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Customer Service & Support Jobs in Bessemer, AL (Now Hiring) — 134 open

PEP BOYS-MANNY MOE & JACK logoPEP BOYS-MANNY MOE & JACK

Automotive Customer Service Advisor

Bessemer, Alabama, United States · On-site

$12/hr–$18/hr

Entry level

Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sale…

Skills: Customer service, Sales, Automotive service, Communication, Mathematical concepts

The TJX Companies, Inc. logoThe TJX Companies, Inc.

Sales Associate - 7a - 6p, and Open to Close on Weekends Required

Bessemer, Alabama, United States · On-site

$12/hr–$13/hr

Entry level

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. …

Skills: Customer Service, Cash Handling, Merchandising, Communication, Organization

Piggly Wiggly Alabama Distributing Company, Inc. logoPiggly Wiggly Alabama Distributing Company, Inc.

Retail Systems Field Specialist

Bessemer, Alabama, United States · On-site

Mid level

Description The Retail Systems Field Specialist provides hands-on technology support to independent grocery stores across PWADC’s multi-state service area. This highly mobile role travels 60–80% of the time to install an…

Skills: Hardware Troubleshooting, Software Configuration, Network Support, Android Deployment, End-user Training

Long-Lewis Automotive Group logoLong-Lewis Automotive Group

Bessemer - Lot Attendant - Full-Time

Bessemer, Alabama, United States · On-site

$14/hr–$16/hr

Entry level

Long-Lewis of Bessemer is seeking a reliable, high-energy Lot Attendant to join our team. In this role, you will be responsible for maintaining an organized, clean, and customer-ready vehicle lot. You’ll play a key…

Skills: Vehicle Inventory Management, Manual Transmission Driving, Automatic Transmission Driving, Organization, Problem Solving

MacLean Power Systems logoMacLean Power Systems

Customer Account Specialist

Bessemer, Alabama, United States · On-site

Mid level

Headquartered in Fort Mill, South Carolina, MacLean Power Systems (MPS) is a leading manufacturer of mission-critical and engineered components for the electric utility, telecommunications, and civil markets. Established…

Skills: Customer Service, Syteline ERP, Sales and Negotiation, Microsoft Office Suite, Microsoft Excel

Domino's logoDomino's

Customer Service Rep(05365) - 3979 Parkwood Road, 101

Bessemer, Alabama, United States · On-site

Entry level$1.3B raised

Job Description Love dealing with people but not making food? We’ve got you covered! The Customer Experience Representative will WOW the customer by making sure they have a positive experience either in the store or over…

Skills: Multi-tasking, Communication, Customer Service, Basic Math, Point Of Sales System

Domino's logoDomino's

Assistant Manager(05365) - 3979 Parkwood Road, 101

Bessemer, Alabama, United States · On-site

Mid level$1.3B raised

Job Description As an Assistant Manager for Domino's, you are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You set th…

Skills: Team Leadership, Cost Control, Inventory Control, Cash Control, Customer Relations

Domino's logoDomino's

General Manager(05845) - 5031 Ford Parkway

Bessemer, Alabama, United States · On-site

Mid level$1.3B raised

Job Description ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyo…

Skills: Cost Control, Inventory Management, Cash Control, Customer Relations, Staffing

Domino's logoDomino's

Assistant Manager(05845) - 5031 Ford Parkway

Bessemer, Alabama, United States · On-site

Mid level$1.3B raised

Job Description ABOUT THE JOB You were born to be the boss. We know. You getup in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyon…

Skills: Judgment, Mathematics, Multitasking, Cost Control, Inventory Control

Domino's logoDomino's

Delivery Driver(05845) - 5031 Ford Parkway

Bessemer, Alabama, United States · On-site

Entry level$1.3B raised

Job Description ABOUT THE JOB Do you know why Domino's Pizza hires so many drivers? Well, aside from the fact that our delicious pizza is the perfect solution for dinner for families all across the nation - we do it beca…

Skills: Driving, Navigation, Customer Service, Cash Handling, Order Processing

Domino's logoDomino's

Customer Service Rep(05845) - 5031 Ford Parkway

Bessemer, Alabama, United States · On-site

Entry level$1.3B raised

Job Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible …

Skills: Customer Service, Order Processing, Cash Handling, Inventory Management, Food Preparation

Cintas logoCintas

Route Service Representative (4-Day Workweek)

Bessemer, Alabama, United States · On-site

Entry level

Requisition Number: 231518 Job Description Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service a…

Skills: Customer Service, Upselling, Cross-selling, Account Management, Negotiation

The TJX Companies, Inc. logoThe TJX Companies, Inc.

