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Full-time
bachelor degree
Competitive Base Salary, Flexible Benefits, Community Initiatives, Professional Development Opportunities
Posted 51d ago
~40 hrs/week
Responsibilities
Manage customer relationships and identify sales opportunities to promote financial products and services. Collaborate with internal teams to provide tailored financial solutions and meet business growth targets.
Requirements
Requires 2-3 years of experience in sales or customer service, preferably within the banking industry. A degree or diploma in a relevant field is desired along with strong communication and analytical skills.
Full job description
WHO WE ARE:
As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.
Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.
We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.
Your Opportunity Starts Here.
This is the broad job description of the job profile. Definitive job description should be reviewed and discussed between you and your manager.
Branch Operations - Sales
Why Join
Imagine being part of a team that helps people achieve their financial goals. As a Branch Operations - Sales team member at OCBC, you'll play a key role in delivering exceptional customer experiences and driving business growth. You'll have the opportunity to work with a diverse range of customers, from individuals to businesses, and help them find the right financial solutions.
How you succeed
To succeed in this role, you'll need to be customer-focused, proactive, and able to work well under pressure. You'll need to build strong relationships with customers, understand their needs, and provide tailored solutions that meet their financial goals. You'll also need to work closely with other teams to ensure seamless delivery of our products and services.
What you do
Your day-to-day tasks will include:
- Managing customer relationships and providing exceptional service
- Identifying sales opportunities and promoting our products and services
- Working with customers to understand their financial needs and providing tailored solutions
- Collaborating with other teams to deliver seamless customer experiences
- Meeting sales targets and contributing to business growth
Who you are
- A degree or diploma in a relevant field is desirable
- 2-3 years of experience in sales or customer service, preferably in the banking industry
- Excellent communication and interpersonal skills
- Ability to work well under pressure and meet sales targets
- Strong problem-solving and analytical skills
- Positive attitude and a customer-focused approach
Who we are
As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.
Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation.
But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future.
We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.
What we offer
Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Equal opportunity. Fair employment. Selection based on ability and fit with our culture and values. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.
What we offer:
Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.
OCBC is the longest established Singapore bank, formed in 1932.
Industry
Banking
Company size
10,001+ employees
Founded
1932
Headquarters
Singapore, Singapore
LinkedIn followers
379,048
Total funding
$1.0B
OCBC is the longest established Singapore bank, formed in 1932 from the merger of three local banks, the oldest of which was founded in 1912. It is now the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.
OCBC and its subsidiaries offer a broad array of commercial banking, specialist financial and wealth management services, ranging from consumer, corporate, investment, private and transaction banking to treasury, insurance, asset management and stockbroking services.
OCBC’s key markets are Singapore, Malaysia, Indonesia and Greater China. It has more than 570 branches and representative offices in 19 countries and regions. These include about 300 branches and offices in Indonesia under subsidiary Bank OCBC NISP, and over 90 branches and offices in Mainland China, Hong Kong SAR and Macau SAR under OCBC Wing Hang.
OCBC’s private banking services are provided by its wholly-owned subsidiary Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals.
OCBC's insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia. Its asset management subsidiary, Lion Global Investors, is one of the largest private sector asset management companies in Southeast Asia.
How many Customer Service & Support jobs are open in Johor Bahru, Malaysia right now?
There are currently 132 open customer service & support positions in Johor Bahru, Malaysia listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Johor Bahru, Malaysia?
Companies currently hiring include KPJ Selangor Specialist Hospital, Watsons Malaysia, HSBC, DKSH, Castlery, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Johor Bahru, Malaysia?
Yes — 7 of the 132 open customer service & support positions offer remote or hybrid work (3 remote, 4 hybrid).
How do I apply for Customer Service & Support jobs in Johor Bahru, Malaysia?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.