Hsinchu, Taiwan · On-site
Context Works either in Customer Support or in BL Apps (AE, Brion or HMI) and can be located in the field as well as at HQ working on sustaining, NPI or customer projects. Interfaces with project leaders and mostly withi…
Skills: Lithography, Patterning, Overlay, Imaging, Data Analysis
Hsinchu, Taiwan · Hybrid
As a Service Engineer, he/she is responsible for performing filed service on equipment with minimum supervision. As this role serves as a face in front of the customer, it is also expected of the service engineer to deve…
Skills: Troubleshooting, Technical Repair, Equipment Maintenance, Interpersonal Skills, English Communication
Hsinchu, Taiwan · On-site
Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that help…
Skills: Customer Service, Order Management, Supply Chain Management, Project Management, SAP
Hsinchu, Taiwan · On-site
Company:Qualcomm Semiconductor Limited Job Area:Engineering Services Group, Engineering Services Group > Support Engineering General Summary: The Testing Supervisor is responsible for leading and supervising test operato…
Skills: Testing Supervision, Networking Products, Communication Products, Hardware Testing, Quality Control
Hsinchu, Taiwan · On-site
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring …
Skills: Facilities Management, Vendor Management, Procurement, Financial Management, Health & Safety Management
Hsinchu, Taiwan · On-site
The group you’ll be a part of The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quali…
Skills: Electro-mechanical Systems, Electronic Systems, Analytical Problem-solving, Troubleshooting, Diagnostics
Hsinchu, Taiwan · On-site
The group you’ll be a part of The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quali…
Skills: Semiconductor equipment, Field service, Troubleshooting, Preventive maintenance, Electrical schematics
Hsinchu, Taiwan · On-site
The group you’ll be a part of The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quali…
Skills: Technical Support, Diagnostics, Troubleshooting, Electro-mechanical Equipment Repair, Computer Systems Debugging
Hsinchu, Taiwan · On-site
The group you’ll be a part of The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quali…
Skills: On-site Repair, Maintenance Service, Equipment Installation, Analytical Problem-solving, Troubleshooting
Hsinchu, Taiwan · On-site
Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that help…
Skills: Quality Management Systems, ISO Audits, 8D Problem Solving, Advanced Problem Solving, KPI Development
Hsinchu, Taiwan · On-site
The group you’ll be a part of The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quali…
Skills: Electro-mechanical Systems, Electronic Systems, Analytical Problem-solving, Troubleshooting, Diagnostics
Hsinchu, Taiwan · On-site
The group you’ll be a part of The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quali…
Skills: Semiconductor equipment, Troubleshooting, Preventive maintenance, Electro-mechanical systems, Electronic systems
Hsinchu, Taiwan · On-site
Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that help…
Skills: CMP Processes, Process Optimization, Tool Matching, Process Validation, Technical Troubleshooting
Hsinchu, Taiwan · On-site
The group you’ll be a part of The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quali…
Skills: On-site Repair, Maintenance Service, Installation, Troubleshooting, Analytical Problem-solving
Hsinchu, Taiwan · On-site
Company:Qualcomm Semiconductor Limited Job Area:Engineering Services Group, Engineering Services Group > Support Engineering General Summary: Qualcomm is the world’s leading wireless technology innovator and the driving …
Skills: Digital Hardware Troubleshooting, Analog RF Debugging, Oscilloscopes, Signal Generators, Spectrum Analyzers
Hsinchu, Taiwan · On-site
Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that help…
Skills: Service Product Line Management, Field Product Support, KPI Tracking, Financial Analysis, Escalation Management
Hsinchu, Taiwan · On-site
The group you’ll be a part of The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quali…
Skills: Technical Troubleshooting, Root Cause Analysis, Electro-mechanical Repair, Data Analysis, Customer Support
Hsinchu, Taiwan · On-site
The group you’ll be a part of The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quali…
Skills: Technical Troubleshooting, Root Cause Analysis, Electro-mechanical Repair, Data Analysis, Escalation Management
Hsinchu, Taiwan · On-site
The group you’ll be a part of The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quali…
Skills: Technical Support Coordination, Administrative Support, Personnel Management, Preventive Maintenance, Installation
Hsinchu, Taiwan · Hybrid
The group you’ll be a part of The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quali…
Skills: Material Management, Materials Planning, Bill of Materials (BOM) Maintenance, Production Coordination, Material Requirements Planning
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The role involves providing escalation support, executing new product roll-outs, and defining node solutions for lithography equipment. It also requires performing high-quality data analysis to identify root causes and mentoring new hires.
