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Skills: Escrow process, Title commitments, Customer support, Administrative duties, Communication
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$18/hr–$24/hr
Full-time
high school
Medical, Dental, Vision, 401k, Paid time off, Paid sick leave
Posted 8d ago
~40 hrs/week
Responsibilities
The Escrow Assistant will support the escrow team by opening orders, reading title commitments, and clearing titles. They will also communicate with customers and utilize various technologies to ensure a smooth closing process.
Requirements
Candidates must have a high school diploma or equivalent and strong organizational and communication skills. At least 2 years of escrow-related experience is preferred.
Full job description
Who We Are
Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.
What We Do
Enable you to apply your administrative, support and interpersonal skills to your team and our customer as we lead the industry in transforming how residential real estate transactions are completed. We value our culture and need energetic people that love the details while thriving in delivering exceptional customer experiences.
Come join First American, where we recognize our true worth is our people. We are looking to add an Escrow Assistant to our growing team. In this role you will work in a dynamic, fast-paced setting supporting our Escrow team in a variety of ways including customer support and administrative duties. This position plays a key role in making the dream of home ownership a reality.
This is an in-office position located at 6648 Walnut Street, Ste 200, New Albany, OH
What You’ll Do:
Assist in the escrow process, such as opening orders, reading title commitments, and taking necessary steps to clear title
Communicate regularly with customers during the escrow process flow
Interpret various agreements as they relate to escrow closings
Working with a variety of technologies to enable escrow transactions, assisting customers to ensure a phenomenal customer experience
What You’ll Bring:
Passion for helping customers while maintaining a professional and positive attitude
Excellent verbal and written communication with both our internal teams and external customers
Problem solver with strong organizational skills, is detail oriented, a natural curiosity with an eagerness to learn
Thrives in contributing to a team working together to deliver beyond customer expectations
Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies
High school diploma or equivalent
2+ years escrow-related experience preferred
Pay Range: $18.46 - $24.63 HourlyThis hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
What We Offer
By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
First American Financial Corporation is a premier provider of title, settlement and risk solutions for real estate transactions. With its combination of financial strength and stability built over more than 130 years, innovative proprietary technologies, and unmatched data assets, the company is leading the digital transformation of its industry. First American also provides data products to the title industry and other third parties; valuation products and services; mortgage subservicing; home warranty products; banking, trust and wealth management services; and other related products and services. First American serves home buyers and sellers, real estate professionals, loan originators and servicers, commercial property professionals, homebuilders and others involved in residential and commercial property transactions with products and services specific to their needs. With total revenue of $9.2 billion in 2021, the company offers its products and services directly and through its agents throughout the United States and abroad.
Offices: 1 First American Way, Santa Ana, CA 92707, US
How many Customer Service & Support jobs are open in New Albany, OH right now?
There are currently 164 open customer service & support positions in New Albany, OH listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in New Albany, OH?
Companies currently hiring include BJ's Wholesale Club, DSV - Global Transport and Logistics, Southpaw, Allied Universal, CVS Health, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in New Albany, OH?
Yes — 3 of the 164 open customer service & support positions offer remote or hybrid work (1 remote, 2 hybrid).
How do I apply for Customer Service & Support jobs in New Albany, OH?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.