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Skills: Clerical support, Medical records management, Data entry, Patient communication, Triage
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$25/hr–$32/hr
Entry level$1.6B raised
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Falls Church, Virginia, United States · On-site
$41/hr–$58/hr
Mid level$1.6B raised
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$94k–$123k/yr
Senior
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H&R Block
Tax Associate
Falls Church, Virginia, United States · On-site
Entry level
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Case Management Analyst - Field in Northern Virginia
Arlington, Virginia, United States · On-site
$21/hr–$40/hr
Mid level$4.0B raised
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Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$18/hr–$30/hr
Full-time
high school
Medical coverage, Dental coverage, Vision coverage, Team member wellness program, Retirement matching, Tuition assistance
Posted 1d ago
Apply by Aug 11
~36 hrs/week
Responsibilities
The Unit Secretary performs clerical activities to support department operations, including maintaining patient charts and databases. They also facilitate patient movement, coordinate with medical staff, and provide information to visitors.
Requirements
The position requires a High School diploma or GED. Previous healthcare and EPIC software experience are preferred.
Full job description
Inova Fairfax Hospital is seeking a dedicated Unit Secretary to join the Overflow Unit team. This role will be full-time 12-hour Day shift, Monday - Friday, every other weekend and holidays, 36-hour per week.
Inova is consistently ranked as a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.
Featured Benefits:
Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
Retirement: Inova matches the first 5% of eligible contributions – starting on your first day.
Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
Work/Life Balance: offering paid time off, paid parental leave, flexible work schedules, and remote and hybrid career opportunities.
Unit Secretary Responsibilities:
Performs a variety of clerical activities and unit specific work to support efficient department operations; Copies and faxes records and other information as needed.
Maintains and updates physician and lab databases; Maintains forms and clerical supplies and ensures maintenance of medical supplies based on par levels.
Attend staff and committee meetings and records minutes as requested; Prepares unit charges as appropriate for specific unit needs.
Provides support to ensure effective maintenance of confidential patient information; Creates, maintains, and terminates patient charts in compliance with Medical Records guidelines; Ensures the integrity of the medical record, including patient identification on all chart forms.
Obtains and files test results, lab reports and treatment in charts; Update patient charts in GECE/IDX with the time of discharge and moves them to EDDIS in a timely manner; Runs and distributes EPIC reports as requested by leader.
Assists in answering call bells and communicating specific patient needs to staff; Triages and escalates patient issues to next care provider if time exceeds 5 minutes or sooner as appropriate.
Facilitates the movement of patients into and out of unit and keeps the Charge nurse informed of patients to be admitted or transferred; Coordinates with nurses, patient transport and admission personnel regarding admissions and transfers; Schedules diagnostic tests and lab work as prescribed by nursing and medical staff.
Greets patients, families and visitors as they enter the unit. Provides non-clinical information (e.g. directions to a department, location of a patient's room, identification of assigned nurse) to patients, family members, visitors, staff, and physicians; Monitors patient and visitor movements at the nursing station and provide information to facilitate prompt patient care; Ensures that the desk always remains covered.
Minimum Qualifications:
Education:High School or GED.
Certification:Basic Life Support (BLS) if also works as a Clinical Technician.
Preferred Qualifications:
Experience: Healthcare and previous EPIC experience.
We are Inova, Northern Virginia’s leading nonprofit healthcare provider. Every day, our 26,000+ team members provide world-class healthcare to the communities we serve. Our people are the reason we're a national leader in healthcare safety, quality and patient experience. And from best-in-class facilities to professional development opportunities, we support them at every step. At Inova, we're constantly striving to be ever better — to shape a more compassionate future for healthcare.
Inova Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, pregnancy (including childbirth, pregnancy-related conditions and lactation), race, religion, sex, sexual orientation, veteran status, genetic information, or any other characteristics protected by law.
Related keywords
Unit SecretaryHealthcareClericalEPICGECEIDXMedical RecordsPatient CareAdministrativeHospitalBLSData ManagementPatient AdmissionTriageCustomer Service
We are Inova, Northern Virginia and the Washington, D.C. metropolitan area’s leading nonprofit healthcare provider.
Industry
Hospitals and Health Care
Company size
10,001+ employees
Headquarters
Falls Church, Virginia
LinkedIn followers
137,017
Total funding
$10M
We are Inova, Northern Virginia and the Washington, D.C. metropolitan area’s leading nonprofit healthcare provider. With expertise and compassion, we partner with our patients to help them stay healthy. We treat illness, heal injury and look at a patient’s whole health to help them flourish. Through our expansive network of hospitals, primary and specialty care practices, emergency and urgent care centers, and outpatient services, Inova provides care for more than 1 million unique patients every year. Total patient visits exceed 4 million annually, demonstrating our ability to deliver the best clinical care and ensuring a seamless experience for all who rely on us for their healthcare needs.
Consistently ranked and recognized as a national healthcare leader in safety, quality and patient experience, Inova’s world-class care is made possible by the strength and breadth of our network, our 26,000 team members, our technology and our innovation. In 2025, Inova was named the Health System of the Year by Press Ganey, a national leader in healthcare experience, recognizing our excellence in patient care, team member engagement, and commitment to continuous improvement.
Inova is home to Northern Virginia’s only Level 1 Trauma Center and Level 4 Neonatal Intensive Care Unit and provides high-quality healthcare to each person in every community we are privileged to serve – regardless of ability to pay – every day of their life. More information about Inova can be found at www.inova.org.
Offices: 3300 Gallows Road, Falls Church, Virginia 22042, US · 4320 Seminary Road, Alexandria, Virginia 22304, US · 2501 Parkers Ln, Alexandria, Virginia 22306, US · 3600 Joseph Siewick Drive, Fairfax, Virginia 22033, US · 44045 Riverside Parkway, Leesburg, Virginia 20176, US
HospitalEmergency ServicesCardiologyHealthcare CentersHealth SystemPhysical TherapyChildbirth ServicesOutpatient ServicesUrgent Care ServicesPrimary Care
How many Customer Service & Support jobs are open in Falls Church, VA right now?
There are currently 321 open customer service & support positions in Falls Church, VA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Falls Church, VA?
Companies currently hiring include Domino's, Inova Health, Starbucks, Great American Restaurants, Marriott International Hotels, Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Falls Church, VA?
Yes — 10 of the 321 open customer service & support positions offer remote or hybrid work (5 remote, 5 hybrid).
How do I apply for Customer Service & Support jobs in Falls Church, VA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.