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Sales support and Administration (Przetargi) – Polish market
Amersfoort, Utrecht, Netherlands · Hybrid
Mid level
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Full-time
bachelor degree, professional certificate
Posted 26d ago
~40 hrs/week
Responsibilities
The Client Project Manager leads concurrent standard or complex projects from original concept through final implementation and handover to operations. They act as the primary point of contact for clients, ensuring project delivery remains within budget, on time, and aligned with quality criteria.
Requirements
Candidates must be proficient in Dutch (C1 level) and possess seasoned project management experience, preferably within a multinational professional services environment. A bachelor's degree and PMP certification are required, while ITIL certification is considered beneficial.
Full job description
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Your day at NTT DATA The Client Project Manager is a seasoned subject matter expert, responsible for leading and directing concurrent client projects classified as standard or complex.
The primary responsibility of the Client Project Manager is to interface with all project stakeholders to take projects from original concept through to final implementation, including handing over to Operations (whether internal to the organization or into the client's support operations).
Key responsibilities:
Leads and directs concurrent standard or complex projects.
Engages with stakeholders to deliver projects from original concept through final implementation.
Ensures client satisfaction and manage escalations, acting as a single point of contact to the client.
Ensures that the project delivers an as-sold solution, remains within the baselined budget and is delivered on time whilst maintaining quality criteria and client satisfaction.
Manages the delivery of the project, including rigorous scope control and change management.
Documentation and management of risks and issues.
Ensures clear and concise communications to all stakeholders.
Provides pre-sales support by working with sales teams to scope and cost a project solution which includes the completion of a proposal. This may include Client presentations of our delivery approach as part of a tender process.
Identifies opportunities and influences the sale by conducting a business conversation with the client positioning organizational consulting and technical services offerings.
Coordinates activities of the project teams through task delegation or resource assignment etc.
Performs any other related task as required.
To thrive in this role, you need to have:
Proficiency in Dutch (mother tongue or minimum C1 level)
Seasoned project management skills, including the ability to plan, organize, and execute projects from initiation to completion.
Ability to establish strong relationships with internal stakeholders and external clients.
Ability to manage customer satisfaction, commitment, and expectations to high service levels and manage escalations adequately.
Good written and verbal communication skills.
Ability to work in high-pressure environments.
Seasoned ability to manage urgent and complex tasks simultaneously.
Seasoned business acumen and commercial skills.
Passionate, strong initiative, self-driven with a commitment to succeed.
Seasoned influencing ability whilst taking a collaborative approach.
Decisive with good attention to detail ability.
Competent in project change management.
Seasoned knowledge of the industry, domain, or technology related to the client's project.
Seasoned problem-solving and analytical skills to identify and address issues that may arise during project implementation.
Academic qualifications and certifications:
Bachelor's degree or equivalent in business and / or project management or related field.
Seasoned project management experience preferably in a multinational professional services environment.
Seasoned client engagement experience.
Demonstrated understanding of the project life cycle.
Demonstrated competency in project change management.
Seasoned experience managing expectations when balancing alternatives against business and financial constraints.
Workplace type:
Hybrid Working
About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune
Global 100. We are committed to accelerating client success and positively impacting society through
responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with
unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and
application services. Our consulting and industry solutions help organizations and society move
confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more
than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as
established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each
year in R&D.
Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Third parties fraudulently posing as NTT DATA recruiters
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.
NTT DATA, Inc. is a trusted global innovator of business and technology services. We're committed to helping clients innovate, optimize and transform for long-term success. Our R&D investments help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity.
Offices: Tokyo, JP
CybersecurityManaged ServicesGlobal Data CentersCloud InfrastructureCloud CommunicationGlobal NetworksSecurityTransformaton and Platform ServicesICT Infraststructure ServicesGlobal Business
How many Customer Service & Support jobs are open in Amersfoort, Netherlands right now?
There are currently 103 open customer service & support positions in Amersfoort, Netherlands listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Amersfoort, Netherlands?
Companies currently hiring include Dirk van den Broek, AS Watson, Eurofins Viracor, H&M Group, Applied Medical, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Amersfoort, Netherlands?
Yes — 30 of the 103 open customer service & support positions offer remote or hybrid work (1 remote, 29 hybrid).
How do I apply for Customer Service & Support jobs in Amersfoort, Netherlands?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.