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Beaverton, Oregon, United States · Remote OK
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Full-time
PTO, Access 50% of wages prior to payday, Discount program, Hotel discounts worldwide, Health insurance, Dental insurance
Posted 59d ago
~40 hrs/week
Responsibilities
The Housekeeping Supervisor manages and inspects the work of housekeeping and laundry staff to ensure hotel quality standards are met. They also assist with cleaning duties, manage supply stock, and respond to guest requests to ensure satisfaction.
Requirements
Candidates must have knowledge of housekeeping and laundry operations, including the use of cleaning chemicals and equipment. Proficiency in both English and Spanish is required, along with the ability to work in a fast-paced environment.
Full job description
As Housekeeping Bilingual Supervisor, you will be responsible for supervising and inspecting the work of assigned room and/or public area attendants to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel and company business objectives.
ESSENTIAL FUNCTIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Allocate work duties to housekeeping and laundry team members.
Perform routine inspections of all check out rooms and spot check all occupied rooms.
Routinely inspect service areas, store rooms and corridors.
Schedule, supervise, and assist with deep cleaning and any other projects
Supervise and train housekeeping and laundry team members to ensure their performance is to brand and company standards.
Manage supply stock and maintenance of equipment.
Fill in as a room attendant when staffing levels are low, cleaning guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting, vacuuming, and removing linen and trash.
Fill in as a laundry attendant when staffing levels are low, performing all stages of laundering process.
Ensure all hotel property is in working order. Report missing articles, damage, or mechanical problems to management, as necessary.
Respond to guest requests and report guest issues and complaints in a hospitable manner to ensure guest satisfaction
Turn in and log all guest property left in room or other public space.
Assist with pre-shift meetings to learn assignments and the day’s tasks.
Ensure all rooms/assigned tasked are completed with the allotted MPR’s; provide coaching and counseling on this, as necessary.
Follow Company policies and procedures.
Other duties as assigned by supervisor or management.
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
Knowledge of housekeeping and laundry operations and procedures.
Knowledge of proper use and storage of cleaning chemicals.
Bilingual in English and Spanish
General knowledge of equipment such as vacuums, commercial washers and dryers.
Able to understand and speak some of the English language.
Proficiently speak, read, write, and comprehend the English language. Ability to speak other languages in a multicultural work environment can be extremely helpful in facilitating good communication among all hotel team members.
Able to use tact and understanding when dealing with a variety of employee relations and customer service problems, including stressful and highly emotional situations.
Able to prioritize and organize work assignments, delegate responsibilities.
Create sense of urgency in matters that will impact the success of the business.
Demonstrate genuine care for customers and employees.
Possess complete knowledge of emergency procedures of the hotel.
Able to work in fast paced environment.
Able to work without direct supervision.
Able to access and input information into computer.
BENEFITS
PTO with immediate accrual
Access 50% of your wages prior to payday
Discount program for car rentals, travel, entertainment, etc.
Hotel Discounts Worldwide
Health Insurance
Dental Insurance
Vision Insurance
Basic Life/AD&D and Supplemental Life Insurance
Voluntary Options – Critical Illness/Accident/Hospital Indemnity/Short Term Disability/Legal
In the heart of Willamette Valley and Silicon Forest we proudly welcome you to NW Oregon's first Element by Westin®.
Industry
Hospitality
Company size
11-50 employees
Founded
2020
Headquarters
Beaverton, Oregon
LinkedIn followers
220
In the heart of Willamette Valley Wine Country, and within steps of Nike World Headquarters and Tualatin Valley Parks & Recreation District, we welcome you to Northwest Oregon's first Element by Westin®. Whether you are joining us for work or pleasure, experience the many amenities offered including; indoor saline pool, outdoor terrace complete with grills for guest use, spacious rooms, Motion Fitness Center, and our complimentary Rise breakfast with healthy alternatives to a typical hotel breakfast. Sleep well in your Westin® Heavenly Bed after joining us for our Relax reception in the lobby Monday-Thursday.
Offices: 15655 NW Blueridge Dr, Beaverton, Oregon 97006, US
How many Customer Service & Support jobs are open in Beaverton, OR right now?
There are currently 408 open customer service & support positions in Beaverton, OR listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Beaverton, OR?
Companies currently hiring include Domino's, Starbucks, KLA, Life Time Inc., 24 Hour Fitness, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Beaverton, OR?
Yes — 31 of the 408 open customer service & support positions offer remote or hybrid work (22 remote, 9 hybrid).
How do I apply for Customer Service & Support jobs in Beaverton, OR?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.