New Berlin, Wisconsin, United States · On-site
Job Summary: Acrisure is seeking an Account Manager to join our growing team. The Account Manager is the primary day-to-day contact for all service needs for both external and internal customers. They are accountable for…
Skills: Client Services, Insurance Processing, Customer Experience, Account Management, Renewal Management
Green Bay, Wisconsin, United States · On-site
$60k–$70k/yr
Location Zip Code: 53151 Job Family: Operations Manager We are seeking a hard-working, innovative, detail-oriented, and creative team player to join our Aptive team! This is a full-time Operations Manager position locate…
Skills: Operations Management, Customer Retention, Employee Retention, Labor Utilization, Inventory Management
New Berlin, Wisconsin, United States · On-site
Food. Service. Film. Fun! Marcus Theatres: where talented people find limitless opportunities! Join the Marcus Theatres Leadership Team and learn how we have redefined the movie going experience! As an Assistant Manager …
Skills: Leadership, Communication Skills, Coaching, Guest Service, Staff Supervision
New Berlin, Wisconsin, United States · On-site
Food. Service. Film. Fun! Marcus Theatres: where talented people find limitless opportunities! Join the Marcus Theatres Leadership Team and learn how we have redefined the movie going experience! As an Assistant Manager …
Skills: Leadership, Guest Service, Staff Coaching, Supervision, Hiring
New Berlin, Wisconsin, United States · On-site
Food. Service. Film. Fun! Marcus Theatres: where talented people find limitless opportunities! Join the Marcus Theatres Leadership Team and learn how we have redefined the movie going experience! As an Assistant Manager …
Skills: Leadership, Guest Service, Staff Coaching, Supervision, Hiring
New Berlin, Wisconsin, United States · On-site
Food. Service. Film. Fun! Marcus Theatres: where talented people find limitless opportunities! Join the Marcus Theatres Leadership Team and learn how we have redefined the movie going experience! As an Assistant Manager …
Skills: Leadership, Communication Skills, Coaching, Guest Service, Staff Supervision
New Berlin, Wisconsin, United States · On-site
Food. Service. Film. Fun! Marcus Theatres: where talented people find limitless opportunities! Join the Marcus Theatres Leadership Team and learn how we have redefined the movie going experience! As an Assistant Manager …
Skills: Guest Service, Coaching, Supervision, Staff Motivation, Hiring
New Berlin, Wisconsin, United States · On-site
Food. Service. Film. Fun! Marcus Theatres: where talented people find limitless opportunities! Join the Marcus Theatres Leadership Team and learn how we have redefined the movie going experience! As an Assistant Manager …
Skills: Guest Service, Staff Supervision, Coaching, Team Leadership, Hiring
New Berlin, Wisconsin, United States · On-site
Who We Are Join the Alside team at Associated Materials, LLC, and be AMazing with us! At Alside, we combine our rich history in exterior building products since 1947 with an unwavering commitment to continuous improvemen…
Skills: P&L Management, Operational Leadership, Customer Service, Staff Training, Coaching
New Berlin, Wisconsin, United States · On-site
Who We Are Join the Alside team at Associated Materials, LLC, and be AMazing with us! At Alside, we combine our rich history in exterior building products since 1947 with an unwavering commitment to continuous improvemen…
Skills: P&L Management, Operational Leadership, Customer Service, Staff Training, Coaching
New Berlin, Wisconsin, United States · On-site
GENERAL PURPOSE: This position provides a visible presence at the Store entrances/exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers. The Specialist makes eye con…
Skills: Loss Prevention, Theft Mitigation, Fraud Detection, Customer Service, Conflict Resolution
New Berlin, Wisconsin, United States · On-site
GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, t…
Skills: Customer Service, Merchandising, Inventory Management, Cash Handling, Loss Prevention
New Berlin, Wisconsin, United States · On-site
GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, t…
Skills: Customer Service, Cash Handling, Merchandising, Inventory Management, Basic Mathematics
New Berlin, Wisconsin, United States · On-site
GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, t…
Skills: Customer Service, Cash Handling, Merchandising, Loss Prevention, Basic Mathematics
Milwaukee, Wisconsin, United States · On-site
16540 W Rogers Drive Milwaukee, Wisconsin 53151 Start Technician Position Summary The Seasonal Start Technician is responsible for delivering a 5-star customer experience to new customers by performing initial pest contr…
Skills: Pest Control, Customer Service, Chemical Application, Route Management, Record Keeping
New Berlin, Wisconsin, United States · On-site
Job Description About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier hu…
Skills: Client Services, Insurance Processing, Customer Experience, Account Management, Health & Life Insurance Licensing
Milwaukee, Wisconsin, United States · On-site
16540 W Rogers Drive Milwaukee, Wisconsin 53151 Additional Services Technician Position Summary The Additional Services Technician provides specialized pest control and home protection services, including termite treatme…
Skills: Pest Control, Termite Treatment, Mosquito Control, Insulation Installation, Exclusion Work
New Berlin, Wisconsin, United States · On-site
Job Description CSR ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! Imagine yourself with a job with flexible hours, competitive pay, a fun environment, did we mention flexibl…
