Glenview, Illinois, United States · Hybrid
$26/hr–$27/hr
Job DetailsJob Location: Glenview, IL 60025Position Type: Full TimeGuarantee Trust Life Insurance Company is currently seeking a detail and people-oriented individual to join our team as a Customer Service Representative…
Skills: Customer service, Call center, Communication skills, Organizational skills, Attention to detail
Glenview, Illinois, United States · Hybrid
$26/hr–$27/hr
Job DetailsJob Location: GUARANTEE TRUST LIFE - Glenview, IL 60025Position Type: Full TimeGuarantee Trust Life Insurance Company is currently seeking a detail and people-oriented individual to join our team as a Customer…
Skills: Customer Service, Call Center, Communication Skills, Organizational Skills, Attention To Detail
Glenview, Illinois, United States · On-site
$24/hr–$26/hr
Job DetailsJob Location: Glenview, IL 60025Position Type: SeasonalSalary Range: $24.00 - $26.00 HourlyGuarantee Trust Life Insurance Company (GTL) is currently seeking a Temporary Licensing Coordinator to join our team! …
Skills: Data-entry, Organizational skills, Problem-solving skills, Microsoft Office
Glenview, Illinois, United States · Hybrid
$118k–$130k/yr
Job DetailsJob Location: Glenview, IL 60025Position Type: Full TimeJob Category: Human ResourcesGuarantee Trust Life Insurance Company (GTL) is currently seeking a Talent Acquisition Manager to join our team! Since 1936,…
Skills: Strategic Sourcing, Full-Cycle Recruitment, Executive Search, Succession Planning, Employer Branding
Glenview, Illinois, United States · Hybrid
$118k–$130k/yr
Job DetailsJob Location: GUARANTEE TRUST LIFE - Glenview, IL 60025Position Type: Full TimeJob Category: Human ResourcesGuarantee Trust Life Insurance Company (GTL) is currently seeking a Talent Acquisition Manager to joi…
Skills: Strategic Sourcing, Full-Cycle Recruitment, Interview Strategy, Executive Partnership, Succession Planning
Elkhorn, Nebraska, United States · Hybrid
$105k–$120k/yr
Job DetailsJob Location: Elkhorn, NE 68022Position Type: Full TimeGuarantee Trust Life Insurance Company (GTL) is currently seeking a Senior Full Stack Software Developer to join our team! Since 1936, GTL has offered cut…
Skills: .NET, C#, VB.NET, SQL, SQL Server
Elkhorn, Nebraska, United States · Hybrid
$105k–$120k/yr
Job DetailsJob Location: GTL Nebraska Office - Elkhorn, NE 68022Position Type: Full TimeGuarantee Trust Life Insurance Company (GTL) is currently seeking a Senior Full Stack Software Developer to join our team! Since 193…
Skills: .NET, C#, VB.NET, SQL, SQL Server
Glenview, Illinois, United States · Hybrid
$105k–$120k/yr
Job DetailsJob Location: GUARANTEE TRUST LIFE - Glenview, IL 60025Position Type: Full TimeGuarantee Trust Life Insurance Company (GTL) is currently seeking a Senior Full Stack Software Developer to join our team! Since 1…
Skills: .NET, C#, VB.NET, SQL, SQL Server
Glenview, Illinois, United States · Hybrid
$105k–$120k/yr
Job DetailsJob Location: Glenview, IL 60025Position Type: Full TimeGuarantee Trust Life Insurance Company (GTL) is currently seeking a Senior Full Stack Software Developer to join our team! Since 1936, GTL has offered cu…
Skills: .NET, C#, VB.NET, SQL, SQL Server
Elkhorn, Nebraska, United States · Hybrid
$24/hr–$29/hr
Job DetailsJob Location: GTL Nebraska Office - Elkhorn, NE 68022Position Type: Full TimeGuarantee Trust Life Insurance Company (GTL) is currently seeking a Medical Claims Adjuster II to join our team! Since 1936, GTL has…
Skills: Medical Health Claim Adjusting, Hospital Indemnity Claims, Policy Language Analysis, Benefit Administration, Medical Terminology
Elkhorn, Nebraska, United States · Hybrid
$24/hr–$29/hr
Job DetailsJob Location: Elkhorn, NE 68022Position Type: Full TimeGuarantee Trust Life Insurance Company (GTL) is currently seeking a Medical Claims Adjuster II to join our team! Since 1936, GTL has offered cutting-edge …
Skills: Medical Claim Adjusting, Policy Language Analysis, Medical Terminology, Data Entry, Risk Analysis
Glenview, Illinois, United States · Hybrid
$24/hr–$29/hr
Job DetailsJob Location: Glenview, IL 60025Position Type: Full TimeGuarantee Trust Life Insurance Company (GTL) is currently seeking a Medical Claims Adjuster II to join our team! Since 1936, GTL has offered cutting-edge…
Skills: Medical Claim Adjusting, Policy Language Analysis, Medical Terminology, Benefit Administration, Data Entry
Glenview, Illinois, United States · Hybrid
$24/hr–$29/hr
Job DetailsJob Location: GUARANTEE TRUST LIFE - Glenview, IL 60025Position Type: Full TimeGuarantee Trust Life Insurance Company (GTL) is currently seeking a Medical Claims Adjuster II to join our team! Since 1936, GTL h…
Skills: Medical Health Claim Adjusting, Policy Language Interpretation, Benefit Administration, Medical Terminology, Microsoft Word
Glenview, Illinois, United States · Hybrid
Job DetailsJob Location: GUARANTEE TRUST LIFE - Glenview, IL 60025Position Type: Full TimeGuarantee Trust Life Insurance Company (GTL) is currently seeking a Senior Investment Accountant to join our team! Since 1936, GTL…
Skills: Investment Accounting, Statutory Reporting, NAIC Reporting, Financial Analysis, Journal Entries
Glenview, Illinois, United States · Hybrid
Job DetailsJob Location: Glenview, IL 60025Position Type: Full TimeGuarantee Trust Life Insurance Company (GTL) is currently seeking a Senior Investment Accountant to join our team! Since 1936, GTL has offered cutting-ed…
Skills: Investment Accounting, Statutory Reporting, NAIC Reporting, Financial Analysis, Journal Entries
Glenview, Illinois, United States • Hybrid
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The Customer Service Representative handles incoming calls from policyholders, agents, and providers to provide information on claims, billing, and policy status. They are also responsible for managing at-risk policies by proactively engaging with customers to resolve concerns and support retention.
