Benefits: Paid time off Training & development Bonus based on performance Flexible schedule About the Role: Our Jackson Hewitt franchise is looking for a driven and detail-oriented Tax Preparation Support Manager to join…
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$50k–$70k/yr
Full-time
Paid time off, Training & development, Bonus based on performance, Flexible schedule
Posted 31d ago
~40 hrs/week
Responsibilities
Oversee and support tax preparation staff to ensure accuracy, compliance, and high-quality client service. Manage daily office operations and review tax returns for IRS compliance during the peak tax season.
Requirements
Requires prior experience in tax preparation or accounting and a PTIN or the ability to obtain one. Previous supervisory experience and strong knowledge of federal and state tax codes are preferred.
Full job description
Benefits:
Paid time off
Training & development
Bonus based on performance
Flexible schedule
About the Role:
Our Jackson Hewitt franchise is looking for a driven and detail-oriented Tax Preparation Support Manager to join our team in central Florida! In this leadership role, you'll play a key part in guiding tax professionals and ensuring clients receive accurate, efficient, and friendly tax preparation services. If you're passionate about taxes and love leading a team, this is the opportunity for you!
Responsibilities:
Oversee and support tax preparation staff to ensure accuracy, compliance, and quality service
Train, mentor, and develop tax preparers on current tax laws, procedures, and best practices
Manage daily office operations and ensure smooth workflow during peak tax season
Review completed tax returns for accuracy and IRS compliance
Resolve client inquiries, concerns, and escalated tax-related issues professionally
Monitor team performance and provide coaching and feedback to drive productivity
Ensure adherence to Jackson Hewitt's policies, procedures, and quality standards
Requirements:
Prior experience in tax preparation, accounting, or a related financial field
Previous supervisory or management experience preferred
Strong knowledge of federal and state tax codes and IRS regulations
Excellent communication, leadership, and interpersonal skills
Ability to thrive in a fast-paced, seasonal work environment
Proficiency with tax software and basic computer applications
PTIN (Preparer Tax Identification Number) required or ability to obtain one
About Us:
Jackson Hewitt is one of the nation's largest and most trusted tax preparation service providers, with decades of experience helping millions of Americans navigate tax season with confidence. Clients love us for our accuracy, affordability, and personalized service — and employees love working here for our supportive culture, flexible schedules, and opportunities for growth. Join a team that's dedicated to making a real difference in people's financial lives! We are a growing franchise with significant success the last few years, including franchise of the year for Jackson Hewitt.
STL Tax Services, LLC owns and operates 9 Jackson Hewitt Tax Service franchised locations in the Greater St. Louis area.
Jackson Hewitt is a full-service, year-round income tax preparation company specializing in fully computerized federal and state tax preparation of individual returns.
At Jackson Hewitt, we work hard for the hardest working. That's not just a slogan; it's our commitment to our clients. Jackson Hewitt is devoted to helping clients get ahead with Maximum Refund and 100% Accuracy Guarantees. Jackson Hewitt is convenient, with numerous franchised locations open year round in St. Louis, including Walmart locations during tax season.
We are always looking for experienced tax preparers. Message us if you are interested in working for us. If you don't have experience, Jackson Hewitt offers world class training for qualified applicants. Those with strong people skills who enjoy helping people make excellent tax preparers. We offer flexible work schedules with PT or FT hours just for the tax season or year round.
Offices: 7403 Manchester Road, Maplewood, MO 63143, US · 6834 Gravois, St. Louis, MO 63116, US · 3815 S Kingshighway, St. Louis, MO 63109, US · 1616 S Jefferson, St Louis, MO 63104, US
How many Customer Service & Support jobs are open in Kissimmee, FL right now?
There are currently 558 open customer service & support positions in Kissimmee, FL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Kissimmee, FL?
Companies currently hiring include Domino's, Ross Stores, Inc., Marriott International Hotels, Inc., Westgate Resorts, CVS Health, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Kissimmee, FL?
Yes — 15 of the 558 open customer service & support positions offer remote or hybrid work (6 remote, 9 hybrid).
How do I apply for Customer Service & Support jobs in Kissimmee, FL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.