Objective / Purpose The primary purpose of this role is to manage the process flow of customer orders and make critical and timely decisions related to customer needs. Our customer service department is the front-line fo…
Skills: Customer service, Order management, Relationship building, Communication, Problem solving
Requisition ID: 935336 Store #: WM0084 Optical Order Entry KENT Position: Full-Time Total Rewards: Benefits/Incentive Information Since 1915, Walman Optical has served thousands of independent eye care professionals prov…
Skills: Customer Service, Order Entry, Telephone Etiquette, Verbal Communication, Written Communication
Requisition ID: 935336 Store #: WM0084 Optical Order Entry KENT Position: Full-Time Total Rewards: Benefits/Incentive Information Since 1915, Walman Optical has served thousands of independent eye care professionals prov…
Skills: Customer service, Order entry, Telephone etiquette, Communication skills, Organizational skills
POSITION SUMMARY: The FRC Family Navigator acts as the central point of contact for all community members who reach out to Akin Family Resource Centers and/or community access points. Provides assessment and navigation s…
Skills: Case management, Community outreach, Data entry, Communication skills, Organizational skills
Will work between multiple stores in the district. Compensation Starting Pay Range: $18.00-$23.00 Hourly The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage loc…
Skills: Customer service, Sales, Cash handling, Facility maintenance, Communication
About RS Group RS is a high-service global product and service solutions provider for industrial customers, enabling them to operate efficiently and sustainably. We operate in 33 markets, stock over 875,000 industrial an…
Skills: Account management, Strategic planning, Sales, Negotiation, Data analysis
Will work between multiple stores in the district. Compensation Starting Pay Range: $18.00-$23.00 Hourly The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage loc…
Skills: Customer service, Sales, Cash handling, Facility maintenance, Communication
O'Reilly Auto Parts
Installer Service Specialist
Kent, Washington, United States · On-site
$17/hr–$23/hr
Mid level$1.4B raised
Compensation Pay Range: $17.13 - $23.50 The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums ma…
Dispatcher Sunstate Equipment Co.: Where Safety and People are Core Values! We take care of our People and it shows! Hiring Immediately Pay dependent on Experience; PAID WEEKLY! Typical Schedule: Monday – Friday, M…
Skills: Dispatching, Logistical planning, Seattle metro knowledge, Computer Aided Dispatching, Microsoft Office
Arcadia
Administrative Assistant
Kent, Washington, United States · On-site
$21/hr–$25/hr
Mid level
Job Description: Administrative Assistant Location: Kent, WA (On-Site, 5 Days/Week) Scope: National Responsibility (with Emphasis on Washington State) Department: Kent, WA (004103 - Northwest Inside Sale) Reports To: Cus…
Skills: Administrative coordination, Communication management, Travel logistics, Records management, Manufacturing office familiarity
Description Vortex Doors, America’s highest quality and most customer-centric commercial and industrial door repair company, is seeking a motivated Experienced Commercial Door Technician to join our company. We are consi…
Skills: Commercial door repair, Troubleshooting, Mechanical aptitude, Installation, Customer service
T&A Supply Company
Commercial Business Development Manager
Kent, Washington, United States · On-site
$140k–$160k/yr
Senior+
Step into the world of T&A Supply Company—where innovation meets tradition. For more than 60 years, we've been a trusted name in top-quality flooring solutions, proudly serving our customers with a legacy built on …
Skills: Business Development, Sales Strategy, Project Management, Account Management, Relationship Building
T&A Supply Company
Customer Service Representative
Kent, Washington, United States · On-site
$23/hr–$28/hr
Mid level
Step into the world of T&A Supply Company—where innovation meets tradition. For more than 60 years, we've been a trusted name in top-quality flooring solutions, proudly serving our customers with a legacy built on …
Skills: Customer Service, Order Processing, Problem Solving, Communication Skills, Interpersonal Skills
Company Summary Are you a driven sales professional looking to grow your career and income in a booming industry? We’re looking for a highly motivated Service Rep to join our growing team. If you know how to build strong…
About Madison Plaza Madison Plaza is a modern residential community located in the heart of Kent, Washington. With contemporary apartment homes, inviting amenities, and convenient access to downtown Kent, the community i…
****Please note: this position requires new hires to attend our two week Academy training out of state. Expenses are covered by the company and it is paid training.**** Clean Harbors in Kent, WA is seeking an Environment…
Lane Valente Industries is a Leading International construction and facility maintenance company with offices throughout the U.S. and Canada. We have a strong in-house group of field technicians that services top U.S. co…
Skills: HVAC Repair, Preventative Maintenance, Blueprint Reading, Hand Tools, System Diagnostics
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control an…
Skills: Pest control, Inspection, Construction, Insulation installation, Customer service
About Us We are a full-service HVAC, building automation, chiller, and retrofit contractor with a reputation for combining high-quality consulting services with customized energy solutions. Our integrated, single-source …
Skills: Office administration, Data entry, Microsoft Office, Customer service, Interpersonal skills
Job DetailsJob Location: Kent - Kent, WA 98032Position Type: Full TimeSalary Range: $35.00 - $42.00 HourlyJob Category: Health CareAt Performance Home Medical, we’ve been at the forefront of providing top-quality r…
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$24/hr–$33/hr
Full-time
high school, bachelor degree
Posted 30d ago
~40 hrs/week
Responsibilities
The Customer Service Representative manages the end-to-end order process flow, ensuring accuracy from receipt to delivery while fostering strong relationships with customers and suppliers. They act as the primary point of contact for resolving inquiries and complaints while maintaining precise inventory and pricing records.