Candidates should have customer service or call center experience and a high school diploma or equivalent. Strong organizational and communication skills, attention to detail, and proficiency in Microsoft Office are required.
Job DetailsJob Location: Glenview, IL 60025Position Type: Full TimeGuarantee Trust Life Insurance Company is currently seeking a detail and people-oriented individual to join our team as a Customer Service Representative!
We are looking for talented individuals who are diligent, dedicated, customer focused, and want to build long-lasting relationships. Our company culture creates an environment where you feel a sense of belonging and appreciation. You are more than just a number at GTL. Find out how we can bring value to your next career!
This position is required to work on-site in our Chicagoland (Glenview, IL) office most days. Everyone receives 3 flexible remote days per month. And, we offer half-day Fridays - every Friday!
The Customer Service Representative handles incoming calls from policyholders, insurance agents and providers. They provide information regarding claim benefits, policy status, policy benefits, billing and premium information in the most efficient way possible. This person provides this information by the use of various internal systems. The Customer Service Representative is also responsible for identifying and managing at-risk policies by proactively engaging policyholders, resolving concerns, and supporting policy retention initiatives. Our goal is to make every caller feel they have made the right choice in selecting GTL to service all of their insurance needs.
Qualifications
Customer Service experience, call center preferred
High school diploma or equivalent, 1-2 years of college preferred
Able to work independently and within a team
Excellent organizational and communication skills
High level of attention to detail plus ability to navigate within multiple systems
Experience with Microsoft Office Word Bilingual – Spanish a plus
Guarantee Trust Life Insurance Company is an A rated insurance company and a longstanding leader in the life and accident & health (A&H) insurance. In business since 1936, Guarantee Trust Life Insurance Company was founded on the two fundamental principles of quality products and excellence in customer service. We offer excellent benefits, including a company-sponsored 401(k) and profit-sharing program.
When you join GTL, you will be part of a company that actively participates in and supports our community. We are passionate about personal development, giving back, and supporting the Chicagoland area. Team members are encouraged to participate in self-development projects and volunteer opportunities each year and are financially recognized for their participation.
The pay range for this role is $26.50 - $27.50. The pay range provided is not a guarantee of compensation. The range reflects potential pay for the job grade for this role at the time of this posting. Compensation will depend on several factors such as specific competencies, relevant education and experience, qualifications, and industry certifications. Compensation ranges are subject to change and may be higher or lower than the range described above.
Qualifications
Provided eligibility requirements are met, employees will be eligible for the following benefits:
Medical
Health Savings Account (including employer contribution)
Dental
Vision
Basic Life Insurance (full premium paid by employer)
Voluntary Employee, Spouse and Child Life Insurance
Paid time off including vacation, personal days, and sick time
The amount of time off varies based on tenure and hours worked
401(k) and Profit-Sharing retirement plan
The company matches contributions up to 2% provided the employee contributes a minimum of 3%
The company may make a discretionary contribution to the Profit-Sharing plan
We invite you to learn more about Guarantee Trust Life by visiting our website: www.gtlic.com
http://www.linkedin.com/company/guaranteetrustlifeinsurance
EOE m/f/d/v
Committed to those who place their trust in us.
Guarantee Trust Life Insurance Company has a long history of operating on the values of integrity, quality products and personal customer service. Founded in 1936, GTL is a legal mutual reserve company located in Glenview, Illinois, which provides a portfolio of competitive health, accident, life and special risk insurance programs. GTL has benefited from the ongoing direction of three generations of the Holson family – father to son to grandson. Their experience and leadership has given the company a consistent and clear vision of who we are and where we’re going.
Offices: 1275 Milwaukee Ave., Glenview, IL 60025, US
Committed to those who place their trust in us.
Guarantee Trust Life Insurance Company has a long history of operating on the values of integrity, quality products and personal customer service. Founded in 1936, GTL is a legal mutual reserve company located in Glenview, Illinois, which provides a portfolio of competitive health, accident, life and special risk insurance programs. GTL has benefited from the ongoing direction of three generations of the Holson family – father to son to grandson. Their experience and leadership has given the company a consistent and clear vision of who we are and where we’re going.
Offices: 1275 Milwaukee Ave., Glenview, IL 60025, US
