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Customer Service & Support Jobs in Gastonia, NC (Now Hiring) — 211 open

American Family Care logoAmerican Family Care

Medical Receptionist

Gastonia, North Carolina, United States · On-site

$17/hr–$19/hr

Entry level$30M raised

Benefits: Health insurance Opportunity for advancement Paid time off Vision insurance 401(k) 401(k) matching Bonus based on performance Dental insurance Benefits/Perks Great small business work environment Flexible sched…

Skills: Insurance Verification, Patient Registration, Payment Processing, Medical Billing, Customer Service

Southern National Roofing logoSouthern National Roofing

Field Inspector

Gastonia, North Carolina, United States · On-site

$40k–$70k/yr

Entry level

Hourly Pay + Commission + Bonuses | Weekly Earnings $770–$1,350 | Weekly Pay Urgently Hiring. Start ASAP with paid training. This is a full-time W-2 role where your performance directly impacts what you earn and how quic…

Skills: Communication, Customer Service, Appointment Setting, Visual Inspection, Interpersonal Skills

Southern National Roofing logoSouthern National Roofing

Appointment Setter

Gastonia, North Carolina, United States · On-site

$40k–$70k/yr

Entry level

Weekly Pay | Weekly Earnings $770–$1,350 | Hourly Pay + Commission + Bonuses Urgently hiring. Start ASAP with paid training. This is a full-time W-2 role where your performance directly impacts what you earn and how quic…

Skills: Customer Service, Appointment Setting, Face-to-face Communication, Lead Generation, Professionalism

Monro, Inc. logoMonro, Inc.

Fleet and Road Service Technician - Store 1430

Gastonia, North Carolina, United States · On-site

$25/hr–$40/hr

Mid level$1.2B raised

Flat Rate Compensation: Technicians can earn $25.00-40.00/hour in flat rate pay based upon experience. Our technicians are paid through a flat-rate, performance-based system designed to reward skill and efficiency. You e…

Skills: Vehicle Diagnostics, Vehicle Repair, Routine Maintenance, Customer Service, Communication

Domino's logoDomino's

Assistant Manager(05557) - 1802 South New Hope Road

Gastonia, North Carolina, United States · On-site

Mid level$1.3B raised

Company Description Our Company Prairie Pizza is a family owned Domino's franchise based out of Charlotte, NC. Our three basic principles are Golden Rule, Teamwork, and Enthusiasm. We pride ourselves on being the #1 pizz…

Skills: Restaurant Management, Team Leadership, Staff Training, Inventory Management, Scheduling

Domino's logoDomino's

Customer Service Rep(05557) - 1802 South New Hope Road

Gastonia, North Carolina, United States · On-site

$10/hr–$12/hr

Entry level$1.3B raised

Company Description Our Company Prairie Pizza is a family owned Domino's franchise based out of Charlotte, NC. Our three basic principles are Golden Rule, Teamwork, and Enthusiasm. We pride ourselves on being the #1 pizz…

Skills: Customer Service, Communication, Interpersonal Skills, Multitasking, Problem Solving

Domino's logoDomino's

Delivery Driver-(08934)- Bessemer City

Gastonia, North Carolina, United States · On-site

$30k–$40k/yr

Entry level$1.3B raised

Company Description Prairie Pizza is a family-owned Domino's franchise based out of Charlotte, NC. Our three basic principles are Golden Rule, Teamwork, and Enthusiasm. We pride ourselves on being the #1 pizza brand in t…

Skills: Driving, Customer Service, Cash Handling, Time Management, Local Area Knowledge

Domino's logoDomino's

Customer Service Rep(08934) - Bessemer City

Gastonia, North Carolina, United States · On-site

$10/hr–$12/hr

Entry level$1.3B raised

Company Description Our Company Prairie Pizza is a family owned Domino's franchise based out of Charlotte, NC. Our three basic principles are Golden Rule, Teamwork, and Enthusiasm. We pride ourselves on being the #1 pizz…

Skills: Customer Service, Communication, Interpersonal Skills, Multitasking, Problem Solving

Domino's logoDomino's

Assistant Manager(08934) - Bessemer City

Gastonia, North Carolina, United States · On-site

Mid level$1.3B raised

Company Description Our Company Prairie Pizza is a family owned Domino's franchise based out of Charlotte, NC. Our three basic principles are Golden Rule, Teamwork, and Enthusiasm. We pride ourselves on being the #1 pizz…

Skills: Restaurant Management, Team Leadership, Inventory Management, Staff Scheduling, Food Safety Compliance

Domino's logoDomino's

Delivery Driver-(08934) Kings Mtn.

