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Customer Service & Support Jobs in Jackson, MI (Now Hiring) — 120 open

America's Preferred Home Warranty logoAmerica's Preferred Home Warranty

Customer Success Consultant

Jackson, Michigan, United States · On-site

$34k–$95k/yr

Entry level

America’s Preferred Home Warranty (APHW) is excited to present a great career opportunity! Our organization offers a unique work culture guided by the Golden Rule and focused on putting our employees first. We are …

Skills: Customer Service, Relationship Building, Communication Skills, Time Management, Resource Management

The TJX Companies, Inc. logoThe TJX Companies, Inc.

Backroom Associate

Jackson, Michigan, United States · On-site

$14/hr–$14/hr

Entry level

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. …

Skills: Customer Service, Communication, Organization, Attention To Detail, Multi-tasking

Farmers District 40 & 94 logoFarmers District 40 & 94

Insurance Sales Advisor - Farmers Insurance

Jackson, Michigan, United States · On-site

$45k–$75k/yr

Entry level

Insurance Sales AdvisorKelcie Wilson-Yeider Farmers Insurance Agency Looking for a Career Where You Can Help People and Build Something for Yourself? If you enjoy building relationships, helping people find solutions, an…

Skills: Relationship Building, Insurance Sales, Customer Service, CRM Management, Lead Conversion

Domino's logoDomino's

Delivery Driver(01071) - 1236 Francis Street

Jackson, Michigan, United States · On-site

Entry level$1.3B raised

Job Description It's more fun with us! No one likes being bored at work, which is why a Domino's job is all about having fun! That's how we roll. So if you're looking for casual work or maybe something more permanent, ou…

Skills: Customer Service, Safe Driving, Navigation, Cash Handling, Order Processing

Domino's logoDomino's

General Manager(01071) - 1236 Francis St

Jackson, Michigan, United States · On-site

Mid level$1.3B raised

Job Description ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyo…

Skills: Cost Control, Inventory Management, Cash Control, Customer Relations, Staffing

Domino's logoDomino's

Customer Service Rep(01071) - 1236 Francis Street

Jackson, Michigan, United States · On-site

Entry level$1.3B raised

Job Description It's more fun with us! No one likes being bored at work, which is why a Domino's job is all about having fun! That's how we roll. We live to beat the rush and make it possible to make, bake or take pizzas…

Skills: Customer Service, Cash Handling, Upselling, Food Preparation, Food Safety

Domino's logoDomino's

Assistant Manager(01071) - 1236 Francis St

Jackson, Michigan, United States · On-site

Mid level$1.3B raised

Job Description Born to Lead Being a Domino's Assistant Manager is more than just a job - it's a career. We're all about fun, but we take your career ambitions very seriously. As someone that likes a challenge, you'll lo…

Skills: Cost Control, Inventory Management, Cash Handling, Customer Relations, Staffing

Advance Auto Parts logoAdvance Auto Parts

Store Driver

Jackson, Michigan, United States · On-site

Entry level$1.9B raised

Job Description Position Responsibilities Pick, stage and safely deliver parts to pro customers Pick up returns and coresDrop off weekly/monthly sales flyers while promoting current sales and loyalty programs Daily colle…

Skills: Safe Driving, Customer Service, Inventory Management, Upselling, Cross-selling

Orthopaedic Rehab Specialists Physical Therapy logoOrthopaedic Rehab Specialists Physical Therapy

Physical Therapist Aide

Jackson, Michigan, United States · On-site

Entry level

Description Do you want to be a part of transforming lives? If you want to motivate, inspire, and make a difference in people’s lives, YOU may be the person we are looking for. Orthopaedic Rehab Specialists is not JUST a…

Skills: Patient Care, Modality Setup, HIPAA Compliance, Communication, Clinic Maintenance

U-Haul logoU-Haul

Customer Service Representative

Jackson, Michigan, United States · On-site

Entry level

Location: 2925 E Michigan Ave, Jackson, Michigan 49202 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service …

Skills: Customer Service, Equipment Inspection, Inventory Management, U-Scan Technology, Forklift Operation

West Tennessee Healthcare logoWest Tennessee Healthcare

Patient Access Representative I - (North Hospital)

Jackson, Michigan, United States · On-site

Entry level

Category: Admin Support City: Jackson State: Tennessee Shift: 8 - Day (United States of America) Job Description Summary: This position is responsible for completing the financial clearance process within Patient Access …

Skills: Financial Clearance, Patient Registration, Insurance Verification, Benefits Verification, Referral Management

Meijer logoMeijer

General Merchandise Manager

Jackson, Michigan, United States · On-site

Mid level$27M raised

As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our fam…

Skills: Team Member Engagement, Performance Management, Succession Planning, Financial Analysis, P&L Management

KMG Prestige, Inc. logoKMG Prestige, Inc.