Requirements
Candidates must have at least 5 years of relevant experience, with a preference for a Bachelor's degree and familiarity with export processes and ERP systems. Proficiency in Microsoft Office and strong communication skills are essential for success in this fast-paced office environment.
Full job description
Objective / Purpose
The primary purpose of this role is to manage the process flow of customer orders and make critical and timely decisions related to customer needs. Our customer service department is the front-line for customers’ requests and as such is tasked with formulating plans to address each situation with creativity, openness, and geniality. Customer service is responsible for decreasing the order error rate and increasing customer satisfaction. They are required to develop and strengthen account relationships.
Areas of Responsibility / Tasks
Performance must reflect appropriate level of expertise and achievement of the desired results for the items listed below.
Independently manage customer accounts – each customer service rep is assigned specific accounts that they are responsible for overseeing and influencing for optimal satisfaction
Enter customer orders into the sales software efficiently and correctly
Proactively manage direct-delivery orders by submitting requests promptly and fostering strong, ongoing partnerships with suppliers through clear, consistent communication.
Communicate with customers regarding order status making sure the customer has the most up to date information
Fulfill orders with appropriate inventory
Build strong relationships with key purchasing personnel to have a distinct understanding of their needs. Use that unique understanding to critically assess orders for accuracy and consistency
Acts as the front line resolution manager for incoming questions and complaints using discretion on how to address and devising appropriate solutions and alternatives
Manages the order process flow from receipt of order to delivery ensuring all steps are completed with accuracy and timeliness
Exhibits tact, patience, and diplomacy while wading through complex problems
Coordinate with outside warehouses and determine best plan of action for scheduling pickups and deliveries.
Oversees pricing precision and communicates closely with the pricing personnel to insure accurate invoicing
Completes special projects for the Director of Customer Experience as needed
May include other duties as assigned
Competencies; Knowledge, Skills, Abilities (KSA)
To perform this role successfully, an individual must have experience achieving desired result(s) in their areas of responsibility. The requirements listed below are representative of observable behaviors and essential knowledge, skill, and abilities required of a successful incumbent within our culture.
Excellent written and oral communication skills
Ability to create, enhance, and maintain customer relationships
Handles fast paced and stressful situations well
Exceptional customer service skills
Self-motivated with the ability to work accurately and efficiently
Maintain organization amongst a process flow with moving pieces
Skilled in investigating issues and formulating creative solutions
Bachelor's degree or related training equivalent preferred
Experience:
Minimum of 5 years of relevant work experience in similar title and scope of responsibility – preferred
Experience with export processes and documentation is required
Experience with ERP systems (Datacor preferred) is a plus
Systems Experience:
SOP Software
Microsoft suite: Outlook, Excel, Teams, SharePoint, PowerPoint
Language:
Proficiency in English required
Work Environment / Conditions
The work environment/conditions described herein are representative of those that an incumbent may experience.
This job primarily operates in an office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and mobile communications devices.
Must be comfortable working in a shared space, with constant noise, with/or without the use of a private office.
Schedules may vary from week to week based on business demands in excess of 40 hours with or without notice.
IND1
NOTICE TO APPLICANTS: Ravago Americas is an equal employment opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, age, sex, religion, national origin, disability, veteran status, citizenship status, or marital status. We assure you that your opportunity for employment with this employer depends solely upon your qualifications.
Today, the Ravago group represents over 8,800,000 metric tons of annual polymer sales serving more than 57,000 active customers through 325+ locations across more than 60+ countries worldwide. Ravago’s production competence consists of 50+ manufacturing facilities (recycling and compounding plants; production plants for the building sector; and plants and laboratories for our Chemicals business. This all would not have been possible without the help of our more than 10,000 employees.
If you want more information about our passionate and experienced family company, please visit ravago.com!
How many Customer Service & Support jobs are open in Kent, WA right now?
There are currently 417 open customer service & support positions in Kent, WA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Kent, WA?
Companies currently hiring include Starbucks, Lowe's Companies, Inc., John Stevenson Plumbing, Heating & Air, Albertsons Companies, Domino's, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Kent, WA?
Yes — 32 of the 417 open customer service & support positions offer remote or hybrid work (20 remote, 12 hybrid).
How do I apply for Customer Service & Support jobs in Kent, WA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.