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French Speaking Solutions Consultant - Work In Sofia, Bulgaria
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
Health insurance, Paid training, Relocation package, Performance bonus, Signing bonus
Posted 7d ago
~40 hrs/week
Responsibilities
Provide high-quality technical and functional support to French-speaking clients across multiple communication channels. Maintain accurate interaction records and collaborate with international teams to enhance service delivery.
Requirements
Candidates must be native or fluent in French and possess professional proficiency in English. A valid EU passport is mandatory, along with a strong problem-solving mindset and excellent communication skills.
Full job description
French Speaking Solutions ConsultantAbout Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm specializing in connecting top-tier talent with world-class organizations across the European BPO landscape. We pride ourselves on facilitating career-defining opportunities that prioritize professional growth, cross-cultural collaboration, and excellence in customer support services.
Job Overview
We are currently seeking a motivated professional for a French Speaking Solutions Consultant position in Bulgaria. This role is an exceptional opportunity for those looking to advance their career in the customer support services industry while enjoying a vibrant international lifestyle in one of Europe’s most dynamic hubs.
Key Responsibilities
Provide high-quality technical and functional support to French-speaking clients via multiple communication channels.
Analyze complex customer queries to deliver effective, timely, and professional solutions within the customer support services sector.
Maintain detailed records of interactions to ensure internal reporting standards are met with high accuracy.
Collaborate with international teams to enhance service delivery processes and client satisfaction metrics.
Act as a brand ambassador, ensuring a positive experience for every user in the French-speaking market.
Continuously develop expertise in product and service knowledge to address evolving customer needs.
Escalate critical issues to senior management in accordance with company protocols to maintain service quality.
Native or fluent French (spoken and written).
Professional proficiency in English to collaborate within our international office.
Valid EU passport (mandatory) to facilitate seamless employment in the European Union.
Strong problem-solving mindset and a passion for delivering elite customer support services.
Prior experience in a customer-facing or support-oriented role is considered a significant asset.
Excellent communication skills and the ability to thrive in a fast-paced, on-site office environment.
Professional growth opportunities within the global customer support services sector.
An inclusive, modern, and high-energy work environment.
Life in Bulgaria
Jobs in Bulgaria offer a unique blend of historical charm and modern urban convenience, making it a top destination for expatriates. Bulgaria is known for its beautiful mountainous landscapes, welcoming local culture, and a pleasant climate that allows for a high quality of life. Joining one of our French-speaking jobs in this region allows you to balance professional development with a vibrant social life.
Relocating to Bulgaria is a smooth and supported process, allowing you to settle into a country with a low cost of living and a rich gastronomic scene. As you transition into your new French Speaking Solutions Consultant position in Bulgaria, you will discover why Bulgaria has become a premier choice for international professionals seeking both stability and adventure. We ensure your arrival in Bulgaria is comfortable and stress-free with our comprehensive relocation support.
How to Apply
If you are ready to take the next step in your career and join a leading team, we invite you to click Apply Now to submit your application. We look forward to reviewing your profile and helping you start your journey with Mercier Consultancy Group.
How many Customer Service & Support jobs are open in Marseille, France right now?
There are currently 301 open customer service & support positions in Marseille, France listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Marseille, France?
Companies currently hiring include JD Sports France, InterContinental Marseille - Hotel Dieu, Accor, Basic-Fit, Petit Bateau, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Marseille, France?
Yes — 30 of the 301 open customer service & support positions offer remote or hybrid work (4 remote, 26 hybrid).
How do I apply for Customer Service & Support jobs in Marseille, France?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.