Lisbon, Portugal · On-site
<p><strong>Overview:</strong></p><p>The Digital Platform APS Team is looking for dynamic and highly motivated individuals for the role of Application Production Support. The person will be responsible to provide level 2 …
Skills: Oracle Server, Windows Administration, IIS Administration, Linux Administration, Unix Administration
Lisbon, Portugal · On-site
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wid…
Skills: Consulting, Training Development, eLearning, Virtual Training, Project Management
Lisbon, Portugal · On-site
Na MANGO, colocamos paixão em tudo o que fazemos. Com origem em Barcelona e presença em mais de 120 países, inspiramos o mundo com criatividade, inovação e autenticidade. Nossa equipe multicultural é o motor do nosso suc…
Skills: Retail Sales, Customer Service, Styling, Personal Shopping, Inventory Management
Lisbon, Portugal · Remote Solely
Company Description An enterprise client, a leading provider of Telecom analytics for roaming, security and risk management and end-to-end domestic and roaming testing solutions is looking to partner with a proficient L2…
Skills: Core Java, Shell Scripting, Perl Scripting, Linux, L2 Support
Lisbon, Portugal · On-site
Está pronto para liderar uma equipa na maior rede própria de oficinas em Portugal? A Myforce tem atualmente mais de 90 oficinas em Portugal e mais de 500 colaboradores. 🏆 Em 2026, a Myforce foi distinguida com os prémio…
Skills: Workshop Management, Team Leadership, Customer Service, Inventory Management, Financial Monitoring
Lisbon, Portugal · Remote OK
Sr. Associate - Insurance - P&C Claims Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re…
Skills: Claims Management, Insurance, Data Entry, Customer Experience, KPI Monitoring
Lisbon, Portugal · Hybrid
Sr. Associate - F&A - I2C Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the foref…
Skills: Accounting, Accounts Payable Process, Accounts Receivable, Cash Application, Collections Management
Lisbon, Portugal · On-site
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was fo…
Skills: Calendar Management, Travel Coordination, Expense Processing, English Fluency, Italian Fluency
Lisbon, Portugal · Hybrid
Customer Support Team Lead Department: Customer Support Location: Lisbon Contract Type: Permanent Language Requirements: English, Portuguese, Spanish About RoomRaccoon: RoomRaccoon is a fast-growing hospitality SaaS comp…
Skills: Team Management, Quality Assurance, Coaching, Performance Metrics, Customer Escalation Management
Lisbon, Portugal · On-site
$400/hr–$500/hr
Introdução Spoiler alert: ao continuares a ler este anúncio poderás encontrar o local ideal para… ✅ Construíres uma carreira; ✅ Pertenceres a um ambiente de equipa TOP; ✅ Receberes uma compensação atrativa; • Remuneração…
Skills: Merchandise Restocking, Freshness Control, Cashier Operations, Customer Service, Store Organization
Lisbon, Portugal · On-site
Sr. Associate - Customer Care - Collections Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and …
Skills: Customer Service, Problem Solving, Decision Making, CRM Systems, Multitasking
Lisbon, Portugal · On-site
REIMAGINE WHAT COFFEE CAN BE… Na Nespresso, acreditamos que podemos elevar o mundo do café de forma a gerar um impacto positivo e ser uma força para o bem que molda vidas para melhor. Ao cuidarmos uns dos outros, dos nos…
Skills: Team Management, Customer Service, Sales, KPI Analysis, Inventory Management
Lisbon, Portugal · On-site
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our t…
Skills: Wine Curation, Inventory Management, Wine Pairing, Beverage Cost Control, Staff Training
Lisbon, Portugal · On-site
Job Description : About Us With over 200 brands sold in nearly 180 countries, we’re the world’s leading premium drinks company. From global icons like Johnnie Walker, Guinness and Tanqueray to Smirnoff and Don Julio, we …
Skills: Data Analysis, Excel, Commercial Process Management, Performance Tracking, Stakeholder Management
Lisbon, Portugal · Hybrid
Service Delivery Leader - Customer Care - Collections Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses …
Skills: Account Maintenance, Accounts Receivable Collection, Audit Risk Assessments, Branch Analytics & Reporting, Campaign Analytics
Lisbon, Portugal · On-site
A Verisure, antes Securitas Direct, é uma empresa multinacional especializada em sistemas de segurança para residências e pequenos negócios. Somos líderes de mercado com 6.2 milhões de clientes em todo o mundo, escolha d…
