Janesville, Wisconsin, United States · Hybrid
$59k–$94k/yr
Overview We are seeking a motivated, detail-oriented and customer-focused Health Insurance Sales Representative/Account Manager to oversee and maintain client relationships within our health insurance portfolio, while de…
Skills: Account Management, Health Insurance Sales, Customer Relationship Management, Benefit Plan Presentation, Regulatory Compliance
Janesville, Wisconsin, United States · On-site
$52k–$70k/yr
Job Overview 5 DAY WORK-WEEK AND ONE WEEKEND DAY OFF EVERY WEEK! $52k-$70k yearly PLUS bonus! Freeland Group Restaurants is the premier Pizza Hut franchise in the United States and is seeking goal-oriented, energetic car…
Skills: Restaurant Management, Profit & Loss Responsibility, Customer Service, Interpersonal Skills, Conflict Resolution
Janesville, Wisconsin, United States · On-site
$52k–$70k/yr
Job Overview 5 DAY WORK-WEEK AND ONE WEEKEND DAY OFF EVERY WEEK! $52k-$70k yearly PLUS bonus! Freeland Group Restaurants is the premier Pizza Hut franchise in the United States and is seeking goal-oriented, energetic car…
Skills: Restaurant Management, Profit & Loss Responsibility, Customer Service, Interpersonal Skills, Conflict Resolution
Janesville, Wisconsin, United States · On-site
Overview The Business Banking Relationship Manager (RM) is responsible for delivering a best-in-class experience for business clients and developing revenue growth by generating, managing, and growing quality, profitable…
Skills: Business Banking, Relationship Management, Credit Analysis, Financial Statement Analysis, Prospecting
Janesville, Wisconsin, United States · On-site
Restaurant Team Member At Panera Bread, we believe every guest deserves our best. As a Restaurant Team Member, you’ll be the heart of hospitality- bringing warmth, care, and joy to every interaction. Restaurant Team Memb…
Skills: Hospitality, Customer Service, Food Preparation, Cash Handling, Multitasking
Janesville, Wisconsin, United States · On-site
$19/hr–$21/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer Service, Cash Handling, Task Delegation, Oral Communication
Janesville, Wisconsin, United States · On-site
Seneca Foods is one of North America's leading providers of packaged fruits and vegetables with facilities located throughout the United States. Our high quality products are primarily sourced from over 2,000 American fa…
Skills: Sales Order Processing, Data Entry, Customer Service, SAP, ERP Systems
Janesville, Wisconsin, United States · On-site
$18/hr–$20/hr
AudioNova, part of Sonova Location: Janesville, WI 1615 Center Ave. Janesville, WI 53546 Current pay: $18.00-20.00 an hour + Sales Incentive Program! Hours: Monday-Friday, 8:30am-5:00pm What We Offer: Medical, Dental, Vi…
Skills: Patient Scheduling, Insurance Verification, Customer Service, Microsoft Office, Microsoft Outlook
Janesville, Wisconsin, United States · Hybrid
Work Location Type:Hybrid About Grainger: W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working® by serv…
Skills: Customer Service, Inbound Call Handling, Problem Solving, Critical Thinking, Effective Communication
Janesville, Wisconsin, United States · On-site
Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting o…
Skills: Food Preparation, Customer Service, Sanitation Procedures, Kitchen Equipment Operation, Order Taking
Janesville, Wisconsin, United States · On-site
Additional Considerations (if any): Must be 18+ - At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to …
Skills: Customer Service, Food Preparation, Sanitation Procedures, Inventory Management, Cash Handling
Janesville, Wisconsin, United States · On-site
Location : NameJanesville Position TypePart-Time Company Overview ABOUT FESTIVAL FOODS: We are a Wisconsin grocer that is committed to giving back to the communities it serves and providing guests with exceptional servic…
Skills: Customer Service, Efficient Bagging, Attention To Detail, Teamwork, Communication
Janesville, Wisconsin, United States · On-site
It's more than a career, it's a calling. WI-SSM Health St. Mary's Hospital - Janesville Worker Type: PRN Job Highlights: Qualifications: Experience with EHR and patient registration preferred, proficient computer skills,…
Skills: Patient Registration, EHR, Customer Service, Scheduling, Insurance Pre-certification