Store Cleaning Associate

Bessemer, Alabama, United States · On-site

$12/hr–$13/hr

Entry level

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. …

Skills: Floor care, Scrubber operation, Buffer operation, Dust mopping, Damp mopping

Allied Universal logoAllied Universal

Security Officer Full Time Perimeter Rounds

Bessemer, Alabama, United States · On-site

Entry level$9.0B raised

Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…

Skills: Customer Service, Patrolling, Incident Response, X-ray Screening, Access Control

Circle K logoCircle K

Customer Service Representative

Bessemer, Alabama, United States · On-site

Entry level

Store 2709070: 2921 Morgan Rd, Bessemer, Alabama 35022 Shift AvailabilityDays (Weekdays + Weekend Availability Required) Time Type Part time Customer Service Representative We want you to join our team as a Customer Serv…

Skills: Customer Service, Cashiering, Sales, Communication, Problem Solving

Regions Bank logoRegions Bank

Relationship Banker I - Tannehill Promenade Branch - Bessemer, AL

Bessemer, Alabama, United States · On-site

$40k–$47k/yr

Entry level

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place …

Skills: Cash Handling, Customer Service, Relationship Building, Digital Banking, Problem Resolution

Carvana logoCarvana

Data Entry Specialist

Bessemer, Alabama, United States · On-site

Entry level$5.2B raised

We are looking for individuals to ensure the smooth transition of vehicle ownership from Carvana to our customers! You will be responsible for the administrative aspects of registering our customers’ vehicles, to include…

Skills: Data Entry, Administrative Support, Problem Solving, Communication Skills, Attention To Detail

Service Minds logoService Minds

Residential Lead HVAC Installer

Bessemer, Alabama, United States · On-site

$25/hr–$55/hr

Mid level

One Hour Heating & Air Conditioning is hiring HVAC Installers to join our team of skilled and energetic professionals! We are committed to delivering exceptional HVAC service and outstanding customer experiences every da…

Skills: HVAC Installation, Troubleshooting, Blueprint Reading, Customer Service, Mechanical Aptitude

Service Minds logoService Minds

HVAC Service Technician

Bessemer, Alabama, United States · On-site

$30/hr–$65/hr

Mid level

We are committed to delivering exceptional HVAC service and outstanding customer experiences every single day. As an HVAC Service Technician with One Hour Heating & Air Conditioning, you’ll perform expert repairs, …

Skills: HVAC Repair, System Diagnostics, HVAC Installation, Customer Service, Blueprint Reading

Raindrop Car Wash logoRaindrop Car Wash

General Manager - Bessemer

Bessemer, Alabama, United States · On-site

$40k–$50k/yr

Mid level

Raindrop Car Wash is an organization fully committed to delivering a consistently excellent car washing experience. As part of our commitment to excellence, we strive to provide our customers with a friendly team, a clea…

Skills: Team Management, Sales Leadership, Operational Performance, Decision Making, Delegation

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Showing 1–20 of 134

PEP BOYS-MANNY MOE & JACK logo

Automotive Customer Service Advisor

PEP BOYS-MANNY MOE & JACK

Bessemer, Alabama, United States • On-site

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Entry level

Tired of cold applications?

Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.

  • $12/hr–$18/hr
  • Full-time
  • high school
  • Medical, Dental, Vision benefits, Life insurance, Short term disability, Supplemental benefits
  • Posted 8h ago
  • ~40 hrs/week

Responsibilities

The advisor serves as the primary point of contact for customers, managing service appointments, work orders, and sales while ensuring high-quality customer care. They also perform routine automotive maintenance tasks and ensure the shop environment adheres to safety and organizational standards.