Maintenance Technician - Foxfire Apartments - Jackson, MI

Jackson, Michigan, United States · On-site

$18/hr–$20/hr

Entry level

KMG Prestige is seeking a Maintenance Technician to join our team in Jackson, MI who enjoys new challenges, takes pride in their work, and is detail oriented. The ideal candidate will strive to create happy residents thr…

Skills: Hvac Knowledge, Plumbing, Electrical, Drywall, Appliance Repair

Taher, Inc. logoTaher, Inc.

Food Service Worker

Jackson, Michigan, United States · On-site

Entry level

Variety is the spice of life! Join our team as a food service aide and help make a difference in our guests lives with fresh, chef-created, and prepared food. Be a lunch SUPERHERO working with a team of professionals to …

Skills: Food Preparation, Food Serving, Customer Service, Basic Arithmetic, Food Safety

PepsiCo logoPepsiCo

Merchandiser

Jackson, Michigan, United States · On-site

Entry level$4.0B raised

PBNA $24.00 / hour CLICK HERE to view our Merchandiser Realistic Job Preview Video Position is responsible for product merchandising within large volume stores (Grocery, etc.). This includes stocking shelves, rotating sh…

Skills: Product Merchandising, Inventory Rotation, Display Setup, Customer Service, Physical Labor

PepsiCo logoPepsiCo

Merchandiser

Jackson, Michigan, United States · On-site

Entry level$4.0B raised

CLICK HERE to view our Merchandiser Realistic Job Preview Video Position is responsible for product merchandising within large volume stores (Grocery, etc.). This includes stocking shelves, rotating shelved product, sett…

Skills: Product Merchandising, Inventory Rotation, Display Setup, Customer Service, Physical Stamina

Kroger logoKroger

GROCERY/CLERK

Jackson, Michigan, United States · On-site

Entry level

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and prof…

Skills: Customer Service, Communication Skills, Basic Math, Retail Operations, Quality Assurance

Cracker Barrel logoCracker Barrel

Restaurant Manager

Jackson, Michigan, United States · On-site

Mid level$300M raised

They say you are the company you keep - and at Cracker Barrel, we take that seriously. Whether you’re greeting guests, rolling out biscuits, or keeping things humming behind the scenes, you make the moments that matter, …

Skills: Restaurant Management, People Leadership, Hospitality, Store Operations, Guest Experience

Fun Town RV logoFun Town RV

Service Manager

Jackson, Michigan, United States · On-site

Senior

Founded in 2010, Fun Town RV (FTRV) has grown into Texas’s largest RV chain, operating 36 locations and planning to expand. We provide excellent customer service and offer top RV brands for less, backed by a rigoro…

Skills: Service Management, Team Leadership, Customer Service, Budget Management, Technical Troubleshooting

Ulta Beauty logoUlta Beauty

Beauty Advisor

Jackson, Michigan, United States · On-site

Entry level$266M raised

We consider applications for this position on an ongoing basis. OVERVIEW Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying…

Skills: Guest Service, Selling, Point Of Sale System, Apple Devices, Customer Relationship Management

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Showing 1–20 of 120

America's Preferred Home Warranty logo

Customer Success Consultant

America's Preferred Home Warranty

Jackson, Michigan, United States • On-site

Apply
Entry level

Tired of cold applications?

Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.

  • $34k–$95k/yr
  • Full-time
  • high school
  • Paid training, Health insurance, Dental insurance, Vision insurance, Life insurance, 401k matching
  • Posted 5h ago
  • ~40 hrs/week

Responsibilities

Act as a trusted advisor for homeowners by providing exceptional customer service and educating them on home warranty coverage. Focus on building long-term relationships to support customer renewals and achieve performance goals.

Requirements

Requires a high school diploma or equivalent and a self-motivated professional demeanor. Previous experience in customer service, sales, or account management is preferred.

Full job description

America’s Preferred Home Warranty (APHW) is excited to present a great career opportunity! Our organization offers a unique work culture guided by the Golden Rule and focused on putting our employees first. 

We are seeking a Customer Success Consultant to join our Direct-to-Consumer (DTC) team. In this role, you will be a trusted advisor for homeowners by providing exceptional customer service, educating customers on their home warranty coverage, recommending solutions based on their needs, and supporting customer renewals. You will serve as the primary point of contact while building long-term relationships and ensuring homeowners receive the value, support, and peace of mind their warranty provides.

