Burlington, Massachusetts, United States · On-site
$55k–$82k/yr
Build your best future with the Johnson Controls team! Who we are: Johnson Controls is global leader in smart, healthy, and sustainable buildings. Our mission is to reimagine the performance of buildings to serve people,…
Skills: Sales Operations, Order Management, CRM Administration, Trade Compliance, Customer Service
Burlington, Massachusetts, United States · On-site
We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory’s design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtaposit…
Skills: Personal Selling, Customer Relationship Management, Store Operations, Loss Prevention, Visual Merchandising
Burlington, Massachusetts, United States · On-site
$18/hr–$18/hr
Job Description The ideal logistics processor is independent, motivated, results oriented and committed to providing outstanding customer experiences every day. A day in a Life… Receive, unload freight, unpack and delive…
Skills: Inventory Management, Freight Processing, Order Fulfillment, Shipping and Receiving, Organization
Burlington, Massachusetts, United States · On-site
$19/hr–$23/hr
Description Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and a…
Skills: Food Preparation, Cooking, Kitchen Safety, Recipe Adherence, Portion Control
Burlington, Massachusetts, United States · On-site
Job Description You've been working your way up in the restaurant world for awhile. Maybe you even have a little college under your belt on the subject. Whatever the case may be, you know you want to manage a restaurant.…
Skills: Cost Control, Inventory Management, Cash Control, Customer Relations, Staffing
Burlington, Massachusetts, United States · On-site
Job Description You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure everyone there is doing w…
Skills: Judgment, Math, Multitasking, Cost Control, Inventory Control
Burlington, Massachusetts, United States · On-site
Job Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world?! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible…
Skills: Customer Service, People Skills, Communication, Time Management
Burlington, Massachusetts, United States · Hybrid
$60k–$74k/yr
About Mantis We help organizations improve how their buildings perform by bringing together energy, facility operations, and sustainability into one connected approach. At Mantis, our teams work across the full lifecycle…
Skills: Client Relations, Account Management, Contract Processing, Issue Resolution, Microsoft Excel
Burlington, Massachusetts, United States · On-site
$16/hr–$19/hr
We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory’s design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtaposit…
Skills: Personal Selling, Customer Relations, Visual Merchandising, Loss Prevention, Communication Skills
Burlington, Massachusetts, United States · On-site
At Fogo de Chão, we strive to give our guests an unforgettable dining experience of discovery while showcasing the Culinary Art of Churrasco. Our mission is to ignite fire and joy to care for our team, our guests, and ou…
Skills: Guest Relations, Menu Knowledge, Table Side Service, Order Taking, Teamwork
Burlington, Massachusetts, United States · On-site
$74k–$100k/yr
SUMMARY/OBJECTIVE: The Sales & Service Manager (SSM) is responsible for the full operations, sales production, and service excellence within their assigned branch. This leader sets the tone for a white-glove client exper…
Skills: Branch Operations, Sales Management, Client Relationship Management, Team Leadership, Performance Coaching
Burlington, Massachusetts, United States · On-site
WSA is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world. Par…
Skills: Hearing Evaluation, Hearing Aid Fitting, Audiology, Patient Counseling, Ear Impression Taking
Burlington, Massachusetts, United States · On-site
$16/hr–$21/hr
From Aisle to Algorithm and for All Life’s Moments, at David’s Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the event or the wedding dre…
Skills: Customer Service, Sales Productivity, Relationship Building, Product Knowledge, POS Systems
Burlington, Massachusetts, United States · On-site
$17/hr–$18/hr
Position Summary As a member of VPNE’s growing transportation division, the role of the Non-CDL Shuttle Driver is to safely transport employees and customers from parking facilities to their designated areas. The C…
Skills: Safe Driving, Customer Service, Time Management, Problem Solving, Vehicle Maintenance
Burlington, Massachusetts, United States · On-site
$17/hr–$18/hr
Position Summary As a member of VPNE’s growing transportation division, the role of the Non-CDL Shuttle Driver is to safely transport employees and customers from parking facilities to their designated areas. The C…
Skills: Safe Driving, Customer Service, Time Management, Problem Solving, Vehicle Maintenance
Burlington, Massachusetts, United States · On-site
$23/hr–$29/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Retail Management, Customer Service, Team Leadership, Coaching, Teambuilding
Burlington, Massachusetts, United States · On-site
Job Description Do you know why Domino's Pizza hires so many drivers? Well, aside from the fact that our delicious pizza is the perfect solution for dinner for families all across the nation - we do it becasue we can. Wh…
Skills: Navigation, Map Reading, Customer Service, Safe Driving
Burlington, Massachusetts, United States · On-site
Location This position is located at 75 Middlesex Tpke, Burlington, Massachusetts, 01803 United States Role Summary A Stylist contributes to driving sales through providing a genuine experience to each customer. Role Res…
Skills: Customer Service, Personal Styling, Sales, Teamwork, Communication
Burlington, Massachusetts, United States · On-site
$15/hr–$17/hr
At Fogo de Chão, we strive to give our guests an unforgettable dining experience of discovery while showcasing the Culinary Art of Churrasco. Our mission is to ignite fire and joy to care for our team, our guests, and ou…
Skills: Guest Relations, Customer Service, Front Lobby Management, Time Management, Professionalism
Burlington, Massachusetts, United States · On-site
211 - Burlington Mall - Burlington, MA Who Are We? Altar’d State is a rapidly growing women’s fashion brand with 130+ locations in 40 states. It feels like a sanctuary - a place of beauty from the inside out. From welcom…
Skills: Guest Service, Relationship Building, Product Knowledge, Sales, Cash Handling
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Manage the end-to-end sales operations workflow, including order entry, invoicing, and recurring sales reporting. Coordinate between sales, finance, and trade compliance teams to ensure accurate transaction execution and customer satisfaction.