Janesville, Wisconsin, United States · On-site
$16/hr–$25/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Prescription Fulfillment, Patient Care, Inventory Management, Immunization Support, Customer Service
Janesville, Wisconsin, United States · On-site
R+L Carriers has an immediate opening for a Pre-Clerk to work in our Janesville, WI Service Center. Responsibilities will include answering calls on a multi-line system, redirecting calls to appropriate contacts, data en…
Skills: Multi-line Phone Systems, Data Entry, Typing (30 WPM), Microsoft Windows, Microsoft Outlook
Janesville, Wisconsin, United States · On-site
Job DetailsJob Location: Janesville Retail Thrift - Janesville, WI 53546Position Type: Full TimeTravel Percentage: DrivingJob Shift: AMJob Category: RetailLocation: Janesville Thrift Store Full Time (32 hours/week) | Day…
Skills: Retail Management, Customer Service, Inventory Management, Volunteer Supervision, Sales Floor Management
Janesville, Wisconsin, United States · On-site
Make BIG Money at Menards! Extra $3 per hour on Sat/Sun Store Discount Profit Sharing Exclusive Discounts for gyms, car dealerships, cell phone plans, and more! Flexible Scheduling Medical Insurance and Dental Plans On-t…
Skills: Customer Service, Team Leadership, Team Development, Retail Management, Goal Orientation
Janesville, Wisconsin, United States · On-site
$17/hr–$26/hr
OVERVIEW Schedules appointments for patients by telephone or in person. Schedule: 20 hours per week Shift: Mon - Thurs 3p - 6p, Friday 7a-4p Location: Janesville Hospital Pay Range: $17.57 -26.36 Essential Duties and Res…
Skills: Patient Scheduling, Medical Terminology, Epic, PACS, Patient Registration
Janesville, Wisconsin, United States · On-site
SUMMARY: This role is a key member of the HR team. The HR Support Specialist will be the first point of contact for the organization and a primary point of contact for all UA employees. This position will provide essenti…
Skills: Confidentiality, Customer Service, Administrative Support, HR Systems Management, Attendance Tracking
Janesville, Wisconsin, United States · On-site
Job Description What is a Retail Parts Pro? Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowl…
Skills: Automotive Systems Knowledge, Parts Sourcing, Customer Service, Sales, Diagnostic Equipment Operation
Janesville, Wisconsin, United States • Hybrid
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Manage and maintain client relationships within the health insurance portfolio while developing new business opportunities. Act as the primary contact for brokers and clients to oversee renewals, claims, and the sale of MercyCare products.
Requires a Bachelor's degree or equivalent experience and a valid Wisconsin and/or Illinois Insurance Sales License. Candidates should have strong interpersonal skills and knowledge of level-funded and self-funded health insurance plans.
Overview
We are seeking a motivated, detail-oriented and customer-focused Health Insurance Sales Representative/Account Manager to oversee and maintain client relationships within our health insurance portfolio, while developing new business opportunities. This role combines sales, customer service, and account management responsibilities to help individuals, businesses, and brokers select and manage health insurance plans that meet their needs.
The ideal candidate will act as the primary point of contact for our agents, brokers, and clients, ensuring satisfaction with insurance products and services while helping clients understand coverage options, renewals, claims processes, and compliance requirements. In addition, this position will provide education and motivation to broker agents, concerning the sales of MercyCare products and Mercy Health services, responsible for direct internal sales of MercyCare products, and will also assist in the marketing outreach efforts to the group and individual market. This position reports to the Director of Sales and Marketing.
Schedule: 40-hours per week
Shift: Days
Location: Hybrid; MercyCare Building, Janesville, WI
Pay Range: $58,797.66 - $94,076.26
Manage and maintain relationships, ongoing education and retention of MercyCare products and Mercy Health services to members, employer groups, and brokers.
