Bentonville, Arkansas, United States · Remote OK
$40/hr–$50/hr
Alkami is the digital sales and service platform provider for U.S. banks and credit unions. Our unified Platform integrates onboarding, digital banking, and data and marketing—each solution can stand alone, but together …
Skills: SQL, Log Analysis, ITIL, SaaS Principles, Distributed Systems Troubleshooting
Bentonville, Arkansas, United States · On-site
$14/hr–$15/hr
Part-Time Schedule: Monday, Tuesday, Saturday 10am-4pm ( 18hrs /week) Brief Job Summary: Works under the supervision of the Children’s Librarian, and plays an integral role in the library’s youth services team, to succes…
Skills: Lesson Planning, Literacy Instruction, Reference Services, Reader's Advisory, Customer Service
Bentonville, Arkansas, United States · On-site
STYLIST - SMARTSTYLE SALON Cosmetology or Barbering License Required WHAT WE OFFER Are you looking for a place where you can change people’s lives? You’ve come to the right place. A haircut is not just a haircut with us,…
Skills: Haircutting, Hair Coloring, Highlights, Waxing, Guest Service
Bentonville, Arkansas, United States · On-site
We have an opportunity for a Senior Remote Services Commercial Engineer to join our Honeywell Building Automation team in Bentonville, AR. This role is part of the Global Remote Buildings Operation Team who operate a 24/…
Skills: BEMS, HVAC, Remote Technical Support, Fault Finding, Energy Optimization
Bentonville, Arkansas, United States · On-site
$16/hr–$24/hr
Position Summary... What you'll do... Communicates and explains Membership types programs and benefits to current and prospective Members to assist with account decisions build Membership levels encourage renewals commun…
Skills: Customer Service, Cash Handling, Equipment Operation, Sales, Inventory Management
Bentonville, Arkansas, United States · On-site
This position may work between Bentonville and Springdale locations, and will assist with covering weekends and holidays when needed. This position is scheduled for 7am-7pm shifts. The Unit Administrative Assistant is an…
Skills: Electronic Health Records, Data Entry, Patient Care Records, Communication, Interpersonal Skills
Bentonville, Arkansas, United States · Remote OK
$61k–$91k/yr
If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your caree…
Skills: Student Coaching, Academic Mentoring, Distance Education, Interpersonal Communication, Written Communication
Bentonville, Arkansas, United States · On-site
$14/hr–$14/hr
Job DetailsJob Location: Scott Family Amazeum - Bentonville, AR 72712Position Type: Part TimeEducation Level: High SchoolSalary Range: $14.00 - $14.00 HourlyTravel Percentage: NoneJob Shift: Weekdays, Weekends, Occasiona…
Skills: Customer Service, Leadership, Communication, Problem Solving, Team Development
Bentonville, Arkansas, United States · On-site
Patient Coordinator - River Dental Bella Vista Lumio Dental - Apply today, and we’ll light the way! Patient connection starts with the initial phone call. The role of a Patient Coordinator is to use exceptional interpers…
Skills: Customer Service, Phone Etiquette, Communication Skills, Computer Proficiency, Insurance Verification
Bentonville, Arkansas, United States · On-site
Job DetailsJob Location: KA ARK INC - Bentonville, AR 72712POSITION SUMMARY The Administrative Assistant provides comprehensive administrative and clerical support to the Arkansas facility. This position supports daily o…
Skills: Receptionist, Correspondence Drafting, PowerPoint Presentations, Travel Coordination, Onboarding Documentation
Bentonville, Arkansas, United States · On-site
$15/hr–$19/hr
Job DetailsJob Location: Redbud Wash - Bentonville, AR 72712Position Type: Full TimeSalary Range: $15.00 - $19.00 HourlyLooking for a fast-paced, team-oriented job where you can grow? Join Splash as a Car Wash Attendant …
Skills: Customer Service, Vehicle Guidance, Facility Maintenance, Communication Skills, Teamwork
Bentonville, Arkansas, United States · On-site
Description Established in 2007, Element Electronics began with a simple belief - every household should have access to TVs featuring cutting-edge technology. In 2014, we took our commitment further by opening a factory …
Skills: Account Management, Sales Growth, Cold Calling, Lead Generation, Negotiation
Bentonville, Arkansas, United States · Remote Solely
Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top…
Skills: Customer Service, Travel Planning, Relationship Building, Communication, Organization
Bentonville, Arkansas, United States · On-site
$13/hr–$15/hr
Description Great Western Dining Service is a forward-thinking food service management company that recognizes the profound impact of exceptional cuisine. We believe that food fosters connection, cultivates the community…
Skills: Customer Service, Hospitality, POS Operation, Cash Handling, Interpersonal Skills
Bentonville, Arkansas, United States · On-site
Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the…
Skills: Release Of Information, Hipaa Compliance, Medical Record Management, Microsoft Word, Microsoft Excel
Bentonville, Arkansas, United States · On-site
Company Description If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-…
Skills: Beverage Preparation, Wine Knowledge, Customer Service, Inventory Management, Communication Skills
Bentonville, Arkansas, United States · On-site
$19/hr–$21/hr
Location: Bentonville, AR (onsite) Hiring Range: This position’s hiring range is anticipated to be $19.50 to $21.00 per hour, depending on experience. Schedule: This is a part-time position, and the current schedule is W…
Skills: Customer Service, Administrative Support, Animal Handling, Basic Veterinary Care, Scheduling
Bentonville, Arkansas, United States · On-site
Overview: At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s n…
Skills: Attention To Detail, Manual Dexterity, Basic Problem-Solving Skills, Eagerness To Learn, Time Management
Bentonville, Arkansas, United States · On-site
$14/hr–$18/hr
Job DetailsJob Location: Scott Family Amazeum - Bentonville, AR 72712Position Type: Part TimeEducation Level: High SchoolSalary Range: $14.00 - $18.00 HourlyTravel Percentage: NegligibleJob Shift: Weekdays, Weekends, Occ…
Skills: Guest Service, Culinary Knowledge, Cash Handling, Leadership, POS Systems
Bentonville, Arkansas, United States · On-site
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for…
Skills: Customer Service, Retail Technology, Inventory Management, Basic Arithmetic, Paint Mixing
Bentonville, Arkansas, United States • Remote OK
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Application Support Engineer is responsible for troubleshooting and resolving customer-reported platform issues through log analysis and SQL queries. The role involves managing ticket lifecycles, collaborating with cross-functional teams, and creating technical documentation to improve operational excellence.
