skills: Sales Expertise, Customer Experience, Storytelling, Visual Merchandising, Inventory Management
Paris, Ile-de-France, France · On-site
Poste basé à Paris (centre) Rémunération : 2 400€ brut/mois + avantages Bienvenue au sein du Coolangatta Group, un groupe de lieux de vie réunissant 14 établissements et plus de 250 passionnés. Situé au cœur de Saint-Ger…
Skills: Mixology, Customer Service, Order Taking, Cash Handling, Inventory Management
Paris, Ile-de-France, France · On-site
<p><strong>À propos d’AZURREO</strong></p> <p>AZURREO est une société de services spécialisée dans les déploiements techniques, les infrastructures télécoms, les réseaux et les interventions terrain auprès de clients en …
Skills: Telecom Equipment Installation, Network Configuration, Fiber Optics, RJ45 Cabling, TCP/IP
Paris, Ile-de-France, France · On-site
En tant que réceptionniste de nuit, vous serez amené(e) à effectuer les missions suivantes : Effectuer les différentes opérations de caisse (facturation, encaissement, clôture) R&…
Skills: Cash Handling, Guest Relations, Reservation Management, Switchboard Operation, Hotel Security
Paris, Ile-de-France, France · Hybrid
Technicien Support Itinérant Terrain SAV – Informatique & Électronique Médicale (H/F) Zone d'intervention: Paris et le nord de la France Type de contrat: CDI Type de poste: Poste itinéra…
Skills: Medical Device Installation, Preventive Maintenance, Technical Troubleshooting, Microsoft Windows 10/11, Windows Server
Paris, Ile-de-France, France · Hybrid
Who are we? A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transm…
Skills: Customer Satisfaction Strategy, Complaint Management, Reputational Risk Management, Reporting, Cross-functional Collaboration
Paris, Ile-de-France, France · On-site
$26k–$27k/yr
Gardien d'immeubles - F/H ICF Habitat, filiale logement du groupe SNCF, est l’un des principaux opérateurs de logement en France avec près de 105 000 logements répartis sur l’ensemble du territoire, principalement au cœu…
Skills: Tenant Relations, Property Maintenance, Facility Management, Administrative Management, Conflict Resolution
Paris, Ile-de-France, France · Hybrid
Who are we? A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transm…
Skills: Customer Satisfaction Management, Complaint Resolution, Risk Management, Strategic Planning, Reporting
Paris, Ile-de-France, France · On-site
We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory’s design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtaposit…
Skills: Personal Selling, Customer Relationship Management, Client Experience, Product Knowledge, Visual Merchandising
Paris, Ile-de-France, France · On-site
Perfectly situated at 19 Avenue Kléber, The Peninsula sits in the heart of Paris within walking distance of some of the world’s most famous monuments, museums and luxury shopping districts. The Peninsula houses 200 luxur…
Skills: Guest Relations, Staff Supervision, Training, Problem Solving, Communication
Paris, Ile-de-France, France · On-site
À propos du poste et de la Haute Pâtisserie SSP recrute un hôte de vente, employé polyvalent de restauration pour notre boutique à l'enseigne partenaire Pierre Hermé. Pierre Hermé, l'excellence de la Haute Pâtisserie Fra…
Skills: Customer Service, Sales, Pastry Preparation, Food Safety, Hygiene Standards
Paris, Ile-de-France, France · Remote OK
Vous cherchez un environnement professionnel stimulant basé sur l'autonomie et la confiance ? Pennylane vous offre l'opportunité de grandir au sein d'une entreprise en pleine croissance. Ici, votre expertise contribuera …
Skills: Accounting, Client Onboarding, Training, Change Management, Project Management
Paris, Ile-de-France, France · On-site
$28k–$32k/yr
Job summary The Academic Services Specialist will work alongside the Academic Services Team providing support linked to the delivery of learning activities of the courses: he/she will assist students and academic staff i…
Skills: Student Support, Academic Planning, Database Management, Communication Skills, Organizational Skills
Paris, Ile-de-France, France · On-site
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our t…
Skills: Event Planning, Customer Service, Administrative Support, Sales Proposals, English Fluency
Paris, Ile-de-France, France · On-site
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our t…
Skills: Sales, Customer Relationship Management, Opera PMS, GDS, French Fluency
Paris, Ile-de-France, France · On-site
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our t…
Skills: Team Coordination, Luxury Service Standards, Customer Relationship Management, Organizational Skills, Staff Training
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The role involves administering, deploying, and maintaining critical Genesys contact center platforms for a major banking group. Key tasks include managing production environments, resolving complex incidents, and performing platform upgrades and maintenance.
Candidates must have proven experience managing Genesys platforms in production with strong skills in Windows and Unix/Linux administration. Proficiency in PowerShell and Shell scripting, along with the ability to work in high-availability environments, is required.
Joining EOLEN means becoming part of an engineering and IT consulting firm a subsidiary of the GECI International Group with a presence in France and around the world.
We operate in strategic sectors such as energy, banking, telecommunications, aerospace, and defense.
For one of our major clients, a leading French banking group, EOLEN is looking for a Genesys Expert to support the administration, operation, and maintenance of critical contact center platforms.
Administer, deploy, and maintain Genesys platforms
Ensure RUN activities and operational support of production environments
Troubleshoot and resolve complex incidents
Perform platform upgrades, patching, backup, and maintenance operations
Produce and maintain technical and operational documentation
Participate in continuous improvement and infrastructure evolution projects
Contribute to on-call support, morning checks, and out-of-hours interventions
Strong expertise in Genesys
Windows administration and PowerShell scripting
Unix/Linux administration and Shell scripting
Production support and infrastructure operations experience
Ability to work in critical, high-availability environments
English reading and writing skills
Proven experience managing and supporting Genesys platforms in production
Strong troubleshooting and problem-solving capabilities
Autonomous, proactive, and service-oriented mindsetinternationaux.
Smart Solutions for a Smart World
“Smart Solutions for a Smart World” Le Groupe GECI International est spécialisé dans le Conseil en Technologies et dans la Transformation Digitale. Avec sa plateforme de solutions et produits en Cybersécurité et son expertise en Mobilités, il intègre les meilleures innovations du marché au bénéfice de ses clients, grands-comptes, PME et start-up. Doté d’un réseau d'entreprises partenaires et de compétences à l'échelle mondiale, GECI International se positionne, avec agilité, sur toute la chaine de valeur des projets (conseil, intégration, infogérance et formation) et s’engage dans la conception de solutions et de services intelligents. Le Groupe GECI International est coté sur le marché réglementé d'Euronext Paris - compartiment C - et fait partie des indices CAC Small et CAC Technology. GECI International est éligible au « SRD long-seulement ». Code ISIN (action) : FR0000079634 – GECP / Code ISIN (BSAR A) : FR0013266764 - GECBT
Offices: 37-39, Rue Boissière, Paris, Île-de-France 75116, FR
There are currently 1,038 open customer service & support positions in Paris, France listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Accor, Marriott International Hotels, Inc., SMCP – Sandro, Maje, Claudie Pierlot, Fursac, Buccellati, Marsh McLennan, among others. Browse the listings above to see every active employer.
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