Requirements

Candidates must have a high school diploma or equivalent and at least one year of experience in an automotive service environment. A valid driver's license and the ability to perform physical tasks, such as lifting up to 50 pounds, are required.

Full job description

Position Summary

Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at the register.

Duties & Responsibilities

  • First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and selling parts and service that make the customer's car run at peak efficiency; adheres to Company Customer Care standards to meet customer expectations.
  • Responsible for the organization and productivity of the service business through work order and register transactions, thorough vehicle inspections, and service and replacement part knowledge.
  • Under the direction of Management, assists in various aspects of customer care, work order and register assistance, facility maintenance, and Outside Purchase (OP) ordering.
  • Follow all policies and procedures related to cash, credit, check, refund and return policies. Works with the management team to react to customer service issues, customer complaints, and/or business opportunities.
  • Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery installation, starting and charging system testing; cosmetic car services, and thorough vehicle inspection.
  • Primary driving force behind the implementation and constant execution of safety procedures, ensuring wheel torque and oil/fluid services are performed per standard operating procedure directives.
  • Partner with Management to produce a safe and health work environment that complies with all local, state, and federal laws, as well as with company policies and procedures.
  • Effectively communicate with all associates, management, and customers; interprets and retains information and applies knowledge appropriately.
  • In designated locations, may be a secondary key carrier responsible for basic and detailed opening and closing responsibilities.
  • Maintain an organized and neat shop.
  • Adhere to all company policies, procedures, safety and environmental rules.
  • Other duties as assigned.

Knowledge, Skills, and Abilities

  • High school diploma or equivalent required.
  • Valid Driver's License.
  • One year of related experience in the automotive service environment.
  • One year of sales experience preferred.
  • Must have basic knowledge and understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions. Ability to apply mathematical formulas to calculate commissions and discounts.
  • Strong verbal communication skills.
  • Strong customer service skills.
  • Ability to work Days, Nights, Weekends, Holidays.


Physical Demands/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Physical Demands

  • Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance.
  • Frequent standing and walking for long periods of time.
  • Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
  • Climb up and down ladders to retrieve and stock merchandise.
  • Communicate effectively in person, by telephone, or by using telecommunications equipment.
  • Enters and locates information on computer.
  • Presents information to small and large groups.
  • Visually verifies information, often in small print.
  • Safely operates a motor vehicle.

Benefits

  • Medical, dental, and vision benefits
  • Life insurance
  • Short Term Disability
  • Supplemental benefits
  • 401(k) with company match
  • PTO and holiday pay
  • On-demand pay partner (DailyPay)
  • Reduced benefits available for part-time team members
Pay Range
  • $12.00 to $18.00 per hour based on experience
  • Sales commission
  • Flat Rate on labor hours produced
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Related keywords

AutomotiveCustomer ServiceSalesService AdvisorVehicle InspectionTire BalancingOil ChangeBattery InstallationSafety ProceduresWork OrderRetailMaintenancePoint of ContactInventoryCash HandlingAutomotive Repair

About PEP BOYS-MANNY MOE & JACK

LinkedInVisit site
Industry
Retail
Company size
10,001+ employees
Founded
1921
Headquarters
Philadelphia, Pennsylvania
LinkedIn followers
52

Browse all Pep Boys locations in U.S. and Puerto Rico. We offer premium tire brands, aftermarket car parts, and accessories - schedule your oil change and repair services online.

Offices: 3111 W ALLEGHENY AVE, Philadelphia, Pennsylvania 19132, us

View all jobs at PEP BOYS-MANNY MOE & JACK

Frequently asked questions

How many Customer Service & Support jobs are open in Bessemer, AL right now?

There are currently 134 open customer service & support positions in Bessemer, AL listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Customer Service & Support roles in Bessemer, AL?

Companies currently hiring include Domino's, Lowe's Companies, Inc., Allied Universal, Jack's Family Restaurants, LP, Circle K, among others. Browse the listings above to see every active employer.

How do I apply for Customer Service & Support jobs in Bessemer, AL?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

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