Skills: Customer Acquisition, Sales, Commercial Visiting, Alarm Installation, Communication
Lisbon, Portugal · On-site
Junta-te à nossa equipa na Boutique Pandora Colombo! Neste verão, vem viver a magia da Pandora e ajuda-nos a criar momentos inesquecíveis para os nossos FÃS. Descobrirás como trabalhamos todos os dias para que cada clien…
Skills: Customer Service, Sales, Storytelling, Visual Merchandising, Communication
Lisbon, Portugal · On-site
Junta-te à nossa equipa na Boutique Pandora - ECI Lisboa! Descobrirás como vivemos na Pandora que os nossos FÃS possam encontrar o presente perfeito, recebendo uma experiência de vendas única da nossa equipa de vendas. O…
Skills: Customer Service, Sales, Storytelling, Visual Merchandising, Teamwork
Lisbon, Portugal · On-site
Junta-te à nossa equipa na Boutique Pandora ECI Lisboa! Neste verão, vem viver a magia da Pandora e ajuda-nos a criar momentos inesquecíveis para os nossos FÃS. Descobrirás como trabalhamos todos os dias para que cada cl…
Skills: Customer Service, Sales, Storytelling, Visual Merchandising, Teamwork
Lisbon, Portugal · On-site
Beauty Advisor What We Need We are looking for a talented Beauty Advisor to join our dynamic, fast-paced field sales team. In this role, you will support sales and training for Tatcha. Travel required to the key Sephora …
Skills: Sales, Beauty Training, Relationship Building, Communication, Time Management
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Provide level 2 technical support to maintain system availability and resolve production incidents for digital platform applications. Coordinate with L3 and infrastructure teams to monitor performance and manage the delivery of production changes.
Requires expertise in Windows/Linux administration, Java application servers, and scripting languages like Python or Bash. Candidates must possess strong communication skills and the ability to manage priorities and incidents effectively.
The Digital Platform APS Team is looking for dynamic and highly motivated individuals for the role of Application Production Support. The person will be responsible to provide level 2 technical support. The role will be challenging and will involve high level of commitment and pro-activeness to maintain the system availability of the applications.The role will mainly focus on the technical support along with an opportunity to contribute to project deliveries of in-scope application. The role demands the monitoring, troubleshooting, resolving and communicating the production events to end users and stakeholders. The event can be of various type and nature, ranging from simple application error or the infrastructure issue related to server crash. The main responsibility will be to support end users and provide after care support by resolving incidents whilst leveraging on the systems technical architecture knowledge. Provide technical support by ensuring the smooth execution of batches, delivering the production change, manage Incidents and problem within the in-scope applications. The role also needs to ensure high availability of the application.
We create human-oriented software
Caixa Mágica Software is a Portuguese SME and a recognized leader in the open source ecosystem. Founded in 2000 as a spin-off from a university research project, we’ve grown into a trusted technology partner for both public institutions and private companies across Europe. Our journey began with the development of the Linux Caixa Mágica distribution, and over the years, we’ve expanded into embedded systems, cloud platforms, mobile and web applications and digital identity solutions. We're also the official LPI certification provider in Portugal and a consistent contributor to EU-funded research and innovation projects. With a strong foundation in open source values, we believe in building sustainable, secure and future-ready technology. Always through collaboration, transparency and innovation.
Offices: Edificio Espanha - Rua Soeiro Pereira Gomes, Nº8, Lisbon, Lisbon 1600-196, PT
There are currently 395 open customer service & support positions in Lisbon, Portugal listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include nomadify, Mercier Consultancy, Eco Plus Solutions AB, Genpact, SIXT, among others. Browse the listings above to see every active employer.
Yes — 128 of the 395 open customer service & support positions offer remote or hybrid work (38 remote, 90 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
