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Other
Health insurance, Dental plan, Vision plan, 401(k) retirement savings plan, Sick pay, Paid time off
Posted 45d ago
Apply by Oct 29
~40 hrs/week
Responsibilities
The General Manager leads the store team to provide exceptional customer service and achieve business goals. Responsibilities include managing payroll, driving sales, and developing the management team.
Requirements
Candidates must have at least ten years of leadership and coaching experience with a focus on team development. Strong communication, organizational, and time management skills are required to succeed in this retail environment.
Full job description
Overview
The General Manager is the leader of the store! This position is responsible for managing the values and attitudes of the people they lead to provide exceptional customer service, drive our business and achieve our business goals. Leads management team, including a Visual Sales Manager, a Training Manager and an Operations Manager.
What We Stand For
Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.
Responsibilities
What Will You Be Doing?
In team management and development, you are…
Building effective teams and developing talent.
Driving engagement by collaborating with the Area Director and Store Managers.
Communicating effectively with staff, Area and Regional Directors, and customers.
Instilling trust and ensuring accountability.
Leading by example on the sales floor.
In operations and financial responsibility, you are…
Improving results by identifying and achieving payroll and sales goals for the success of the store.
Managing payroll expenses and labor plans efficiently and effectively.
We believe in taking care of our team. That's why we offer a comprehensive benefits package that goes beyond just health insurance (though we've got that covered too!). Here at The Container Store, we're passionate about helping you contain your health, grow your career, and find balance in your life.
Here's a peek at what you can expect:
Rewarding pay to recognize the value you bring to the team.
Competitive health, dental, and vision plans to keep you and your loved ones well.
401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity.
Unique "1equals3" website for easy access to your benefits information and company updates.
We've got your back! Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best.
Family-focused support: Considerate parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program.
Work-life balance boosters: Paid holidays, gym membership discounts, and a qualified transportation benefits program to save on commutes.
Discounts galore: Enjoy a hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance (because fur-babies matter!).
Recognition you deserve: We honor our employees with service awards and retirement gifts, celebrate those who exemplify our core principles, and recognize exceptional daily contributions.
Thriving with diversity: Participate in our Employee Resource and Affinity Groups and help guide how we give back to the community, while having a space to connect, support one another, and celebrate cultural heritages.
But that's not all! We offer a fun and collaborative work environment where you can learn, grow, and make a real difference.
Qualifications
What You Bring To Us
You love to engage with people. You’re the person who strikes up a conversation and makes a connection. You are passionate about connecting with customers and your team to provide clear, concise, compassionate communication.
You have at least ten years of leadership and coaching experience where you’ve focused on developing and nurturing your team to achieve goals together.
You have successfully guided great employees career growth and development.
You take communication to a new level. Whether it’s written or oral communication skills, you are a master.
You understand retail is an ever-changing industry and you possess strong time management and organizational skills to lead your store team to achieve excellent results.
People say you have a heart for service. You love to sell. For you, it’s about learning what a customer truly needs and offering suggestions.
You are always learning! You are eager to learn how technology and selling work together to provide an exceptional customer experience.
You take pride in your work. It’s your store!
You want to delight the people around you and can’t wait to share that at The Container Store!
The Container Store promotes a smoke-free, drug-free environment.
We are proud to be an Equal Opportunity Employer and comply with the
Americans with Disabilities Act
Stores Physical Requirements
State Specific Notices
Related keywords
General ManagerRetailLeadershipTeam ManagementSales GoalsPayroll ManagementCustomer ExperienceCoachingOperationsLabor PlanningAccountabilityCommunicationTime ManagementOrganizational SkillsRetail ManagementTalent Development
The nation’s leading specialty retailer of organizing solutions, custom spaces, and in-home services.
Industry
Retail
Company size
1,001-5,000 employees
Founded
1978
Headquarters
Coppell, Texas
LinkedIn followers
55,329
Total funding
$40M
Founded in 1978 and based in Coppell, Texas, The Container Store is the nation’s original and leading retailer of organizing solutions, Custom Spaces and in-home services, with the purpose of transforming lives through the power of organization. The Container Store has more than 100 locations from coast to coast, online business and mobile app.
Since our inception, we've nurtured a people-first culture coupled with our one-of-kind solution-oriented offering and a high level of customer service delivered by our highly-trained organization experts. We start by putting employees first and staying true to our seven Foundation Principles™ — simple business philosophies that guide each decision we make. This commitment to our employees and culture has been recognized on the national and local level year after year.
Offices: 500 Freeport Parkway, Coppell, Texas 75019, US
Office SuppliesRetailDeliveryHome DecorFurnitureCustomer Service
How many Customer Service & Support jobs are open in Boca Raton, FL right now?
There are currently 995 open customer service & support positions in Boca Raton, FL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Boca Raton, FL?
Companies currently hiring include The Boca Raton, Saks Fifth Avenue, Baptist Health, Macy's, Starbucks, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Boca Raton, FL?
Yes — 69 of the 995 open customer service & support positions offer remote or hybrid work (25 remote, 44 hybrid).
How do I apply for Customer Service & Support jobs in Boca Raton, FL?
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