Guadalajara, Jalisco, Mexico · Hybrid
Job Summary Bilingual Clinical Product Specialist delivering phone-based clinical support to patients with Type 1 and Type 2 diabetes. Educates users on Omnipod products, resolves technical and clinical inquiries, interp…
Skills: Bilingual English and Spanish, Diabetes Clinical Support, Patient Education, Insulin Pump Therapy, Data Management Analysis
Guadalajara, Jalisco, Mexico · On-site
Brief Job Description: The Mechanical Engineer will: Responsible for startups, maintenance, and emergency repairs for Vertiv UPS, battery, power distribution, and site monitoring equipment. Required to establish, promote…
Skills: UPS Maintenance, Power Distribution, Site Monitoring, Electrical Engineering, Electronics Engineering
Guadalajara, Jalisco, Mexico · On-site
Please note this job advertisement is only available in Spanish. To view the job, select ‘Español - ES’ from the language selector in the page menu. Ejecutivo Premier HSBC México, ofrecemos oportunidades para desarrollar…
Skills: Customer Service, Sales, Financial Advisory, Portfolio Management, Negotiation
Guadalajara, Jalisco, Mexico · On-site
Santa Clara es la compañía de lácteos de la Industria Mexicana de Coca-Cola que ofrece bienestar, hidratación y nutrición a las familias mexicanas mediante opciones, porciones y soluciones para diferentes gustos, necesid…
Skills: Customer Service, Sales, Food Handling, Cash Handling, Retail Service
Guadalajara, Jalisco, Mexico · On-site
Company Description Expeditors is a global leader in logistics, providing seamless supply chain solutions to meet the complex demands of international trade. Headquartered in Seattle, Washington, we operate in over 350 l…
Skills: Customer Service, Air Export Operations, Data Entry, Billing And Accounting, English Fluency
Guadalajara, Jalisco, Mexico · On-site
Please note this job advertisement is only available in Spanish. To view the job, select ‘Español - ES’ from the language selector in the page menu. Gerente de Sucursal. HSBC México, ofrecemos oportunidades para desarrol…
Skills: Customer Orientation, Sales Orientation, Teamwork, Results Focus, Problem Solving
Guadalajara, Jalisco, Mexico · On-site
Who We Are: At Avnet, relationships matter. We are a global, FORTUNE ® 500 technology distributor and solutions company that delivers design, supply chain and logistics expertise to customers at every stage of a product’…
Skills: Inside Sales, Customer Service, Account Management, SAP, ERP
Guadalajara, Jalisco, Mexico · On-site
Ubicación: TONALA -Retos a los que te enfrentas: •Atención a clientes Captura de datos Armado y control de expedientes Manejo de chequera Análisis de documentos -Si eres alguien que cuenta con: • Habilidades contables Gu…
Skills: Accounting Skills, Customer Service, Data Entry, Document Analysis, File Management
Guadalajara, Jalisco, Mexico · On-site
At Paystand, we’re not just another fintech company—we’re trailblazers in decentralized finance (DeFi), transforming how businesses manage their finances. With thriving hubs in Santa Cruz, San Francisco, Austin, Minneapo…
Skills: End-User Support, Troubleshooting, Account Administration, Asset Management, Onboarding/Offboarding
Guadalajara, Jalisco, Mexico · Remote Solely
$260/hr–$270/hr
We are actively hiring experienced Collections Specialists located in Mexico and Colombia to join our growing remote team. This role is ideal for professionals with strong third-party collections experience who are confi…
Skills: Collections, Negotiation, Objection Handling, FDCPA Compliance, English Communication
Guadalajara, Jalisco, Mexico · Remote Solely
$260/hr–$270/hr
We are actively hiring experienced Collections Specialists located in Mexico and Colombia to join our growing remote team. This role is ideal for professionals with strong third-party collections experience who are confi…