Skills: Customer Service, Order Processing, Cash Handling, Food Preparation, Telephone Communication
New Berlin, Wisconsin, United States · On-site
Job Description ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyo…
Skills: Judgment, Mathematics, Multitasking, Inventory Control, Cash Control
New Berlin, Wisconsin, United States · On-site
Job Description ABOUT THE JOB Right now Domino's is looking for qualified drivers to staff stores in your area. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if tha…
Skills: Driving, Navigation, Customer Service, Cash Handling, Order Processing
New Berlin, Wisconsin, United States • On-site
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Acts as the primary day-to-day contact for clients, managing service deliverables and the renewal process. Coordinates team operations and coaches Account Associates to ensure high client retention and accurate insurance processing.
Requires a current Property & Casualty or Health & Life insurance license and at least 5 years of insurance industry experience. A high school diploma is required, though a bachelor's degree in business or a related field is preferred.
Acrisure is seeking an Account Manager to join our growing team. The Account Manager is the primary day-to-day contact for all service needs for both external and internal customers. They are accountable for facilitating team service deliverables and managing accurate, efficient, and effective responses. This role requires subject matter expertise in client services and coordination, accurate insurance processing and customer experience delivery.
Manages the overall team operations, client coordination, and customer service delivery. This includes coordinating, coaching, and prioritization assistance with Account Associates, as well as reviewing and managing the overall workload.
Leverage knowledge and expertise in client services, insurance processing and customer experience to develop, coach, and assist Account Associates and other team members.
Assists Producers and Account Executives with Client service commitments.
Ensures service standards are met, trends are identified, and process improvements are implemented on the team.
Functions as the day-to-day customer contact and focuses their time on trouble shooting issues and helping the client make well-informed decisions that position the client for success.
Manages the new business and renewal process, as well as oversees day to day client changes.
Accountable for client service delivery through: High and/or increased client retention, Rounding of accounts, Referrals and Uneventful renewals
Ensures pre-renewal information is sent out within service standard and follows up with clients for timely response on pre-renewal information, and insurance markets for a timely response of quotes.
Manages renewal marketing plan (if any) with Producers and Service Teams and ensures everyone on the team is aware of the plan, and the plan is executed. Creates accurate proposal/deliverable for the Producers and Service Teams to utilize at client renewal meeting.
Reviews quotes for accuracy against supporting documents. Negotiates additional coverage/price with the underwriter.
Quickly and accurately completes the renewal bind processes and checklist and ensures all aspects of the renewal are completed and documented within the file.
Ensures that the file is accurately documented to minimize E&O exposure and to be able to quickly respond to client requests.
Ability to work toward professional designation.
Must be comfortable in an electronic environment with strong computer skills.
Strong working knowledge of Word, PowerPoint, and Excel.
Excellent people skills and ability to work well in a team environment.
Excellent verbal and written communication skills.
Strong organizational skills and attention to detail.
Current Insurance License in Property & Casualty and/or Health & Life for the state in which your agency office is located.
High school diploma (college preferred)
Bachelor’s Degree in a Business or related field OR equivalent relevant experience
A minimum of 5 years' experience within the insurance industry or business-related experience
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At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.
Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.
We also offer our employees a comprehensive suite of benefits and perks, including:
Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.
Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting [email protected].
Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.
California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.
Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.
As a global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, it connects clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, real estate services – and beyond. In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in 21 countries. And this is just the beginning.
Offices: 100 Ottawa Ave SW, Grand Rapids, Michigan 49503, US
There are currently 119 open customer service & support positions in New Berlin, WI listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, Marcus Corporation, Sendik's Food Market, Acrisure, Ross Stores, Inc., among others. Browse the listings above to see every active employer.
Yes — 1 of the 119 open customer service & support positions offer remote or hybrid work (1 remote, 0 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
