Customer Service & Support Jobs in Horsham, PA (Now Hiring) — 49 open — Page 3

JOB SUMMARY:

As an HVAC technician, you will work as part of a dynamic team filling a role that suits you best, whether consulting with customers, repairing, installing, or all of the above. You will diagnose and repair heating and cooling systems and lead customers to informed and confident buying decisions by providing an extraordinary customer experience. 

The ideal candidate has the technical skills to install, troubleshoot, and diagnose all equipment, and is an effective problem solver and communicator. Ready to join our growing HVAC team? The position will be based in the field, with your very own company-provided take-home truck. 

ESSENTIAL JOB FUNCTIONS:

• Maintain communication with dispatch, your manager, and parts and installation teams. 
• Keep your company truck clean, inside and out. 
• Keep your truck inventory up to date. 
• Properly complete paperwork. 
• Have and maintain a clean driving record. 
• Participate in training allowing you to grow and develop as a professional. 
• Have or be willing to get the proper certifications. We can help you with this. 
• Replace heating, air conditioning, air quality, refrigeration, and control systems 
• Use electrical testing equipment to check electrical circuits and components 
• Test pipe or tubing joints and connections for leaks 
• Join pipes or tubing from the equipment to the fuel, water, or refrigerant source 
• Lay out and connect electrical wiring using hand tools according to the wiring diagram 
• Comply with all applicable standards, codes, policies, and safety procedures 
• Tell customers how to properly use their new HVAC equipment 
• Enter completed projects and the parts used into the database 
• Ensure safety best practices are followed in the field.
• Other duties as assigned.

QUALIFICATIONS/ABILITIES:

• Certification or associate’s degree from an HVAC program at a technical school and 2+ years as an HVAC installation technician (preferred but not required) 
• Basic understanding of electrical wiring and connections 
• Comfortable working in crawl spaces and attics 
• Excellent math, people, and problem-solving skills 

EDUCATION/EXPERIENCE REQUIREMENTS:

REQUIRED:

• High School Diploma or equivalent required
• 1+ year experience in sales, preferably HVAC or home services.
• Clean Driving Record
• Ability to Pass Pre-Employment Background Check and Physical/Drug Screen

PREFERRED:

• Certification or associate’s degree from an HVAC program at a technical school and 2+ years as an HVAC installation technician (preferred but not required) 
• Experience in the trades: HVAC, plumbing, electrical
• Experience with Service Titan
• EPA Certified preferred
• NATE Certified preferred

WORKING CONDITIONS/PHYSICAL REQUIREMENTS:

• Professional Office Environment
• Ability to travel to other locations, for training sessions and/or meetings, car/air travel 25-50%
• Must be able to lift ~50lbs
• Ability to sit for extended periods of time

BENEFITS:

Compensation: Based on experience

Benefits: Standard benefit plan for full-time, regular employees

SCHEDULE:

Monday-Friday 8am-5pm; can change as business needs change