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Temporary, Full-time
Posted 8h ago
~35 hrs/week
Responsibilities
The Administrative Team Lead provides comprehensive administrative support to YMCA facility operations and association projects. Responsibilities include managing facility bookings, handling cashouts, overseeing supply ordering, and ensuring excellent customer service for members and guests.
Requirements
Candidates must possess current Standard First Aid, CPR-C, and AED certifications along with proficiency in Microsoft Office. Experience in a fast-paced, customer-focused environment and the ability to pass a criminal reference check are required.
Full job description
Position Title: Team Lead, Administration
Location: Cheam Leisure Centre (45501 Market Way, Chilliwack, BC V2R 0P2)
Chilliwack Landing Leisure Centre (9145 Corbould St #4 Chilliwack, BC V2P 4A6)
Terms: Temporary, Full-Time
Hours: 35 hours per week
Shift: Shifts may vary and include Tuesday to Saturdays (Opening shift on Tuesday, Evening shift on Fridays)
Salary 0-500 Hours $21.01 per hour
501-1000 Hours $21.67 per hour
1001-1500 Hours $22.98 per hour
1500+ Hours $24.22 per hour
Start Date: As soon as possible
End Date: December 30, 2026
Reports To: Center Manager
Nature & Scope:
The Administrative Team Lead will report directly to the Center Manager and will work collaboratively with the leadership team. The Administrative Team Lead will be responsible for providing administrative support to the YMCA Facility and Association projects. The Administrative Team Lead is responsible for providing exceptional service to Members and guests of the YMCA and will follow the practices outlined in the Y Way curriculum and the YMCA Core Values.
Major Responsibilities-in this position, you will:
Supply Ordering for all program areas
Meeting room and facility bookings
Ongoing cashouts for Membership staff, including bank deposits
Room bookings and facility master schedule
Internal communication including facility signage, calendars and schedules
Mail and couriers, including managing postage machine
Annual campaign administration
Promote membership sales and services in a positive and professional manner
Build meaningful relationships through positive daily interaction with YMCA members, visitors, and colleagues
Promote philanthropy through the YMCA’s annual Strong Kids Campaign
Support a productive and cheerful team that provides excellent customer service
Become proficient in operation of the Active Net customer database
Use established systems and structures to record and report on member satisfaction, interest trends, and activities
Maintain an atmosphere of achievement that inspires self and others to succeed at the highest levels
Ensure the safety of all members, participants, staff, and property by following YMCA standards/policies/procedures and ensuring they are maintained amongst all members and staff
Maintain a neat, orderly, and clean environment, including all program areas, common spaces, and washrooms
Assist with training new staff/volunteers in procedures and practices
Attend staff meetings, planning sessions and training events as required
Social Media monitor and post for The YMCA and update website
Duty Manager Support
Program Invoicing
LIT-CAN
Program Planner for branch
Qualifications-you bring:
Current Standard First Aid and CPR-C & AED certificate
ActiveNet experience/knowledge and asset
Computer proficiency, including Microsoft Office
Experience in fast paced, customer focused environment
Demonstrated high level of organizational and customer service skills
Proven decision-making competency and ability to think quickly in difficult situations
Successful candidates will be required to provide a current and satisfactory Criminal Reference Check/Vulnerable Sector Search issued no later than six (6) months preceding your start date
3 professional references
About YMCA BC:
By igniting belonging and championing health equity, YMCA BC strengthens the foundations of community. With over 3,000 employees and volunteers, YMCA BC serves 150,000 individuals of all ages, backgrounds and abilities across hundreds of service locations, from the Sunshine Coast to Fort St. John.
As a charity, YMCA BC promotes equitable access to healthier outcomes by providing vital programs and services to help address many of our communities' most pressing social issues, including health and wellness, affordable child care and camps, mental health, employment services and community health.
We believe there is potential inside all of us and envision vibrant, healthy and inclusive communities for all.
YMCA BC is firmly committed to equity, diversity, inclusion, and belonging (EDIB). By taking an intersectional approach to our programs and services, the YMCA is committed to creating spaces and experiences where everyone feels safe, welcome, and like they belong. Learn more at bc.ymca.ca.
Application Process-ready to make a difference?
We invite you to apply today and find your WHY!
Internal Applicants: Please apply online to this position through the ADP Workforce Now Career Centre. (Myself > Talent > Career Centre)
Application Deadline: August 17, 2026
Please include any and all relevant certifications in your online application.
You will receive an automated notification to confirm receipt of your application.
If short-listed for a position: We will contact, you to move forward to the next step.
If not selected for a specific posting: Continue applying for future positions matching your qualifications and interests.
Note: Depending on the role, we may be required to prioritize internal applicants. At YMCA BC, we approach each hiring process individually, recognizing that people bring diverse experiences and strengths. If this opportunity speaks to you, we encourage you to apply—even if you don’t meet every listed qualification. Your unique background might be just what we’re looking for. And if this role isn’t the right fit, we hope you’ll continue exploring future opportunities with us that align with your skills and aspirations.
YMCA BC is committed to creating an inclusive, accessible environment where all members of our community feel valued, respected, and supported. We encourage applications from the diverse communities in which we live and serve, including but not limited to people of colour, Indigenous people, persons with disabilities, and persons of any sexual orientation or gender identity. We have established policies, procedures, and practices to meet accessibility standards throughout the hiring process. Should you require any accommodation throughout the recruitment process, please do not hesitate to contact our People Services department.
How many Customer Service & Support jobs are open in Chilliwack, Canada right now?
There are currently 143 open customer service & support positions in Chilliwack, Canada listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Chilliwack, Canada?
Companies currently hiring include Walmart, Starbucks, Loblaw Companies Limited, Shoppers Drug Mart, HUB International, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Chilliwack, Canada?
Yes — 1 of the 143 open customer service & support positions offer remote or hybrid work (0 remote, 1 hybrid).
How do I apply for Customer Service & Support jobs in Chilliwack, Canada?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.