Reporting to the Marketing and Sales Manager, the Group Sales Coordinator is responsible for managing and servicing inbound group sales products such as birthday parties, field trips, and venue rentals using the Altru sy…
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Job Description California applicants: Please click here to review the Costco Applicant Privacy Notice. The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist. The lis…
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Job Description California applicants: Please click here to review the Costco Applicant Privacy Notice. The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist. The lis…
Job Description California applicants: Please click here to review the Costco Applicant Privacy Notice. The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist. The lis…
Job Description California applicants: Please click here to review the Costco Applicant Privacy Notice. The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist. The lis…
Job Description California applicants: Please click here to review the Costco Applicant Privacy Notice. The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist. The lis…
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$18/hr–$22/hr
Part-time
high school
Paid Leave, 401(k) with employer match, Employee Assistance Program, Museum Membership, Pet Insurance
Posted 8d ago
~40 hrs/week
Responsibilities
The Group Sales Coordinator manages inbound sales inquiries for birthday parties, field trips, and venue rentals using the Altru system. They also assist the Sales Manager in executing outbound sales strategies to meet revenue goals.
Requirements
Candidates must have a high school diploma or GED, with experience in customer service or hospitality preferred. Proficiency in Microsoft Office and database management software is required, along with strong communication and organizational skills.
Full job description
Reporting to the Marketing and Sales Manager, the Group Sales Coordinator is responsible for managing and servicing inbound group sales products such as birthday parties, field trips, and venue rentals using the Altru system. The Group Sales Coordinator will also assist the Sales Manager in the development and execution of outbound sales strategies to increase leads and achieve monthly revenue goals. Included in this role is general customer service responsiveness to phone and email inquiries.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Manage group sales phone call/email inquiries. Monitor the voice mail messages and group sales emails received and respond/follow up within two business days.
2. Manage incoming group sales, including but not limited to:
a. Promptly respond and follow-up on birthday party sales, field trip inquiries, and venue rentals
b. Schedule reservations and events through management software (Altru)
c. Mail brochures and contracts to clients, complete contracts, follow-up on payments, guest lists and event details
3. Assist the Sales Manager in the development and execution of outbound sales strategies to increase leads and achieve monthly revenue goals
SUPERVISORY RESPONSIBILITIES
4. None
ADDITIONAL RESPONSIBILITIES
5. Attend monthly, quarterly and annual museum trainings and meeting, as needed
6. Perform other duties and special projects, as assigned
QUALIFICATIONS AND EDUCATION REQUIREMENTS
1. HS Diploma/GED or equivalent work experience in customer service, hospitality, or a related field
2. Experience in a non-profit or museum setting is preferred
KNOWLEDGE, SKILLS AND ABILITIES
1. Strong attention to detail skills with the ability to quickly and accurately enter data
2. Exceptional customer service and conflict resolution abilities
3. Proficiency in Microsoft Office Suite and familiarity with POS or database management systems (Altru/Blackbaud preferred)
4. Strong verbal and written communication skills
5. Ability to maintain confidentiality and exercise discretion in handling customer data
ADDITIONAL REQUIREMENTS
1. Must have flexibility in work schedule, including weekends and occasional evenings
2. Valid driver’s license, own vehicle and good driving record
Expanding every child’s mind through the power of play.
Industry
Museums, Historical Sites, and Zoos
Company size
51-200 employees
Founded
1985
Headquarters
Glenview, IL
LinkedIn followers
1,539
The Chicago area boasts only one institution that focuses exclusively on providing interactive exhibits and programming for young children ages birth to 8. Kohl Children’s Museum of Greater Chicago has long been recognized nationally as a model for its integration of play and learning within a fun environment and one that encourages curiosity, creativity and self-discovery. After 20 years at its original home in Wilmette, the Museum opened a new, $18.1 million Silver-level LEED (Leaders in Energy and Environmental Design) facility in Glenview in October 2005. More than 330,000 children, their families, caregivers and educators visit the Museum’s 17 hands-on, interactive exhibits each year to direct their own play and learning experiences in a safe, intimate environment. All exhibits and programming align to the State of Illinois Learning Standards for children up to 3rd grade, and adhere to the principles of universal design, welcoming guests with any level of physical, cognitive, and social-emotional ability.
The Museum also conducts numerous outreach activities, including its flagship Early Childhood Connections program, providing professional development for teachers and childcare providers along with free field trips for classrooms in low-income neighborhoods and children who are risk of academic failure. Everyone at Play, which opens the Museum exclusively for families with children with special needs, is a program offered several times during the year.
Come see for yourself why we're the Place Where Awesome Lives!
Offices: 2100 Patriot Blvd, Kohl Children's Museum, Glenview, IL 60026, US
How many Customer Service & Support jobs are open in Glenview, IL right now?
There are currently 148 open customer service & support positions in Glenview, IL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Glenview, IL?
Companies currently hiring include Nevada System of Higher Education, Domino's, Albertsons Companies, DICK'S Sporting Goods, Glenview Park District, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Glenview, IL?
Yes — 5 of the 148 open customer service & support positions offer remote or hybrid work (0 remote, 5 hybrid).
How do I apply for Customer Service & Support jobs in Glenview, IL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.