Skills: Collections, Negotiation, Objection Handling, FDCPA Compliance, English Communication
Guadalajara, Jalisco, Mexico · Hybrid
Please note this job advertisement is only available in Spanish. To view the job, select ‘Español - ES’ from the language selector in the page menu. Actividades Por Desempeñar: Atención y asesoría telefónica a empleados …
Skills: Customer Service, Effective Communication, Teamwork, Negotiation, Problem Solving
Guadalajara, Jalisco, Mexico · On-site
Fecha límite para apuntarse:2026-12-30 ¿Quieres desarrollar tu carrera profesional? BBVA es una empresa global con más de 160 años de historia que opera en más de 25 países en los que damos servicio a más de 80 millones …
Skills: Customer Service, Sales, Digital Banking, Mobile Applications, Interpersonal Relations
Guadalajara, Jalisco, Mexico · On-site
Company Description Expeditors is a global leader in logistics, providing seamless supply chain solutions to meet the complex demands of international trade. Headquartered in Seattle, Washington, we operate in over 350 l…
Skills: Air Export Operations, Customer Service, Billing And Accounting, Data Entry, Shipment Processing
Guadalajara, Jalisco, Mexico · Remote OK
Job Summary: The Senior Customer Support Specialist (Tier 2) provides advanced support for citizens and agency users interacting with Neumo platforms, with a primary focus on payment processing, transactional data, repor…
Skills: Payment processing, Transactional data analysis, Financial reconciliation, Tier 2 support, Data validation
Guadalajara, Jalisco, Mexico · On-site
Fecha límite para apuntarse:2026-08-31 ¿Quieres desarrollar tu carrera profesional? BBVA es una empresa global con más de 160 años de historia que opera en más de 25 países en los que damos servicio a más de 80 millones …
Skills: Customer Service, Sales, Mobile Application Proficiency, Interpersonal Relations, Banking
Guadalajara, Jalisco, Mexico · Remote Solely
We are seeking an organized and client-focused Work From Home Travel Coordinator to assist clients with researching destinations, coordinating travel details, and organizing personalized travel plans. This fully remote r…
Skills: Communication, Organization, Attention To Detail, Travel Planning, Customer Service
Guadalajara, Jalisco, Mexico · On-site
¡Gana más de $25,000 libres mensuales! Oferta: Sueldo base semanal de $2,800 más comisiones Comisiones no topadas Bonos adicionales por venta Herramientas de trabajo proporcionadas por la empresa Prestaciones de ley Requ…
Skills: Retail Sales, CRM, ERP, Microsoft Office, Whatsapp
Guadalajara, Jalisco, Mexico · Hybrid
Position Overview The Customer Success Manager I oversees a portfolio of accounts and ensures an amazing customer experience, as measured by NPS, net revenue retention, referrals and product usage indicators. As the key …
Skills: Account Management, Customer Success, SaaS, Salesforce, Stakeholder Management
Marriott International Hotels, Inc.Guadalajara, Jalisco, Mexico · On-site
POSITION SUMMARY Clean public and employee restrooms and showers. Clean glass in public and employee areas. Clean floor surfaces in public or employee space using designated chemicals, supplies, and equipment. Dust surfa…
Skills: Cleaning, Sanitization, Waste Management, Facility Maintenance, Customer Service
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Provide phone-based clinical support and education to patients with Type 1 and Type 2 diabetes using Omnipod products. Resolve technical inquiries, interpret diabetes data, and document all interactions in the CRM to ensure customer retention.
Requires a bachelor's degree in a clinical field and 2-3 years of clinical experience with patients, preferably those with diabetes. Proficiency in both English and Spanish is mandatory.
