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$16/hr–$19/hr
Part-time
high school
Subsidized membership, Discounts on products and services, 401(k) retirement savings plan, Training and professional development, Paid sick leave, Medical coverage
Posted 18d ago
~15 hrs/week
Responsibilities
The Membership Concierge serves as the primary point of contact for members and guests, providing high-quality service and information regarding club programming and policies. They are responsible for facilitating transactions, managing account changes, and building value-based relationships to enhance member loyalty.
Requirements
Candidates must have at least 6 months of service or reception experience and the ability to work a minimum of 15 hours per week. A commitment to a healthy lifestyle and the ability to stand for extended periods are also required.
Full job description
Position Summary
The Membership Concierge I delivers the highest quality customer service to all members and guests. As the first point of contact, you play a crucial role in ensuring everyone who visits Life Time feels welcomed and valued. In this role, you will enjoy a fun and healthy work environment while building value-based relationships which increases member loyalty and assists them in meeting their healthy way of life goals.
Job Duties and Responsibilities
Operates as first point of contact for members and guests
Receives and facilitates incoming phone calls from members and guests
Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
Assists members with transactions and general account changes
Position Requirements
Minimum of 6 months service/reception experience
Complete Concierge Certification upon hire
Must work a minimum of 15 hours per week
Commitment to serve others
Effective communication skills
Passion for living a healthy way of life
Ability to multi-task and deliver high quality customer service in a fast-paced environment
Must have good verbal communication
Must be able to stand for 4 hours at a time
Preferred Requirements
HS graduate or equivalent preferred
Pay
This is an hourly position with wages starting at $16.50 and pays up to $19.50, based on experience and qualifications.
Benefits
All team members receive the following benefits while working for Life Time:
A fully subsidized membership
Discounts on Life Time products and services
401(k) retirement savings plan with company discretionary match (21 years of age and older)
Training and professional development
Paid sick leave where required by law
Full-time Team Members are eligible for additional benefits, including:
Medical, dental, vision, and prescription drug coverage
Short term and long term disability insurance
Life insurance
Pre-tax flexible spending and dependent care plans
Parental leave and adoption assistance
Paid time off, including 5 to 20 vacation days per calendar year (based on tenure) and paid sick leave
Deferred compensation plan, if the team member meets the required income threshold
For California residents, please review https://my.lifetime.life/policy/ca-privacy-policy.html for information about our privacy practices, including the information we collect and your rights relating to your information.
Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
Related keywords
Membership ConciergeCustomer ServiceHospitalityReceptionMember RelationsClub OperationsAccount ManagementHealthy Way of LifeCommunicationMulti-taskingConcierge CertificationRetailFitness Industry
Life Time provides an entertaining, educational, friendly and inviting, functional and innovative experience of uncompromising quality that meets the health and fitness needs of the entire family.
Life Time is a wellness pioneer reshaping the way consumers approach their health by integrating where we move, work and live—digitally and physically—through our Life Time athletic resorts, Life Time Work and Life Time Living brands. Our objective is to deliver the best experiences and programs in the best places by the best people and performers. We are committed to an inclusive culture that welcomes and respects everyone, supporting all people on their path to healthier, happier lives.
Offices: 2902 Corporate Place, Chanhassen, MN 55317, US
How many Customer Service & Support jobs are open in Irvine, CA right now?
There are currently 1,132 open customer service & support positions in Irvine, CA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Irvine, CA?
Companies currently hiring include Allied Universal, Starbucks, UCI Health, Life Time Inc., Bass Pro Shops, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Irvine, CA?
Yes — 139 of the 1132 open customer service & support positions offer remote or hybrid work (54 remote, 85 hybrid).
How do I apply for Customer Service & Support jobs in Irvine, CA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.