Requires a Bachelor's degree in business, finance, or operations and 2-4 years of experience in sales or business operations. Candidates should possess strong attention to detail and familiarity with CRM systems and trade compliance regulations.
Johnson Controls is global leader in smart, healthy, and sustainable buildings. Our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!
Competitive salary
Paid vacation/holidays/sick time
Comprehensive benefits package including 401K, medical, dental, and vision care.
On-the-job/cross-training opportunities
Encouraging and collaborative team environment
Dedication to safety through our Zero Harm policy
Thermal constraints limit AI infrastructure, semiconductor equipment, power electronics, and defense systems. JCI removes those constraints. Enabled by the Stack Forging™ process, JCI produces high-performance thermal components and cooling loop solutions — purpose-built for direct integration into AI, HPC, and mission-critical systems. JCI has built the industry's leading thermal management platform for the applications that demand it most.
As a Builder on the Stack Forging Thermal Solutions team at Johnson Controls, you'll join a team of sleeve-rollers who set a high bar for themselves and their co-workers. We foster a collaborative culture with no silos, where everyone is encouraged to think out loud. If you are passionate about your craft and don't give up until you've found a way, you will make an ideal Builder!
As a Sales Operations Generalist at JCI, you will play a critical role in supporting the day-to-day execution of our commercial operations. Reporting to the Commercial Operations Manager, you will manage the processes that keep customer orders moving from initial receipt to fulfillment and invoicing. You will work across sales, finance, operations, and trade compliance to ensure transactions are executed accurately, issues are resolved promptly, and customers receive a high level of service.
You are highly organized, execution-focused, and reliable in managing recurring operational workflows. You take ownership of transactional processes and ensure accuracy even when handling multiple parallel requests. You are comfortable working across teams to resolve issues quickly and keep commercial operations moving smoothly. You follow established processes closely while identifying practical improvements to increase speed, accuracy, and clarity.
Responsibilities are subject to change based on shifting business needs
Sales Operations Management: Execute the full sales operations workflow, including order entry and review, customer portal coordination, invoicing, and recurring sales reporting. Maintain accuracy and timeliness of all transactional commercial activity.
Customer Service Support: Support the commercial sales team in resolving customer issues, including order and invoicing questions, order status updates, and processing returns. Coordinate internally to ensure timely resolution of customer requests.
CRM Administration: Maintain data hygiene and accuracy for opportunities and customer records in the CRM system. Generate and distribute regular reports on pipeline and sales activity KPIs.
Trade Compliance Coordination: Validate orders against applicable export/import compliance requirements in coordination with the Global Trade Compliance team. Ensure required documentation is collected, maintained, and properly stored. Serve as the primary liaison between the Stack Forging Thermal Solutions team and the Global Trade Compliance team for order-level compliance execution.
Education: A Bachelor's degree in business, finance, operations, or a related discipline is required.
Experience: 2-4 years of experience in a sales operations, business operations, or finance environment. Preference for previous experience in a manufacturing organization.
Attention to Detail: Demonstrated ability to manage transactional work accurately, maintain complete records, and identify discrepancies before they impact customers or operations.
Coordination & Prioritization: Ability to balance multiple concurrent requests, coordinate across functions, and escalate issues appropriately to maintain momentum.
Communication & Collaboration: Strong written and verbal communication skills with the ability to work effectively across functions and maintain professional relationships with internal stakeholders and external customers.
Adaptability: Experience in a high-growth environment where processes are still being defined.
Systems Proficiency: Demonstrated ability to learn and effectively utilize business systems such as CRM, customer portals, and spreadsheet-based reporting tools. Experience with Salesforce preferred.
Trade Compliance: Familiarity with export/import regulations (EAR/ITAR) and standard compliance practices.
Compensation: $55,000 - $82,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
Johnson Controls is a global leader in thermal management, mission-critical building systems, energy efficiency and decarbonization. We help our customers use energy more productively, reduce carbon emissions and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing and higher education. For more than 140 years, Johnson Controls has been delivering performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turning goals into real-world results and helping move society forward. Visit johnsoncontrols.com for more information.
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There are currently 236 open customer service & support positions in Burlington, MA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Asbury Automotive Group, Domino's, Macy's, State Street, Vow'd Weddings, among others. Browse the listings above to see every active employer.
Yes — 6 of the 236 open customer service & support positions offer remote or hybrid work (1 remote, 5 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