Job Summary
Bilingual Clinical Product Specialist delivering phone-based clinical support to patients with Type 1 and Type 2 diabetes. Educates users on Omnipod products, resolves technical and clinical inquiries, interprets diabetes data, and supports therapy adoption. Ensures strong customer experience, retention, and compliance through empathetic communication and evidence-based guidance.The Clinical Product Specialist Level 1, Bilingual role will provide best in class clinically focused customer education and support via phone to assist in all points of the customer journey, to include onboarding, troubleshooting, and retaining customers on the Omnipod portfolio of products for both patients with Type 1 and Type 2 diabetes.
Answer incoming/outbound clinically related customer questions via phone in an empathetic manner.
Support all Omnipod portfolio customers who have completed onboarding or training to ensure first call resolution and retention.
Maintain clinical knowledge through provided learnings and trainings, to demonstrate a thorough product understanding and to provide within scope, accurate information, when responding to customer inquiries.
Demonstrate ability to navigate complex customer interactions using evidenced based clinical knowledge and assessment, to promote the benefits of insulin pump therapy and explain the operation and use to existing and new customers.
Ability to competently review and educate on diabetes data management reports within data management platforms/Omnipod products to gather insights and assist customer in HCP conversations and follow up.
Follow standardized workflows as defined by the organization, including fully documenting all customer interactions in Customer Relationship Management system and meet departmental service levels and KPIs.
· Maintain compliance with HIPAA and other regulating bodies as required.
Ability to perform administrative duties on a timely basis.
Bachelors degree in a clinical field of study
2-3 years’ experience working in a clinical setting with patients required; working with patients with Type 1 and Type 2 diabetes is preferred
Bilingual skills, being proficient in both English and Spanish, required.
Experience communicating with a wide range of audiences.
Excellent customer service skills.
Strong interpersonal communications, both oral and written.
Self-starter who needs minimal direction; extremely flexible, with good business acumen.
Process-oriented and willing to take on new tasks.
Proficiency with computers, including Microsoft Suite and Salesforce.
Bilingual skills, being proficient in both English and Spanish, required.
Experience working with insulin pumps and continuous glucose monitoring systems, a plus.
Prior industry/commercial experience, preferred.
Experience with virtual or phone based clinical support or other relevant environment, a plus.
Experience providing assessment and troubleshooting via phone, preferred.
Requires sitting and standing associated with a normal office environment.
Manual dexterity is needed for using a calculator and computer keyboard.
This position requires in person, office work.
Holiday, evening, and/or weekend coverage may be necessary.
Bilingual skills, being proficient in both English and Spanish, required.
Onsite, Eligible for Hybrid Work
Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.
We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!
Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet’s flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Omnipod products are offered in 25 countries around the globe. HIRING SCAM ALERT Recently, individuals impersonating Insulet Human Resources members have offered fraudulent interviews and job offers to unsuspecting candidates. To help protect you from these scam artists, please be aware that: • Insulet will never interview a candidate over RingCentral, similar messaging apps or social media (i.e. Google Hangouts, WhatsApp, Facebook Messenger, etc.), or via text message. • Insulet will never send a company check or ask an applicant to pay a fee or purchase at home work/training materials in connection with an application for employment. • Insulet will never provide excess money to an applicant and ask the applicant to write a check for repayment. If you have any doubt about a job offer or any other communication purporting to come from Insulet, please reach out to us directly at 978-600-7000. If you receive any type of communication on behalf of Insulet that seems inappropriate or suspicious, please report this activity to: www.iC3.gov or www.stopfraud.gov.
Offices: 100 Nagog Park, Acton, Massachusetts 01720, US · 245 Hammersmith Road, 6th Floor, London, England W6 8DL, GB · 1540 Cornwall Road, Suite 201, Oakville, Ontario L6J 7W5, CA · 9276 Scranton Rd, San Diego, California 92121, US
There are currently 154 open customer service & support positions in Guadalajara, Mexico listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Marriott International Hotels, Inc., HSBC, Expeditors, Avnet, Sweet Carolina's Travel, among others. Browse the listings above to see every active employer.
Yes — 43 of the 154 open customer service & support positions offer remote or hybrid work (22 remote, 21 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
