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$18/hr–$18/hr
Part-time
high school
Competitive compensation, Employee discounts, Supportive team environment, Career growth opportunities
Posted 2d ago
Apply by Aug 24
~40 hrs/week
Responsibilities
You will be responsible for testing, evaluating, and processing consumer electronics to determine their functionality and disposition. This includes performing data wipes, preparing devices for refurbishment or resale, and maintaining accurate documentation of testing outcomes.
Requirements
Candidates must have at least 6 months of experience in a technical service or repair environment and possess a Grade 12 diploma or equivalent. You must also be capable of lifting and moving equipment weighing up to 50 lbs and demonstrate strong attention to detail.
Full job description
You'll Love It Here! We're Hiring a Product Tester
As a Product Tester, you'll play a key role in assessing, validating, and processing consumer electronics within our fast-paced Geek Squad City environment. You'll thoroughly test devices to determine functionality, accurately process units through the appropriate workflow, and help prepare products for their next stage, including refurbishment or resale when applicable. This role is ideal for someone who enjoys hands-on technology work, troubleshooting, and working in a dynamic operational setting.
Shift Requirements
Monday to Friday, with Saturday flexibility required
11:00 AM – 7:30 PM
What You'll Do as a Product Tester
Product Testing & Device Processing
Test and evaluate a variety of consumer electronics, including smartphones, tablets, gaming products, wearable technology, and related accessories.
Determine whether products are operational, defective, or require further inspection or repair.
Process and accurately disposition devices through the appropriate workflow.
Perform data wiping and factory resets while ensuring customer information is securely removed.
Prepare devices for refurbishment, resale, recycling, or repair as required.
Support additional technical service activities and special projects as assigned.
Technical Support & Quality Assurance
Assist with device testing, diagnostics, troubleshooting, and repair processes.
Conduct functional testing on returned, refurbished, and pre-owned electronics.
Verify product quality and ensure units meet operational standards.
Maintain compliance with privacy and data security requirements, including PIPEDA.
Accurately document testing outcomes and system updates.
Operational Support
Safely perform material handling duties involving products and equipment up to 50 lbs.
Maintain organized work areas and adhere to established operational procedures.
Utilize internal systems and tools to track workflows, testing results, and inventory movement.
What We're Looking For
Minimum 6 months of experience in a service centre, repair depot, refurbishment facility, or similar technical environment.
Minimum 6 months of experience testing, troubleshooting, or repairing consumer electronics.
Experience working with mobile devices, tablets, gaming products, or other consumer technology is considered an asset.
Knowledge of privacy and data protection requirements, including PIPEDA.
Strong attention to detail and commitment to quality standards.
Ability to work effectively in a fast-paced environment with changing priorities.
Comfortable performing repetitive tasks with a high degree of accuracy.
Strong verbal and written communication skills.
Ability to consistently lift and move products weighing up to 50 lbs.
Education
Grade 12 diploma or equivalent required.
Consumer Electronics, Electronics Technology, Computer Studies, or a related technical program is considered an asset.
Why You'll Love It Here
Competitive compensation and benefits.
Employee discounts on the latest technology.
Fun, inclusive, and supportive team environment.
Opportunities to develop and expand your technical skills.
Hands-on experience working with a wide range of consumer electronics.
Career growth opportunities within a leading technology and retail organization.
Join Our Amazing Team!
We're looking for passionate, detail-oriented team members who enjoy working with technology and take pride in delivering high-quality results. If you're excited by the opportunity to test, troubleshoot, and process a variety of consumer electronics in a dynamic environment, we'd love to hear from you.
Base pay range
Hourly pay rate: $18.00 - $18.68
Pay may vary by province. Pay listed is for the location advertised.
Visit our career center at www.bestbuy.ca/careers for a full listing of positions in our Retail Stores, Geek Squad, Distribution Centres, or Canadian Headquarters (CHQ) or https://bestbuyexpress.retail.jobs.bell.ca/en/ for a full listing of positions in our Best Buy Express locations.
Best Buy Canada is one of the largest omni-channel retailers of consumer electronics, computers and entertainment products, related accessories and services in Canada.
Best Buy Canada Ltd. operates as a wholly owned subsidiary of Best Buy Co., Inc. (NYSE:BBY). Best Buy Enterprise is a multinational retailer of technology, entertainment products and services with a commitment to growth and innovation. We have approximately 100,000 employees across the United States and Canada. The Best Buy family of brands and partnerships collectively generates billions of dollars in annual revenue and includes brands such as Best Buy; Best Buy Mobile; Best Buy Express; Geek Squad, Magnolia Audio Video; and Pacific Sales.
Offices: Best Buy Canada Ltd., Suite 102 - 425 W 6th avenue, Vancouver, British Columbia V5Y 1L3, CA
www.bestbuy.caMobileEntertainment ProductsConsumer ElectronicsCustomer ServiceGamingRetail SalesComputer Supportand Home Theatre InstallationConsumer
How many Customer Service & Support jobs are open in Brampton, Canada right now?
There are currently 550 open customer service & support positions in Brampton, Canada listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Brampton, Canada?
Companies currently hiring include Loblaw Companies Limited, Walmart, TD, Shoppers Drug Mart, Global Elite Consultants, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Brampton, Canada?
Yes — 75 of the 550 open customer service & support positions offer remote or hybrid work (54 remote, 21 hybrid).
How do I apply for Customer Service & Support jobs in Brampton, Canada?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.