The ideal candidate is passionate about serving others, naturally builds relationships, brings positive energy, and enjoys creating meaningful customer experiences. This is not a high-pressure sales position. Success comes from building trust, educating homeowners, and helping them make the best decisions for their home protection needs. If you enjoy creating positive customer experiences while achieving meaningful goals, you will thrive in this role.

This position will report to the Consumer Sales Manager. 

PAY: 

First year potential earnings: $56,000 to $95,000
Training period: $20/hr. for up to 120 days
Base pay after training: $15/hr. + bonus & commission

RESPONSIBILITIES:

• Build strong relationships with homeowners through inbound and outbound calls

• Provide exceptional customer service by answering questions, addressing concerns, and creating positive customer experiences

• Educate homeowners about their home warranty coverage, benefits, and available options

• Recommend optional coverages and solutions based on homeowner needs

• Proactively engage homeowners regarding warranty renewals and educate them on the value of continuing their coverage

• Support retention efforts by building trust and providing personalized solutions

• Achieve customer service, renewal, and sales performance goals

• Generate homeowner referrals and encourage customers to share their experiences through reviews

• Maintain accurate customer records and document conversations within company systems

• Navigate multiple systems and resources to efficiently assist homeowners

• Collaborate with team members to provide a seamless homeowner experience

• Perform other duties as assigned

QUALIFICATIONS:

  • Self-motivated professional with strong work ethic, integrity, and values
  • Strong interpersonal and communication skills
  • Excellent time and resource management skills
  • Ability to project a professional and knowledgeable demeanor 
  • Strong relationship-building skills
  • Positive attitude with a desire to help others
  • Excellent attention to detail and ability to stay organized
  • Goal oriented mindset with the ability to achieve individual and team objectives
  • Ability to work independently while contributing to a team environment
  • Experience working with Microsoft Windows

 

EDUCATION:

  • High school or equivalent

EXPERIENCE:

  • Customer service experience preferred
  • Sales, customer success, or account management experience a plus

WHAT APHW OFFERS:

  • Paid training 
  • Health insurance, dental, and vision 
  • Life insurance
  • 401k (matching) 
  • Paid holidays 
  • Paid time off (Up to 5 weeks) 
  • Short-term and long-term disability 
  • Employee referral bonus
  • Parenting time 
  • Ramsey SmartDollar
  • ADP LifeMart & LifeCare

Full-time; overtime as needed; based on business needs, Customer Success Consultants work the following shifts:

  • Monday-Friday: 10am-7pm
  • Monday-Friday: 1pm-10pm
  • Tuesday-Saturday: 10am-7pm
  • Tuesday-Saturday: 1pm-10pm

Location: In-person; Jackson, MI Corporate Office

Sales; Sales Representative; Inside Sales; Customer Service; Customer Relations; Concierge; Homeowner Concierge Specialist

Related keywords

Home WarrantyCustomer SuccessDirect-to-ConsumerDTCCustomer RetentionInside SalesCustomer RelationsMicrosoft WindowsAccount ManagementReferralsCustomer ExperienceInbound SalesOutbound SalesHomeowner Concierge

About America's Preferred Home Warranty

LinkedIn

Choose your own licensed contractor for all covered repairs.

Industry
Real Estate
Company size
201-500 employees
Founded
1999
Headquarters
Jackson, MI
LinkedIn followers
22,497

For over 20 years, America’s Preferred Home Warranty has helped thousands of homeowners nationwide protect their biggest investment.

Offices: 5775 Ann Arbor Road, Jackson, MI 49201, US

Home WarrantiesReal Estate
View all jobs at America's Preferred Home Warranty

Frequently asked questions

How many Customer Service & Support jobs are open in Jackson, MI right now?

There are currently 120 open customer service & support positions in Jackson, MI listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Customer Service & Support roles in Jackson, MI?

Companies currently hiring include Meijer, Domino's, American 1 Credit Union, Lowe's Companies, Inc., Tractor Supply Company, among others. Browse the listings above to see every active employer.

Are there remote or hybrid Customer Service & Support jobs in Jackson, MI?

Yes — 5 of the 120 open customer service & support positions offer remote or hybrid work (2 remote, 3 hybrid).

How do I apply for Customer Service & Support jobs in Jackson, MI?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

Customer Service & Support jobs in other cities

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Other jobs in Jackson, MI

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