Gastonia, North Carolina, United States · On-site

$15/hr–$20/hr

Entry level$1.3B raised

Company Description Prairie Pizza is a family-owned Domino's franchise based out of Charlotte, NC. Our three basic principles are Golden Rule, Teamwork, and Enthusiasm. We pride ourselves on being the #1 pizza brand in t…

Skills: Driving, Customer Service, Cash Handling, Time Management, Order Processing

CSL logoCSL

Medical Screener - Reception Technician (Customer Service) (Bilingual – English/Spanish)

Gastonia, North Carolina, United States · On-site

Entry level$111M raised

Responsibilities: • Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. • In compliance with Sta…

Skills: Customer Service, Medical Screening, Bilingual English/Spanish, Patient Registration, Vital Signs Monitoring

CSL logoCSL

Customer Service - Donor Support Technician

Gastonia, North Carolina, United States · On-site

Entry level$111M raised

Responsibilities: • Responsible for preparing the donor, donor area and equipment for the pheresis process. • Prepares the autopheresis machine for the pheresis process. • Monitors the donor and the pheresis process, res…

Skills: Pheresis Process, Donor Monitoring, Medical Equipment Operation, Data Recording, Patient Safety

Michaels Stores logoMichaels Stores

Sales Manager PT

Gastonia, North Carolina, United States · On-site

Mid level

Store - CHLT-GASTONIA, NC The Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and servi…

Skills: Retail Leadership, Sales Management, Customer Experience, Coaching, Operational Execution

CSL logoCSL

Medical Screener - Reception Technician (Customer Service)

Gastonia, North Carolina, United States · On-site

Entry level$111M raised

Responsibilities: • Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. • In compliance with Sta…

Skills: Customer Service, Medical Screening, Patient Registration, Vital Signs Monitoring, Phlebotomy

Academy Sports + Outdoors logoAcademy Sports + Outdoors

Store Sales Manager #315 - Gastonia, NC

Gastonia, North Carolina, United States · On-site

Mid level$500M raised

Who We Are At Academy Sports + Outdoors our vision is to be the best sports + outdoors retailer in the country — but what truly sets us apart is our people. We’re a passionate, purpose-driven team that’s as committed to …

Skills: Customer Service, Management, Workforce Management, Driving Results, Operations

Michaels Stores logoMichaels Stores

Sales Manager Position FT

Gastonia, North Carolina, United States · On-site

Mid level

Store - CHLT-GASTONIA, NC The Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and servi…

Skills: Retail Leadership, Sales Management, Customer Experience, KPI Management, Staff Coaching

Academy Sports + Outdoors logoAcademy Sports + Outdoors

Store Sales Manager #315 - Gastonia, NC

Gastonia, North Carolina, United States · On-site

Mid level$500M raised

Who We Are At Academy Sports + Outdoors our vision is to be the best sports + outdoors retailer in the country — but what truly sets us apart is our people. We’re a passionate, purpose-driven team that’s as committed to …

Skills: Customer Service, Management, Workforce Management, Driving Results, Operations

Cornerstone Marketing Concepts logoCornerstone Marketing Concepts

AT&T Sales Rep

Gastonia, North Carolina, United States · On-site

$60k–$100k/yr

Entry level

Are you a motivated individual looking for a great opportunity that could change your life? Are you just getting started in your professional career and looking for an opportunity to join a thriving company? Look no furt…

Skills: Outside Sales, Customer Communication, Relationship Management, Professionalism, Listening Skills

Bank of America logoBank of America

Relationship Banker - Charlotte North Market

City of Greater Geelong, Victoria, Australia · On-site

Entry level$3.6B raised

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, t…

Skills: Adaptability, Business Acumen, Customer And Client Focus, Oral Communications, Problem Solving

The Aaron's Company, Inc. logoThe Aaron's Company, Inc.

