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Full-time
bachelor degree, professional certificate
Posted 2d ago
Apply by Jul 4
~40 hrs/week
Responsibilities
The Registered Pharmacist is responsible for filling and verifying prescriptions while providing professional counseling to patients. They also manage pharmacy inventory, ensure regulatory compliance, and provide high-quality customer service within a retail environment.
Requirements
Candidates must possess a college degree in pharmacy and a valid pharmacy license with a commitment to continuing education. Six months to one year of related experience is required, with MTM and immunization skills preferred.
Full job description
Additional Considerations (if any):
-
At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Description:
Job Title: Registered Pharmacist
Department: Pharmacy
FLSA: Exempt
General Function:
Provides prompt, efficient and friendly customer service. Fills and/or verifies prescriptions and counsels patients in accordance with all state and federal statutes and regulations. Assists with pharmacy’s inventory, including controlled substances, on an annual basis or as recommended.
Core Competencies
Partnerships
Growth mindset
Results oriented
Customer focused
Professionalism
Reporting Relations:
Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, and Health Wellness Home; Pharmacy Department Manager, Pharmacy Supervisor
Positions that Report to you: Pharmacy Technician, Pharmacy Clerk, Delivery Person, and Pharmacy students
Primary Duties and Responsibilities:
Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people.
Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
Makes an effort to learn customers’ names and to address them by name whenever possible.
Assists customers by:
escorting them to the products they’re looking for
securing products that are out of reach
loading or unloading heavy items
making note of and passing along customer suggestions or requests
performing other tasks in every way possible to enhance the shopping experience.
Answers the telephone promptly and provides friendly, helpful service to customers who call.
Assists with controlled substance inventory on an annual basis or as recommended.
Assists with inventory control, maintaining inventory levels by ordering and stocking merchandise, checking invoices, and entering inventory information into the computer.
Assists with coaching, counseling, and training employees; participates in additional education and training.
Assists HBC manager with ordering and merchandising OTC’s.
Fills and/or verifies prescriptions and counsels patients according to OBRA ’90 regulations.
Assists with reconciliation and balancing of 3rd party accounts.
Visits schools, doctors’ offices, senior centers, etc. to market services.
Assists with monthly inventory.
Builds growth and sales through counseling and wellness programs.
Follows security and regulatory procedures including Quality Assurance Programs.
Assumes the responsibility for the department in the absence of the pharmacy manager.
Ensures customers are given prompt and courteous service.
Maintains a professional appearance, i.e. clean lab coat and name tag.
Communicates continually with pharmacy manager about any procedural changes, issues, or corporate communications.
Adheres to company policies and individual store guidelines.
Reports to work when scheduled and on time.
Secondary Duties and Responsibilities:
Partners with other departments or staff to promote wellness and the pharmacy.
Assists in other areas of the store as needed.
Performs other job related duties and special projects as required.
Knowledge, Skills, Abilities, and Worker Characteristics:
Must have the ability to do logical or scientific thinking to solve problems; several abstract and concrete variables.
Have the ability to do arithmetic calculations involving arithmetic, algebraic and geometric calculations.
Must be able to compose original correspondence; follow technical manuals; have increased contact with people; interview counsel or advise people; evaluate technical data.
Education and Experience:
College degree and licensure in pharmacy.
Must have continuing education to maintain license.
Six months to a year of similar or related work experience.
Medication Therapy Management (MTM) preferred.
Ability to administer immunizations.
Physical Requirements:
Must be able to physically exert up to 50 pounds of force occasionally, 10 pounds of force frequently, and a negligible amount of force constantly to move objects.
Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision (ability to identify and distinguish colors), and field of vision.
Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
Working Conditions:
This position frequently involves a fast work pace in a retail store setting. Must be able to handle multiple tasks (filling scripts, answering telephone, waiting on customers, etc.) every day. There is an occasional exposure to dangerous chemicals/solvents while compounding products and chemotherapy drugs.
Equipment Used to Perform Job:
PC with pharmacy software and printer, cash register, Telexon ordering unit, pharmacy balance, scanner, calculator, telephone, fax, and copier.
Financial Responsibility
Is fully responsible for company assets including prescription inventory, third party accounts receivable, pharmacy computer and software, and pharmacy fixtures. Has full authority, within reasonable limits, to purchase inventory for the pharmacy.
Contacts:
Has daily contact with customers, general public, and suppliers/vendors, and pharmacy operations support staff. Has occasional contact with community or trade/professional organizations and federal/state governmental or regulatory agencies.
Confidentiality:
Maintains the confidentiality of the customer’s private medical information according to the HIPAA act. Maintains the confidentiality of prescription drug pricing and costs.
I understand that this pharmacy handles and prepares hazardous drugs. The USP 800 is intended to ensure that personnel of reproductive capability understand the risks of handling hazardous drugs. Accordingly, I acknowledge that exposure to hazardous drugs may cause acute and chronic effects. Failure to follow pharmacy policies and procedures may put me at greater risk of exposure to hazardous drugs.
Are you ready to smile, apply today.
Employment is contingent upon the successful completion of a pre employment drug screen.
Hy-Vee, Inc. is an employee-owned corporation operating more than 563 business units across nine Midwestern states with sales of more than $13 billion annually. The supermarket chain is synonymous with quality, variety, convenience, healthy lifestyles, culinary expertise and superior customer service. Hy-Vee was recently named the No. 1 grocery store in America by USA TODAY. The company’s more than 75,000 employees provide “A Helpful Smile in Every Aisle” to customers every day.
Offices: 5820 Westown Parkway, West Des Moines, IA 50266, US
Grocery RetailEmployee OwnershipCustomer Service & ExperienceHealth & WellnessCulinary ExpertiseAisles On-LineThe Best at FreshFood Distribution SystemsSustainabilityand Innovation
How many Customer Service & Support jobs are open in Johnston, IA right now?
There are currently 25 open customer service & support positions in Johnston, IA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Johnston, IA?
Companies currently hiring include Lithia & Driveway, Hy-Vee, Inc., Voda Cleaning & Restoration, Dollar Tree Stores, Domino's, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Johnston, IA?
Yes — 3 of the 25 open customer service & support positions offer remote or hybrid work (1 remote, 2 hybrid).
How do I apply for Customer Service & Support jobs in Johnston, IA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.