Job Summary The Coordinator-Customer Service serves as the first point of contact for patients and visitors. This role involves a variety of administrative and customer service tasks aimed at ensuring a smooth and effici…
Ready to level up your career? At Prime Communications, you'll earn competitive pay, develop valuable sales skills, and have the opportunity to grow into leadership roles with the largest authorized AT&T retailer in the …
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Quick Snapshot The Senior Account Executive (SAE) will cover Jackson, MS and the surrounding area. Candidates must live in the territory. This position is a combo hunter / farmer, meaning you will be responsible for new …
Description Verdugo Strategies is a progressive campaign consulting organization whose mission is to collaborate with our clients to empower people who are working to create a better world through civic engagement, commu…
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Keep the front floor area stocked, fronted, and clean; stock merchandise according to planograms or displays; complete sales preparation; and greet customers on the sales floor. May also serve as stock puller for install…
Keep the front floor area stocked, fronted, and clean; stock merchandise according to planograms or displays; complete sales preparation; and greet customers on the sales floor. May also serve as stock puller for install…
Keep the front floor area stocked, fronted, and clean; stock merchandise according to planograms or displays; complete sales preparation; and greet customers on the sales floor. May also serve as stock puller for install…
Keep the front floor area stocked, fronted, and clean; stock merchandise according to planograms or displays; complete sales preparation; and greet customers on the sales floor. May also serve as stock puller for install…
Overview Enterprise Mobility is seeking a responsible, dedicated person to join our team as a Temporary Automotive Detailer. The starting rate of pay is $16.00 / hour based on a 40 hour workweek and is located at the (Ja…
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Enterprise Mobility
Temporary Driver - JAN Airport
Jackson, Mississippi, United States · On-site
Entry level
Overview Enterprise Mobility is seeking a responsible, dedicated person to join our team as a Temporary Driver. This position pays $12 / hour and is located at 143 S Hangar Dr Jackson, MS 39208. The Temporary driver is r…
UNIVERSITY HOSPITAL AND CLINICS - THE UNIVERSITY OF MISSISSIPPI MEDICAL CENTER
Medical Office Assistant
Jackson, Mississippi, United States · On-site
Entry level
Hello, Thank you for your interest in career opportunities with the University of Mississippi Medical Center. Please review the following instructions prior to submitting your job application: Provide all of your employm…
Skills: Medical office procedures, Telephone skills, Customer service, Multi-tasking, Typing
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Skills: Customer Service, Consultative Selling, Printing Services, Shipping, Point of Sale
Tailored Brands, Inc.
Retail Sales Associate Part Time
Jackson, Mississippi, United States · On-site
Entry level$500M raised
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Skills: Technical training, Public speaking, Brake systems, Automotive maintenance, Relationship building
Overview Taylor Dental and Braces - Jackson, MS Full-time Clinical Team Lead Required: MS Dental Assistant Permit Hours: M-F 8-5 SAT 9-2 Work for a company that is truly making the world a happier place, one smile at a t…
Benefits: Health insurance Paid time off Parental leave Training & development Vision insurance Dental insurance Benefits/Perks Paid Training Full time and Part-time positions Flexible Schedules Opportunity for advanceme…
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Full-time
high school, associate degree
Posted 16d ago
~40 hrs/week
Responsibilities
The coordinator serves as the primary point of contact for patients, managing clinic office activities and patient appointments. They are responsible for verifying insurance, performing charge entry, and assisting patients with financial counseling and payment arrangements.
Requirements
Candidates must have at least one year of experience in a physician practice or clinic and possess current knowledge of medical terminology. Proficiency in insurance verification, charge entry, and basic Windows applications is required.
Full job description
Job Summary
The Coordinator-Customer Service serves as the first point of contact for patients and visitors. This role involves a variety of administrative and customer service tasks aimed at ensuring a smooth and efficient clinic experience for patients and staff. Coordinates and directs the office activities of the physician practice. May be responsible for financial counseling thus verifying insurance and collecting the appropriate co-pays, co-insurances and past due balances. Will make appointments and appointment reminder phone calls. May handle pre-certifications and maintains a professional working relationship with insurance companies. Displays good public relation and communication skills.
Job Responsibilities
• Verifies insurance, communicates regularly with carriers and other regulatory agencies for reimbursement purposes. • Performs daily and monthly close out procedures for internal controls and cash balancing. • Maintains working knowledge of insurance co-pays and deductible, and workman's compensation protocols to ensure accurate and compliant billing information. • Promotes customer satisfaction while maintaining a positive, professional manner in both verbal and nonverbal communication. • Possesses comprehensive knowledge of corporate policies and procedures as they relate to clinic operations. • Answers telephones, takes, and directs messages on a timely basis according to the direction and location appropriate to maintain continuous workflow. • Perform accurate charge entry. • Complies with all organizational policies regarding ethical business practices. • As necessary, calls patients to obtain payment due or make financial arrangements for scheduled exams. • Schedules appointments, gathers demographic and insurance information and enters into the practice management system. • Maintains an organized and efficient work environment by keeping files and records neat and orderly to promote a smooth work-flow and to ensure confidentiality. • Coordinates resources necessary to input accurate data, both demographic and medical, collect appropriate fees at time of service and assist patient with financial counseling when appropriate. • Completes assigned goals.
Minimum Qualifications
Minimum Education
Minimum Experience
One (1) year of experience in a physician practice or clinic.
Minimum Training
Current knowledge of medical terminology. Knowledge in insurance verification and charge entry as provided through experience in a physician practice.
Minimum Special Skills
Excellent customer relations skills. Basic knowledge of Windows applications. Current knowledge of medical terminology.
Minimum Licensure, Registration, Certification
Desired Qualifications
Desired Education
Collegiate or medical trade completion. Associates Degree
Baptist Memorial Health Care is one of the country’s largest not-for-profit health care systems and the largest provider of Medicaid in the region. Baptist offers a full continuum of care to communities throughout the Mid-South and consistently ranks among the top integrated health care networks in the country. The health care system comprises 24 affiliate hospitals in West Tennessee, Mississippi and East Arkansas; more than 5,400 affiliated physicians; Baptist Medical Group, a multispecialty physician group with more than 900 providers; home, hospice and psychiatric care; minor medical centers and clinics; a network of surgery, rehabilitation and other outpatient centers; and an education system highlighted by Baptist Health Sciences University (formerly Baptist College of Health Sciences). Baptist employs more than 21,000 people, and in fiscal year 2022 contributed more than $455 million in community benefit and uncompensated care to the communities it serves. For more information, please visit www.baptistonline.org or follow us on Facebook or Instagram.
Offices: 350 N Humphreys Blvd, Memphis, Tennessee 38120, US
HospitalHealth CareRehabilitationNon ProfitWellnessMedicalGovernmentNursing and Residential Care
How many Customer Service & Support jobs are open in Jackson, MS right now?
There are currently 481 open customer service & support positions in Jackson, MS listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Jackson, MS?
Companies currently hiring include Domino's, UNIVERSITY HOSPITAL AND CLINICS - THE UNIVERSITY OF MISSISSIPPI MEDICAL CENTER, AutoZone, Baptist Memorial Health Care, Bobby Jones Links, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Jackson, MS?
Yes — 28 of the 481 open customer service & support positions offer remote or hybrid work (23 remote, 5 hybrid).
How do I apply for Customer Service & Support jobs in Jackson, MS?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.