Customer Service & Support Jobs in Kent, WA (Now Hiring) — 417 open — Page 10

At CEC Entertainment, we build careers around great food, family, and fun! Our purpose and our passion is to create the best place for kids and families to eat and play!

Compensation Details

$23.07 - $25.64 Hourly

Commission Details

Exempt: Commission potential from $0.50 to $10.00 for each Membership you sell, and from $0.15 to $3.00 for each Fun Pass you sell! Paid out bi-weekly (unless state law requires otherwise).

Non-Exempt: Commission potential from $2.00 to $8.00 for each Membership you sell, and from $0.60 to $2.40 for each Fun Pass you sell! Paid out bi-weekly (unless state law requires otherwise).

Job Description

You won’t just help manage the restaurant, you’ll help manage expectations and trust us, guests expect “incredible” every time they come to Chuck E. Cheese. As a Senior Assistant Manager, you’ll make sure employees have everything they need – from resources to training to motivation – so “every guest leaves happy.” Yes, we expect a lot. Fortunately, we offer a lot in return.

Chuck E. Cheese now offers access to earned wages with our NEW “Work Today, Get Paid Tomorrow” program. Don’t wait between paychecks anymore!

Job Responsibilities:

• Make daily decisions that involve time management, staff scheduling and support, uphold product quality, cleanliness and other Company standards
• Build sales and maximize profits by effectively recruiting, training, developing and communicating Company and Guest expectations to the entire team
• Coach, teach and motivate team to maintain high quality Guest service and safety
• Exercise good business skills and judgement in cost control procedures, financial accounting, inventory levels and labor management

Skills We’re Looking For:

• Coaching and Developing Others
• Demonstrates Ethics and Integrity
• Effective Communication
• Empowers Others
• Values Diversity
• Time and Priority Management
• Problem Solving and Decision Making

Minimum Qualifications:

• Must be at least 21 years of age or older (RVP approval may allow for hiring at the age permitted by local law for selling, ringing up, checking identification and serving alcohol)
• Must have a high-school diploma or GED. College degree preferred
• Minimum of two (2) years previous management experience preferably in the food service industry OR proven track record as a CEC Assistant Manager

Essential Job Functions and Work Environment:

• Must be able to lift or carry objects weighing 0-50 pounds during scheduled shift
• Must be able to stand, bend, kneel, reach, push/pull, walk and squat during scheduled shift
• The work environment includes flashing and flickering lights, moving mechanical parts, and loud noise, as well as exposure to non-weather related wet, humid, extreme heat and extreme cold conditions.

Manager and Above

• Medical, Dental, Vision, Life Insurance & ADD Insurance at 1 x salary, Virtual Visits
• Tax-Free Savings Accounts (HSA, Health and Dependent Care FSA)
• Access to Supplemental Life Insurance
• Vacation (includes all managers except Opening Coordinator)
• Short-term and Long-term Disability and Buy Ups
• Voluntary Benefits (Accident , Critical Illness, Hospital Indemnity, Employee Assistance Program, Scholarship Opportunities, Referral Program, Legal Plan, Group Home/Auto Plans, Employee Relief Fund, Early Access to Earned Wages, Pet Insurance, Discounts at UAGC, Google Career Certificates, Credit Union, Benefit Hub for Perks & Discounts, Commuter Benefit)
• Sick & Safe Leave Pay - Washington Sick Pay is 1 hour for every 40 hours worked
• Paid Holidays (Thanksgiving and Christmas)
• Employee Meal Discounts
• GM Bonus (At Either 10 or 20%, depending on location revenue)
• 401K (Vesting Period 1 - 50%, 2 - 75%, 3+ years - 100%; Company Matches 25% of First 4% for Non- highly Compensated Employees)

Full-time Employees

• Medical, Dental, Vision, Life Insurance & ADD Insurance at 1 x salary, Virtual Visits
• Tax-free Savings Accounts (HSA, Health and Dependent Care FSA)
• Access to Supplemental Life Insurance
• Vacation (Opening Coordinator, Asst.Techs/, Key Holders, and Cast Members)
• Employee Meal Discounts
• Sick & Safe Leave Pay - Washington Sick Pay is 1 hour for every 40 hours worked
• 401K (Vesting Period 1 - 50%, 2 - 75%, 3+ years - 100%, Company Matches 25% of First 4% for Non-Highly Compensated Employees)
• Employee Assistance Program, Scholarship Opportunities, Referral Program, Employee Relief Fund, Early Access to Earned Wages, Pet Insurance, Discounts at UAGC, Google Career Certificates, Credit Union, Benefit Hub for Perks & Discounts, Commuter Benefit

Part-time Employees

• Voluntary Health Insurance through The American Worker Available to Part-time Employees Who Work 10 hours or More Per Week or Average Less Than 30 Hours a Week. Includes Options for Medical, Dental, Vision, Short-Term Disability, and Life/AD&D Insurance
• Employee Meal Discounts
• Washington Sick & Safe Leave Pay is 1 hour for every 40 hours worked
• 401K (Vesting Period 1 - 50%, 2 - 75%, 3+ years - 100%; Company Matches 25% of First 4% for Non- highly Compensated Employees)
• Employee Meal Discounts

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

At Chuck E Cheese, we care about the safety and health of our guests and employees. We have rigorous health and sanitation standards, and our operational procedures are designed to meet or exceed local requirements and most importantly to protect the health of our teams and guests.

#Diversity #Inclusion #Culture

The Company;

CEC Entertainment, LLC (“CEC”), headquartered in Irving, Texas, is a nationally recognized leader in family dining and entertainment, proudly operating the iconic Chuck E. Cheese, Peter Piper Pizza and Chuck’s Arcade brands.

Chuck E. Cheese celebrates over half a million birthdays annually, dedicated to creating joyful, lasting memories through fun, food, and play. As the place Where a Kid Can Be a Kid®, the brand is committed to safety through programs like Kid Check® and community support, having donated more than $24 million to schools and nonprofits. In 2025, Chuck E. Cheese received the “Best in STEM” award and was named one of America’s Greatest Workplaces, highlighting its industry leadership both in innovation and employee well-being.

Peter Piper Pizza offers a neighborhood pizzeria experience with quality food, engaging entertainment, and lifelong memories because fun isn't added on---“The Fun is Baked In”! Through amusement and connection, families and communities are brought together every day. Both Chuck E. Cheese and Peter Piper Pizza champion play through different attractions to support physical wellness and strengthen motor skills in kids.

CEC Entertainment and its franchisees operate nearly 600 Chuck E. Cheese locations and over 120 Peter Piper Pizza venues across 45 states and 18 countries. The company proudly fosters a culture of diversity and celebrates fun and play to unite every family. Learn more at chuckecheese.com and peterpiperpizza.com.

Benefits:

CEC Entertainment offers a wide variety of benefits including medical, dental, vision, life, disability, and 401(k) retirement savings plan to eligible U.S. employees as part of their overall employment package. We also offer job training and career growth opportunities. Chuck E. Cheese is a "Work Today, Get Paid Tomorrow" employer.

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At CEC Entertainment, we believe that our workforce should reflect the diverse backgrounds, experiences, and perspectives of many guests we serve. As an Equal Opportunity Employer, we do not discriminate against applicants due to race, ancestry, color, genetics, gender identity, gender ex-pression, sexual orientation, national origin, religion, age, physical or mental disability, pregnancy, veteran status, or on the basis of any other federal, state or local protected class.