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Serve as the primary point of contact for patients, families, and visitors while managing the front desk and phone calls. Ensure facility readiness, maintain a clean lobby, and assist with the medical appointment check-in process.
Requirements
Requires a high school diploma or GED and at least 2 years of experience in a front desk or administrative role. A bachelor's degree and experience in a healthcare or inpatient hospital setting are preferred.
Full job description
Our vision is a world of peaceful relationships with food, weight, and body image, where everyone with an eating disorder can experience recovery. We believe that exceptional, individualized care leads to lasting recovery from eating disorders. That’s why our teams are comprised of compassionate, dedicated professionals from a variety of backgrounds who collaborate to provide the very best evidence-based care for our clients at all levels of care.
Position Overview
The Front Desk Assistant is a unique position as this person represents the first impression many of our patients and families have of The Emily Program. This is a unique position due to the special patient population served, and requires a range of skills, including but not limited to: being a master communicator; ability to adapt quickly to change; ability to prioritize and turn on a dime as directions and workflow change; ability to quickly and independently process ideas and implement changes; quick thinking, solution-oriented, efficient use of time; customer focus; professional appearance; critical thinking skills; ability to identify and mitigate risk; exceptional organizational skills; flourishes in a collaborative team environment; attention to detail; creativity, flexibility and resilience; sees things through to completion; accountable for delivery of quality services.
Schedule
Part Time 0.4 FTE, 16 hrs/wk, working Monday through Thursday 4:00pm to 8:00pm.
Front Desk starting hourly range between $16-19 per hour
Final Compensation offered will be within pay range based on qualifications/experience met for the position
How Front Desk Assistants Empower Recovery • Serve as initial point of contact for the company, including incoming phone calls, vendors, patients and visitors. Cordially and professionally greet all visitors and phone callers • Provide a positive environment for supportive, recovery-based treatment. • Maintain appropriate, therapeutic boundaries with patients and families at all times. • Ensure patients and visitors who arrive are escorted to correct locations • Assist in the check in process for medical appointments • Primary contact for ensuring facility readiness and cleanliness in the mornings • Responsible for lobby and conference room appearance being neat and clean at all times
Qualifications • High school diploma or GED required, Bachelor's Degree preferred • At least 2 years of experience in a Front Desk, Administrative or equivalent position, required. • Experience in a healthcare setting preferred. Experience in an inpatient hospital setting strongly preferred.
What we offer:
Employee Benefits: We understand the importance of a well-rounded benefits package. That’s why we’re dedicated to providing a range of plans to meet your needs.
For full-time employees, we offer:
HSA and PPO insurance with HSA or FSA options (Blue Cross Blue Shield)
Dental insurance (Delta Dental)
Vision insurance (EyeMed)
Short-term and long-term disability insurance
Company-paid life insurance
401(k) plan available two months after start date
Company 401(k) matching for up to 50% of your contribution, up to 6% of your compensation
Paid time off is a crucial part of maintaining work and life balance. Our generous PTO plan accrues annually and begins with your first whole pay period. Eligible employees enjoy seven paid holidays and one floating holiday in addition to their regular PTO.
Related keywords
Front DeskAdministrativeHealthcareEating Disorder TreatmentPatient RelationsMedical AppointmentsFacility ReadinessTherapeutic BoundariesCustomer ServiceInpatient Hospital
The Emily Program is an industry leader in the eating disorder treatment field - locations in GA, MN, NC, OH, PA, & WA.
Industry
Mental Health Care
Company size
501-1,000 employees
Founded
1993
Headquarters
St. Paul, Minnesota
LinkedIn followers
16,849
Millions struggle secretly with food and body image. Recovery is possible.
The Emily Program provides personalized eating disorder treatment for teens, young adults, and adults of all genders. We offer comprehensive psychological, nutritional, medical, and psychiatric care at multiple locations across Georgia, Minnesota, North Carolina, Ohio, Washington, and Pennsylvania.
We have everything an individual and family may need — with care that’s warm, welcoming, and works for you. Treatment options range from periodic outpatient appointments to residential care at our 24/7 residential facilities.
Visit emilyprogram.com or call 1-888-364-5977.
Offices: 2265 Como Avenue, St. Paul, Minnesota 55108, US · 5354 Parkdale Drive, 2nd Floor, St. Louis Park, MN 55416, US · 1700 Westlake Ave N, Suite 700, Seattle, WA 98109, US · 26 East Superior Street, Suite 315, Duluth, MN 55802, US · 2020 East 29th Avenue, Suite 200, Spokane, WA 99203, US
How many Customer Service & Support jobs are open in Dunwoody, GA right now?
There are currently 139 open customer service & support positions in Dunwoody, GA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Dunwoody, GA?
Companies currently hiring include Domino's, EssilorLuxottica, The Fresh Market, Mirpuri Group USA - PANDORA Jewelry Division, Starbucks, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Dunwoody, GA?
Yes — 14 of the 139 open customer service & support positions offer remote or hybrid work (0 remote, 14 hybrid).
How do I apply for Customer Service & Support jobs in Dunwoody, GA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.