Candidates need at least 2 years of B2B application support experience and proficiency in SQL and log analysis. An associate degree, coding bootcamp certification, or equivalent practical experience is required.
Alkami is the digital sales and service platform provider for U.S. banks and credit unions. Our unified Platform integrates onboarding, digital banking, and data and marketing—each solution can stand alone, but together they deliver more—to help institutions onboard, engage, and grow relationships. As the future shifts toward Anticipatory Banking, we help data-informed bankers meet the moment with technology that drives action.
Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably’s Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). We’re building a culture where each Alkamist can perform to their highest potential, and we’re always on the lookout for the best and brightest minds. If you’re ready to experience the power of alchemy - transforming the ordinary into the extraordinary - come join one of the fastest growing SaaS companies in the U.S.
As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the Job Title.
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Essential Duties & Responsibilities
● Classify and document incoming application support tickets by severity, urgency, and category.
● Resolve client issues by analyzing logs, running SQL queries, and reviewing application behavior.
● Prioritize and manage tickets by maintaining SLAs and escalating when necessary.
● Resolve tickets across a minimum of 5 product categories with sufficient depth, while having the capability to manage tickets across all product categories.
● Collaborate with internal teams by escalating complex issues with clear diagnostics and context.
● Escalation point for lower-level engineers, aiming to assist lower-level engineers in resolving tickets without formal handoff when possible.
● Enhance the knowledge base by documenting resolutions and creating troubleshooting procedures.
● Contribute to release readiness by validating application updates and participating in deployment support.
● Improve client experience by maintaining empathy and professionalism during technical investigations.
● Participate in on-call rotations by supporting after-hours high-severity incidents.
● Assist in monitoring environments by reviewing alerts, logs, and dashboards to identify issues proactively.
● Identify recurring issues by conducting root cause analysis and recommending permanent fixes. Recommended Experience & Education
Minimum Years of Experience
2+ years in a B2B application support role
Education Level Associate Degree, Coding/Development Bootcamp Certification, or equivalent practical experience
Knowledge, Skills, & Qualifications
Required
● Proficiency in SQL and log analysis
● Knowledge of ITIL or SaaS principles
● Experience in troubleshooting application issues in distributed systems
● Strong communication and client interaction skills
● Time management and the ability to handle multiple priorities
Preferred
● Experience in FinTech or banking applications
● Familiarity with ACH file formats and processing
● Experience with Jira, ServiceNow, or similar ticketing systems
● Knowledge of cloud or monitoring tools (Splunk, Grafana, New Relic)
● Experience with Google Workspace or similar collaboration tools
The salary range for this position is: $40.00 - $50.00 Per HourNot Just Any Company: Alkami has an awesome diverse and inclusive environment. We have a FUN culture and offer great benefits, including remote-first environment, unlimited paid time off, 401(k) with employer match, and more.
Work Authorization: We cannot offer employment sponsorship at this time. Candidates must be eligible to work in the US for full-time employment.
Recruiters: We are not looking for outside recruiting firms to help us in this search. Thank you for understanding.
Pay Transparency: As of January 1, 2023, new states and locales have enacted pay equity laws that require more pay transparency by employers in the following states: California, Colorado (effective January 1, 2021), Connecticut, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island and Washington.
Alkami Technology is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Alkami is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Alkami are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Alkami will not tolerate discrimination or harassment based on any of these characteristics. Alkami encourages applicants of all ages.
Alkami is the digital sales and service platform provider for financial institutions in the US.
Alkami is the digital sales and service platform provider for U.S. banks and credit unions. Our unified Platform integrates onboarding, digital banking, and data and marketing—each solution can stand alone, but together they deliver more—to help institutions onboard, engage, and grow relationships. As the future shifts toward Anticipatory Banking, we help data-informed bankers meet the moment with technology that drives action.
Offices: 5601 Granite Parkway, Suite #120, Plano, TX 75024, US
There are currently 230 open customer service & support positions in Bentonville, AR listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, Walmart, Alkami Technology, City of Bentonville, Accor, among others. Browse the listings above to see every active employer.
Yes — 30 of the 230 open customer service & support positions offer remote or hybrid work (23 remote, 7 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
