Delta, British Columbia, Canada · On-site
$25/hr
Guest Service Agent Delta Hotels by Marriott Vancouver Delta is the newest and most exciting Hotel in Delta, British Columbia, and we are looking for an energetic Guest Service Agent to join our team of hospitality profe…
Skills: Guest Service, Check-in/Check-out, Problem Resolution, Attention To Detail, Communication
Delta, British Columbia, Canada · On-site
$26/hr
Delta Hotels by Marriott Vancouver Delta is looking for Night Auditor to join our team of hospitality professionals! At Delta by Marriott, we believe in taking care of our people, so they will take care of our guests. We…
Skills: Financial Reconciliation, Customer Service, Guest Relations, Opera PMS, Time Management
Saskatoon, Saskatchewan, Canada · On-site
$17/hr
Who You Are We are looking for people with excellent customer service and communication skills to fill the shoes of an excellent Guest Service Agent to be the first point of contact for our guests at our dual branded pro…
Skills: Customer Service, Communication Skills, Problem Solving, Cash Handling, Multi-tasking
Saskatoon, Saskatchewan, Canada · On-site
$16/hr
Room Attendants – Holiday Inn Express & Suites Saskatoon Centre Full Time Positions Available! A fantastic job opportunity as a Room Attendant has just opened up at the Holiday Inn Express & Suites Saskatoon Centre…
Skills: Customer Service, Communication Skills, Attention To Detail, Cleaning, Time Management
Saskatoon, Saskatchewan, Canada · On-site
$16/hr
Our dual branded hotel the Holiday Inn Express & Staybridge Suites Saskatoon – University is looking for enthusiastic individuals to join the Housekeeping team as a Room Attendants. We celebrate Housekeeping Room A…
Skills: Cleaning Principles, Attention To Detail, Customer Service, Time Management, Multi-tasking
Delta, British Columbia, Canada • On-site
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The Guest Service Agent is responsible for welcoming guests, managing the check-in and check-out process, and verifying guest information. They also promote hotel services and resolve guest complaints to ensure a positive travel experience.
Candidates should have a high school diploma and preferably one year of front desk or guest service experience. Fluency in English and the ability to work a flexible schedule including weekends and holidays are required.
Delta Hotels by Marriott Vancouver Delta is the newest and most exciting Hotel in Delta, British Columbia, and we are looking for an energetic Guest Service Agent to join our team of hospitality professionals!
At Delta Hotels by Marriott, we believe in taking care of our people, so they will take care of our guests. We are looking for someone who understands the meaning of true hospitality, which is about building connections with our guests, understanding, and exceeding their expectations, and making a positive difference in their travel experience.
The Guest Service Agent will be responsible for welcoming our guests and accurately verifying all information during the check-in/check-out process. In this role, accuracy and accountability are key. This is the ideal position for someone who shines in guest service, has excellent attention to detail, is skilled in problem resolution, and enjoys working in a fast-paced environment.
Job Requirements:
Welcome guests in a friendly, prompt, and professional manner, recognizing Marriott Bonvoy Loyalty Members as well as returning guests
Check guests in, issue room keys, and provide information on hotel services and room location
Encourage the use of the hotels ancillary services, such as Sévérine Spa & Wellness, Match Eatery, Gateway Casino, Grab & Go Market, and the Delta Pantry
Promote and acknowledge guest participation in Marriott Bonvoy and provide benefits to all members
Create and maintain a positive and productive atmosphere at the front desk; have good working relationships with managers and associates in other departments
Take action to solve guest problems/complaints using appropriate service recovery guidelines
The ability to work well within a team environment
Ensure the work area is clean, neat, and well organized
Check hotel availability and know sales strategy each day through communications with the front desk supervisor
Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc.
Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service
Calm, organized work ethic with the ability to prioritize and meet deadlines
Qualifications and Requirements
High school diploma/Secondary qualification or equivalent
One-year front desk/guest service experience is strongly preferred
Must speak fluent English; additional languages are an asset
The ability to work a flexible schedule (shifts may vary from 6:00 a.m. start to midnight, including weekends and holidays)
Strong math skills are used frequently when handling cash or credit
What We Offer...
Competitive wages
A robust group benefits package for all part-time or full-time team members that includes access to all employee assistance programs that support mental, financial, physical, and emotional well-being.
Accommodated scheduling practices to give team members the optimal work/life balance that suits your needs.
Professional development training. You can take all the training you want/to need, and we’ll satisfy your eagerness to learn and grow with us.
When you need a hotel in Saskatoon, Canada look no further than ours.
Offices: 315 Idylwyld Dr N, Saskatoon, Saskatchewan S7L 0Z1, CA
View all jobs at Holiday Inn Express & Suites Saskatoon CentreWhen you need a hotel in Saskatoon, Canada look no further than ours.
Offices: 315 Idylwyld Dr N, Saskatoon, Saskatchewan S7L 0Z1, CA
View all jobs at Holiday Inn Express & Suites Saskatoon Centre