Delivery and Installation Specialist

Gastonia, North Carolina, United States · On-site

$15/hr–$16/hr

Entry level$120M raised

We are Aaron’s - an industry leader in the sales and lease-to-own retail industry, known for quality brand names and superior customer service. We provide our team members with the opportunity to reach their full p…

Skills: Communication Skills, Electronics Knowledge, Customer Service, Vehicle Operation, Installation

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Showing 1–20 of 211

American Family Care logo

Medical Receptionist

American Family Care

Gastonia, North Carolina, United States • On-site

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Entry level

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  • $17/hr–$19/hr
  • Full-time
  • high school
  • Health Insurance, Opportunity For Advancement, Paid Time Off, Vision Insurance, 401(k), 401(k) Matching
  • Posted 15h ago
  • ~40 hrs/week

Responsibilities

The role focuses on managing patient check-in and check-out processes, including insurance verification and payment collection. It also involves maintaining patient flow and ensuring accurate medical documentation and daily financial balancing.

Requirements

Candidates must be high school graduates with basic computer knowledge and strong customer service skills. Previous medical clerical experience is preferred but not required.

Full job description

Benefits:
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Vision insurance
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Dental insurance
Benefits/Perks
  • Great small business work environment
  • Flexible scheduling
  • Paid time off, health insurance, dental insurance, retirement benefit, and more!
Company Overview
American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.
AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.
Job Summary
To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.
Responsibilities
  • Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
  • Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
  • Register patients, update patient records, verify insurance accurately and timely, and check patients out
  • Determine, collect, and process patient payments and address collection and billing issues
  • Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
  • Balance daily patient charges (cash, check, credit cards) against system reports
  • Complete closing procedures by preparing closing documentation and submitting required reports
  • Complete cash control procedures and secure financial assets
  • Maintain complete and accurate documentation
  • Other duties and responsibilities as assigned
Qualifications
High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.

Related keywords

Medical ReceptionistPrimary CareUrgent CareInsurance VerificationPatient RecordsMedical ClericalMicrosoft OfficeHealthcare AdministrationPatient RelationsBillingCash Control

About American Family Care

LinkedIn

The nation's leading provider of urgent care and accessible primary care with 400+ locations nationwide.

Industry
Medical Practices
Company size
1,001-5,000 employees
Founded
1982
Headquarters
Birmingham, Alabama
LinkedIn followers
12,597
Total funding
$30M

Starting with a single location in Alabama in 1982, American Family Care (AFC) has pioneered the concept of non–emergency room urgent care. With its 2013 acquisition of the Doctors Express franchise, AFC is the nation’s leading provider of urgent care and accessible primary care with more than 370 clinics and 1,500 in-network physicians caring for more than 4 million patients a year. Ranked by Inc. Magazine as one of the fastest growing companies in the U.S., AFC’s stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.

Offices: 3700 Cahaba Beach Road, Birmingham, Alabama 35242, US · 5410 US-280, Birmingham, AL 35242, US · 3000 Cahaba Village Pl, Birmingham, AL 35243, US

Urgent CareFamily PracticeNon-emergency medicineand HealthcareHospitalHealth CareMedicalPrimary and Urgent Care
View all jobs at American Family Care

Frequently asked questions

How many Customer Service & Support jobs are open in Gastonia, NC right now?

There are currently 211 open customer service & support positions in Gastonia, NC listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Customer Service & Support roles in Gastonia, NC?

Companies currently hiring include Domino's, DICK'S Sporting Goods, AutoZone, CVS Health, Kintegra Health, among others. Browse the listings above to see every active employer.

Are there remote or hybrid Customer Service & Support jobs in Gastonia, NC?

Yes — 1 of the 211 open customer service & support positions offer remote or hybrid work (1 remote, 0 hybrid).

How do I apply for Customer Service & Support jobs in Gastonia, NC?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

Customer Service & Support jobs in other cities

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