Serve as the main contact for policy questions, renewals, plan documents, billing, and claims issues
Manage retention and growth of existing accounts
Position will be responsible for the sales of MercyCare products which include Commercial Group plans, individual/family plans, ICHRA’s, and ASO plans (Level Funded and Traditional ASO)
Coordinate with insurance brokers, healthcare providers, and internal teams
Prepare and present benefit plan information and renewal proposals
Assist clients with enrollment processes and policy changes
Resolve customer concerns and escalate complex issues when necessary
Maintain accurate client records and documentation
Stay updated on healthcare regulations, insurance laws, and industry trends
Position will use work flows and communication plans to ensure timely, accurate renewal processing, service to customers, and agents to retain membership.
Manage internal plan build and renewal processes.
Position will track and review information continuously with the Director of Sales and Marketing
Develop and execute marketing strategies
A strong knowledge of MercyCare products and services is essential for this position.
Experience in level-funded and self-funded health insurance plans to businesses is preferred.
Education and Experience
Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience
Certification and Licensure
Wisconsin and/or Illinois Insurance Sales License
Skills and Abilities
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Problem Solving -Demonstrate ability to work with challenging situations to promote MercyCare. Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Technical Skills - Assesses own strengths and weaknesses; Strives to continuously build knowledge and skills; Shares expertise with others.
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Travel may be 50%of time.
To perform this job successfully, an individual should have knowledge of Goldmine or similar software Contact Management systems; excel Spreadsheet software and Word Processing software.
Mercyhealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status.
Mercyhealth offers competitive pay and a comprehensive benefits package including:
Medical, Dental, Vision
Life & Disability Insurance
FSA/HSA Options
Generous, accruing paid time off
Paid Parental and caregiver leave
Career advancement and educational opportunities
Tuition and certification reimbursement
Certification Reimbursement
Well-being Programs
Employee Discounts
On-Demand Pay
Financial Education
Annual recognition/awards events
Partner appreciation days
Family entertainment/attractions discount
Community service/improvement opportunities
Click here for more details regarding Mercyhealth Careers Benefit Information.
At Mercyhealth, we don’t simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin.
Mercyhealth has been nationally recognized for our commitment to our people and culture, including:
#1 in the nation on AARP's Best Employers for Workers Over 50
One of Working Mother magazine's 100 Best Companies for Working Mothers
A Top 50 Company and Top 10 Nonprofit for Executive Women
A passion for making lives better.
At Mercyhealth, our doctors, nurses and staff are committed to making lives better for our patients and their families. They bring knowledge and innovation to ensure that our patients receive world-class health care, close to home. As an integrated health system, we provide exceptional, coordinated health care for almost every need. Integration improves access to services, technology and treatments, and leads to better outcomes. To best serve our patients, our integration centers around four core service areas: hospital-based services, clinic-based services, post-acute and retail services (home health, hospice, pharmacies, etc.), and a wholly owned and operated insurance company. At the heart of our organization are more than 7,000 doctors, nurses, staff and volunteers who live the Mercyhealth mission of providing exceptional health care services with a passion for making lives better. We’re committed to working together to make lives better for our patients and their families. Our passion drives and inspires us to do our very best, and we continuously look for ways to make each life better with the utmost care and professionalism. This can be as complex as a cutting-edge procedure or as simple as a smile. Nothing is ever too small or taken for granted. Everything matters.
Offices: 8201 E Riverside Blvd, Rockford, Illinois 61114, US · 2400 N Rockton Ave, Rockford, Illinois 61103, US · 1000 Mineral Point Ave, Janesville, Wisconsin 53548, US · Hwy 50 and 67, Lake Geneva, Wisconsin 53147, US · 901 Grant Street, Harvard, Illinois 60033, US
There are currently 235 open customer service & support positions in Janesville, WI listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, Kwik Trip, Inc., Mercyhealth Wisconsin and Illinois, The TJX Companies, Inc., Hy-Vee, Inc., among others. Browse the listings above to see every active employer.
Yes — 9 of the 235 open customer service & support positions offer remote or hybrid work (2 remote, 7 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
