Customer Service & Support Jobs in Bengaluru, India (Now Hiring) — 1,574 open — Page 6

Project Role : Custom Software Engineer
Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs.
Must have skills : Atlassian JIRA
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education

Required Skills & Qualifications
3–4 years of professional experience in IT support, application administration, or systems administration.
Minimum 1 year of hands-on experience administering Jira Cloud.
Strong understanding of Jira Cloud project configuration, including company-managed and team-managed projects.
Experience configuring workflows, issue types, screens, custom fields, field configurations, permission schemes, notification schemes, and issue layouts, user and group management.
Experience with Atlassian Automation for creating and maintaining automation rules.
Proficiency in JQL for creating filters, dashboards, and reports.
Familiarity with user management, groups, project roles, and access administration in Jira Cloud.
Basic knowledge of Atlassian Marketplace apps (e.g., ScriptRunner for Jira Cloud, Extension for Jira, or similar apps).
Experience working with Agile teams and supporting project management processes.
Strong analytical, troubleshooting, communication, and documentation skills.
Ability to gather business requirements, implement Jira configurations, and provide end-user guidance and training.
Nice to Have
Atlassian Certified Professional (ACP) certification related to Jira or Jira Cloud Administration.
Experience integrating Jira Cloud with Microsoft Power Platform (Power Apps/Power Automate), REST APIs, or third-party business applications.
Familiarity with Jira Cloud REST APIs, webhooks, Atlassian Automation advanced rules, and Forge or Connect app concepts.
Experience creating advanced JQL queries, automation rules, and dashboard/reporting solutions.
Exposure to migration projects or Jira Cloud implementation and optimization initiatives.15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.