A Master's degree in a technical field is required, along with at least one year of experience in IC manufacturing or research focused on lithography and patterning. Preference is given to candidates with more than two years of relevant work experience.
Works either in Customer Support or in BL Apps (AE, Brion or HMI) and can be located in the field as well as at HQ working on sustaining, NPI or customer projects. Interfaces with project leaders and mostly within own sector or project team.
Has skill set of multiple competencies to practically make use of knowledge base to resolve issues that have known solution or deep knowledge of single competency enabling to solve new issues and demonstrate solution direction with own analysis.
MSc in technical field.
Limited experience in an IC manufacturing environment, or research institute with emphasis on lithography, patterning, overlay, imaging, or focus related to node/process development.
Experience
> 2 yr work experience is preferable. (minimum > 1 yr)
Contributes to service order actions and problem description clarification.
Creates basic diagnostics requirements for one specific use case.
Executes standard tasks and can lead part of the roll out of a new product or service. As an NPI deliverable; creates knowledge sharing material for future reference.
Executes analysis work within a single competence/domain, typically following predefined paths. Combines inputs from others to support making one consistent solution definition. Typically reviews with others before formally sharing.
Combines inputs from others to make one consistent execution plan. Supports definition of detailed integration and test plans, executes on task level. Typically reviews with others before formally sharing.
Mentors new-hires on first tasks.
Is capable to deliver intermediate and advanced training to colleagues and customers.
Shares best known methods within the group or department.
Improves operational efficiency and quality in own daily work and work of the team members. Signals gaps in process and proposes improvement within scope of team.
Speaks up and triggers VoC. Evaluates existing products.
Independently supports in demo preparation, execution and analysis.
Performs high quality analysis from specific data, and extract key insights from analysis, identifying root cause and technical solutions. Usage of default toolsets and analysis methods based on own insights.
This position requires access to controlled technology, as defined in the United States Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.
Need to know more about applying for a job at ASML? Read our frequently asked questions.
Changing the world, one nanometer at a time
Who are we? ASML is an innovation leader in the global semiconductor industry. We make machines that chipmakers use to mass produce microchips. Founded in 1984 in the Netherlands with just a handful of employees, we’ve now grown to over 40,000 employees, 143 nationalities and more than 60 locations around the world. What do we do? We provide chipmakers with hardware, software and services to mass produce patterns on silicon through lithography. Our lithography systems use ultraviolet light to create billions of tiny structures on silicon that together make up a microchip. We push our technology to new limits to enable our customers to create smaller, faster and more powerful chips. Who are our people? While you may think that only engineers and mathematicians work at ASML, you'll be surprised to find out that our people come from a wide variety of backgrounds. Across ASML, we have dedicated teams that manage customer support, communications and media, IT, software development and more. Every team in the company is essential for pushing our technology and the industry forward. If you love to tackle challenges and innovate in a collaborative, supportive and inclusive environment with all the flexibility and freedom to unleash your full potential, ASML is the place to be. Join us!
Offices: De Run 6501, Veldhoven, 5504DR, NL · Matheson Street 1, Times Square Tower Two, Suites 3704-6, Hong Kong, HK · 2650 W Geronimo Pl, Chandler, Arizona 85224, US · 77 Danbury Road, Wilton, CT 06897, US · 11F, No.1, Sec 3, Gongdao 5th Road, Taifei ONE, Hsinchu City, 30069, TW
There are currently 140 open customer service & support positions in Hsinchu, Taiwan listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Lam Research, Applied Materials, KLA, ASML, Onto Innovation, among others. Browse the listings above to see every active employer.
Yes — 17 of the 140 open customer service & support positions offer remote or hybrid work (1 remote, 16 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
